Holley Heating and Air Conditioning Inc
About us
Holley Heating and Air is Aiken's leading provider of heating and air conditioning products. Established in 1909, we have been providing service to the Aiken area for over 100 years! Our commitment to quality has won us the elite status as Aiken’s lone Carrier Factory Authorized Dealer and a 2011 President’s Award winning Company. Quality service is our top priority. That’s why Holley’s technicians are NATE certified and trained to handle everything from simple repairs to complex installations. We strive to meet the highest standards – not only for technical expertise, but also for business practices and customer service. When it comes to good service and great comfort, don’t take chances, call Holley Heating and Air, your sure sign of comfort…guaranteed.
Business highlights
Emergency services offered
116 years of experience
Services we offer
Residential and light commercial new installation heating, air conditioner, gas log & gas line installations., humidification, indoor air quality
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.728 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 7% | ||
| 4% | ||
| 0% | ||
| 4% |
Showing 1-25 of 28 reviews
Ellen L.
Sep 2017
Very reputable. Workers were professional.
Marilyn S.
Sep 2017
We are on a contract with them.
Janice B.
Jul 2017
They did excellent
Margaret M.
Apr 2017
Very good logs were started
Edward L.
Apr 2017
Completely satisfied
Celia G.
Nov 2016
They arrived on time and the work went smoothly. They installed the new gas logs and burner system. They cleaned and tested everything and they took the time to show me how everything operated. I was very impressed with their service.
Tammy R.
Oct 2016
unknown
Edward L.
Oct 2016
Good job, on time, professional.
Jim K.
Nov 2015
unknown
Miriam S.
Sep 2015
unknown
Jan B.
May 2015
unknown
Helen K.
Apr 2015
unknown
Bart B.
Feb 2015
unknown
Martin S.
Sep 2014
unknown
Robert M.
Jun 2014
unknown
Martin P.
May 2013
I have a yearly maintenance contract with Holley Heating and Air Conditioning Inc. I am happy with them. They replaced my units a couple of years ago. They come and do the annual inspection. They are pretty good at everything.
Colin C.
Jan 2013
They were very responsive and professional..This was an older unit that they had some experience with, having serviced it in the past. I called and their representative met me within 24 hours to discuss options. I chose a replacement unit that they had in stock. All work was done the same week. Their installers are neat and professional. The unit has worked "as advertised" ever since with no problems.
Scott W.
Jan 2013
I had to have Holley heating come out four times within a month. On the third visit, the head technician told me I had a burned out switch that needed to be replaced and that it would be $100. I held off on paying at that time. The next day the same issue occurred and I called for them to come back. That's when the technician informed me that the switch had noting to do with it and they ripped me off. I called their complaint department and explained the situation. They were very rude and hung up on me. I refuse to pay the bill and have cancelled our service contract with them.
Response from Holley Heating and Air Conditioning Inc
"Member, We are very sorry that we were unable to help you resolve the issue. There were no charges for anything we did at your home as we did not fix the problem to your satisfaction. As far as the communication issues, they are currently being discussed with management and will continue to be worked on. Again, we sincerely apologize that we were unable to provide the service that we are accustomed to providing the Aiken community for over 100 years."
Bob H.
Dec 2012
They had a replacement unit installed the next day. Work was done quickly (4 hours), made some improvements to existing ventilation and connection to house. Couldn't have asked for better service.
Response from Holley Heating and Air Conditioning Inc
"Member, thank you for your kind words and thank you for your business. We appreciate it very much! Hope you and Member had a wonderful holiday!"
Mark K.
Oct 2012
Both spring and fall maintenance calls as well as the emergency repair went well,
Response from Holley Heating and Air Conditioning Inc
"Thank You for your feedback. We are very happy that you are satisfied with the work that was done at your home. We hope to continue to be able to serve you in the future."
Susan R.
Sep 2012
Unit was out of warranty (18 months old) but they agreed it should not have occurred and repair done at no charge. Would have been $500-$1000 range.
Martha G.
Jun 2012
They are excellent. They are $100 more than the other company but it is worth it.
Response from Holley Heating and Air Conditioning Inc
"Thank you for the wonderful comment, glad we could help you."
Jerri S.
Jun 2012
Holley was recommended by someone when we moved into this area.
Response from Holley Heating and Air Conditioning Inc
"We thank you for your business and hope that we can continue to help you with any of your Heating and AC needs."
Shawn C.
Mar 2012
Our ceilings were damaged when new air return was installed, but Holley paid to have the ceilings repainted. Later, during a seasonal maintenance, a technician applied a coil cleaner improperly which caused a chemical reaction in the system and a noxious gas was vented through the vents in our bonus room causing major health issues. We contacted Holley's HVAC supplier and upon inspection, the system had to be replaced and a new drain pan installed due to the chemical reaction. Ductwork had to be cleaned by a professional subcontractor following the incident. Holley paid for these services, however, I had to contact Carrier and the HVAC Commercial supplier rep on several occasions to get Holley to make it right. I maintained a service agreement with Holley Heating and Air and the last visit was on 07/21/11. When the service appointment was scheduled, the technician said he was extremely busy and didn't have time to service both units. He asked to reschedule the appointment. Upon calling on Monday to reschedule, I was told that Holley would no longer service my account even though I had a maintenance agreement with them because they "didn't make any money" on me and they had so many problems with my equipment. They literally "walked away" from a paid service contract. I complained to Carrier Corporation and Carrier sent me cash vouchers for the cost of my service contract with Holley Heating and Air and referred me to another Carrier HVAC contractor in my area.
Diane H.
Feb 2012
Holley replaced our 10 years old AC/Furnace with a new 5 Ton Carrier SER16.5 unit. The entire process was professional and pleasant. They showed some flexibility in pricing and configuration resulting in a very cost effective installation. Since Holley is our Heating and Air Service provider of record they have a multi-year excellent track record with us.
Licensing
State Contractor License Requirements
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FAQ
Holley Heating and Air Conditioning Inc is currently rated 4.7 overall out of 5.
Holley Heating and Air Conditioning Inc accepts the following forms of payment: CreditCard
Yes, Holley Heating and Air Conditioning Inc offers free project estimates.
No, Holley Heating and Air Conditioning Inc does not offer eco-friendly accreditations.
No, Holley Heating and Air Conditioning Inc does not offer a senior discount.
Yes, Holley Heating and Air Conditioning Inc offers emergency services.
No, Holley Heating and Air Conditioning Inc does not offer warranties.