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Moonworks Home Improvement

Founded 1993 • With Angi since September 2009

4.2

(166) Verified Reviews

Description

For over 20 years, Moonworks has operated around one core principle, that the customer deserves the very best. Over the past two decades, Moonworks has expanded the product line include quality brands like Gutter Helmet, EcoView windows & doors, Dr. Energy Saver insulation and energy saving products, Ice Defense featuring Heated Helmet and GAF Master Elite certified roofing. Though our company has expanded, our principle remains the same: provide first-class customer service and offer the very best materials combined with professional installation....

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Verified Reviews

A few reviews for this pro…

1.0

10/25/2018

i have been acting as an agent/advocate for my mom who is 87. she had a roof installed which has had numerous leaks. 2 in garage (now taken care of) where solar lines go through to roof panels.; 1 from improperly sealed window (also ok now) leaking into 3 season porch, causing water damage; 1 around improperly flashed chimney (paid another company $1800 to repair), and now, another one where roof ...

DESCRIPTION OF WORK
roof replacement

CATEGORY gutter repair,roofing

1.0

01/04/2018

Met with salesman Wayne on 10/7, great meeting, nice guy, estimated job range 5-6 weeks, 50% down including electrical. Received no call back at week 6, so I called on 11/30, spoke to Nina who explained we "were overlooked", and had the wiring and gutter plates installed on 12/7. I called on 12/8 to Nina to explain the "flow solutions were NOT completed as ordered" AND to please expedite the elect...

DESCRIPTION OF WORK
Contracted with Jim Moon's Company in early October for "Helmet Heat" for our existing Gutter Helmet. We had extensive ice dam interior leakage last year and thought this would be the perfect solution. We also requested repairs to 2-3 helmet shields and solutions to two significant rainwater overflow issues which "Wayne" assured us was within their realm. Jim Moon advertises as a "Better Business Bureau", "National Builder's Association" member who does roofing, window and door installs for Andersen, is a fellow alum from URI, and grew up working with his Dad's home improvement business in Boston. Additionally, if you find a business guy in RI who still uses his nameplate, he must be solid, right?

CATEGORY electrician,gutter repair

4.0

03/10/2016

This was a big deal purchase. The price was fine. They were supposed to follow up with an estimate to have the roof redone but I never heard from them again. They did a nice repair and it has still held up, but they told me they would follow up within a couple of weeks and never did. I think they should have followed up. A team of people came out and they were fine. They did a great job. I don't t...

DESCRIPTION OF WORK
He inspected the roof and did a repair.

CATEGORY roofing

3.0

02/08/2016

This was the second time I've used Moonworks.  The first time I had no problems and was satisfied with the work.  During the second visit, they installed new basement windows that immediately upon installing began leaking (due to poor drainage in the window wells and poor fit of the windows.)  I wish the salesman Rick and the install team would have warned me about possible negative outcomes befor...

DESCRIPTION OF WORK
Provided a variety of home energy enhancements, including attic insulation, basement windows, spray foam rim joist, etal

CATEGORY insulation,roofing,replacement windows

1.0

10/21/2015

Met with Moonworks to replace gutters and windows in our house. Generally the sales guys were good. Installation took a couple of days and unfortunately over night they left two window rough openings exposed in fall with the heat (we have electric) turned on in the room.  Nothing boarded up or anything.  We brought this up to Moonworks and felt like our complaint didn't go anywhere.  About a year ...

DESCRIPTION OF WORK
Had provider replace all the windows and gutters on our house about a year and a half ago.

CATEGORY gutter repair,replacement windows

Services Offered

Roofing. Energy Auditing. Insulation. Home Improvement.

Services Not Offered

Handyman. Kitchen & Bathroom Remodeling.

General Information
Free Estimates
Yes
Payment Options
MasterCard, Discover, Check, Visa, Financing Available
Senior Discount
Yes
Emergency Service
No
Warranties
Yes