Stokes Brown Toyota of Beaufort

Very punctual, and all systems working smoothy

Very courteous service personnel

Excellent. I only use them. I am going to buy a new truck next year and that's who I am going to get it from.

They have a scheduled maintenance plan. They do everything for my car. I  don't remember the cost off the top of my head. I have got 345,000 miles on that truck and they have done maintenance on all of that. Their price is very competitive. They treat me right. I buy cars from these people because of their service depart. When I buy an auto mobile, I always look at their service department to see what kind of service you get there. We are on a plan, they maintenance the plan. They make suggestions, I have options. They treat me very well.

unknown

AWFUL SERVICE AND REPAIR NOT DONE: had my Toyota serviced today Dec 3 2014 and what an awful experience. I had the broken handle of my trunk of my sequoia repair



1.kept my car an extra day - cost me an extra day missed work.



2. repair not done - trunk still not opening with the handle frozen-quick fix with no grease of the cable to open the trunk- you can see the rust on the hook with no grease on it and no obvious maintenance,  loosy technician cutting corner - they charged me a total bill of over $1500 ( I had other service done ?or maybe done) Oh yea! they charged me $56 for a $1 bulb for the brake- ( $50 labor). Unreal!!



The guy Dev Scott  is a snake and will try to fat your bill saying that the technician said that you have an oil leak and it needs to be fixed. and more and more until they get what they need to be.



Wayne the manager is not better, not professional with NO customer service -  they work for Stokes Brown NOT FOR YOU. I am sure that none of the engine problems were fixed and  done and even my oil was changed. It's as much to say that  I don't  trust their work.



bring your car at your own risk-beware of the fat bill- they are good at it-



Certainly not returning to that dealer. I usually go to Hill Tire in Walterboro for my service and brakes which Hill does a wonderful job and HONEST job but I though for the broken trunk, I should go to Toyota dealer WHAT A MISTAKE $1500 later.



this is an honest review which the customer was misled and tricked-letting him to think that the car really needed this service for the car to run due to oil leak.

unknown

Sold me a 2013 Prius. Had a great experience. They have called several times since then to ask if we had any questions. They were wonderful. Will do business with them again.

We've had good experiences with them. It's been fine.

They came up with a whole list of items suggested for repair. When asked to id those that were critical the service re did a nice job of really prioritizing items. But, it seemed that they were looking for work and I had the feeling they were over stating need.

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