well if you like paying for someone to build a fence in the wrong place and then cuss you out on the phone like it was your fault, you came to the right place! i should have known from day one that these people were going to be a problem. after having terry come out and measure for the quote i got a call from his sister asking if i had seen his measuring wheel laying around anywhere. i said no and that he must have lost it somewhere. communications were a joke the whole time. then a few weeks later after i had paid them in full, up front, they called randomly the night before to tell me they will be at my house at 8am. not much warning at all. luckily i had just gotten back from a trip the day before and happen to be available.. so i get up at 7am to greet them on time and they end up not getting to the house until 12pm! then when they finally get here, not only did they refuse to use a post-level for accuracy, they also asked me what i plan on doing with the excess dirt, which i thought was very strange- wouldn't you think they would haul it off after their job is done? BUT THEN they say they can't build a 6ft wooden privacy fence up against my neighbors already existing 4ft aluminum fence! which was never mentioned once in the signing of the contract. so i was under the impression that the quote i was given included that portion of my whole yard. i wanted them to build my fence right next to my neighbor's fence.. but now one half of my yard does not have a privacy fence, they were only able to tie into the end of my neighbor's fence which defeats the whole purpose of getting a PRIVACY fence in the first place. i can still see into my neighbors yard with ease and vice versa. now im only getting half of what i thought i was paying for. THEN on top of THAT terry put the wrong measurement on the plot for his workers so they built the fence almost 3ft off of my property line on the other side of my yard. making my yard approx. 96 sq ft smaller than it should be! when i got back from the store they were gone for the day (unfinished, even though they said they could do it in a day, probably because they arrived so late) and i noticed immediately they didnt build it ON the clearly marked property line like i had wanted and discussed with terry and drawn on the plans. after already finding out that im only getting half the fence i paid for, they screw me with this. at this point im just in shock and want to know what is going on. so i call terry to find out and ask them if there was a reason why they built almost 3 ft away from the property line. i calmly express my concerns about losing yard space and he immediately gets defensive and starts YELLING AT ME. he says you still have the same amount of yard, the yard is yours, property line is property line, its still yours. and i say but thats not the point, i signed the contract that shows the fence will be built ON the property line, NOT next to it. this is NOT what we discussed and is NOT what i paid for. turns out the measurement was incorrect. the plans show that its 13ft to the property line from the house, but in actuality it is about 16ft to the property line. BIG DIFFERENCE. BIG LOSS. he continued to argue with me, started rambling to the point i couldnt understand what he was saying. i tried to calm him down so we could discuss the issue and instead he starts offering for me to take him to court on it, he absolutely refused to own up to his mistake, did not want to level with me, and refused to even try to fix the mistake. he kept saying we arent going to move it for you, we wont move it, absolutely not. so i hang up. a little later i get a call from his sister and she levels with me. she says they will do what they can and move it for me the next day. so the next day the workers show up to finish the fence. i ask them if they are going to move the fence, they said yes, and that their boss is on their way to talk to me about moving it. hours go by.... no one else shows up, they finish their work, do not extract nor move a single post like they said, pack up and leave without a word. so it seems to me like i got royally effed by the all american fence company. and as a veteran, i would have to say that this experience was not ALL AMERICAN at all. its more like the UN-AMERICAN fence company. im appalled. i will likely move the fence MYSELF. so if you have read this far, thank you, and do be warned that this company is probably not the best fit for you. or anyone. the end.