LOVINGOOD HEATING CO INC

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They gave me a discount at that time. I liked their service. He was prompt and he did a good job. He explained what he was doing.

I have used Lovingood for years for their excellent repair service. The continued to be excellent for this large job.

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Our upstairs AC unit was not working properly. The fan was running continuously and it was blowing hot air. Darrell came out at the time scheduled and diagnosed the issue as a bad control board. He had to order the part and set the unit up temporarily so it would provide cooling until the part arrived. Part arrived a day later and he stopped by to replace the board and the unit is now running properly. During his first visit he mentioned the part may be under warranty and when he returned he verified this was correct and only charged us for the service call ($88).

I have used this company several times and have always been very pleased. Most recently, a leak appeared on my hall ceiling. Since it hadn't rained in nearly two weeks, the only other source of water I could think of was the air conditioning unit. The workmen from Lovingood came out at the time they had said they would (and they called first!). They listened to my explanation and uncomplainingly climbed up into the hideously hot attic to find that indeed, the piping going to the drip pan had become misaligned. They repaired it promptly and the problem has not recurred. Each time I have called Lovingood for service, any problems were resolved competently and courteously. I recommend them highly.