Homeworks Renovations

Communication was great. He came and provided an estimate of 550 to redo all of the grout in the bathroom and replace broken tiles and remove the metal plate around the bathtub faucet and replace with matching tile. He said this was a common type and size of tile so it would not be difficult to match. He arrived at 8am that morning and began working on January 17. I had to run errands for work and when I returned at lunchtime He was gone. He came back by a few minutes later and collected the 550 cash. I didn't inquire about the color being off as I thought it might have needed to set or dry. The next day I messaged him and let him know I was not happy with the color or grout covering not being complete. He responded that he did not realize that my tile had been replaced before and it was difficult to match. He viewed the tile during estimate. He should not have told me that it would be an easy match. After several more messages to him and pictures showing the difference in the tiles and grout not being completed, he responded and said he would come back and complete the grout and find some other tile that would match. I have not received any more communication since 1/27 other than a text message he intended for some else.

Having an old home in New England requires consistent attention and we are very grateful to have been referred to Steve and Homeworks renovations many years ago. Steve grew up in the business he is very experienced and knowledgeable. Steve is a total professional, he always arrives early and gets right to work, he has every tool needed in a mobile office trailer and a state of the art dump trailer for easy clean up. We have completed multiple large projects from siding our garage and installing a block patio and tons of small items from lights, faucets, building stairs and resurfacing decks. Homeworks does everything and they are a great local business to work with.

My roof started to leak even more after they touched our roof. They attempted to address the 2nd time after reporting to them about the active leak, but they did not do it right again based on the 2nd oppinion we get from another local pro. So, now it still leaks when it rains down pour. They did not address the leaking area that we wanted to rectify. Very disappointed at the outcome. Considering hiring somebody else next time.TIP: don't hire Pro far out from your town; hire local pro because if thing goes wrong, they will come right away rather long distance pro will consider "too far or not convinient for them" to come back.

The Heritage folks have now done 2 roofing jobs for me. The first was a flat, rubber roof on a home built in 1884. The job was completed on time, on budget, and in a professional manner. It's been almost 2 years since I had this one done and all major problems existing before the job have been addressed. When I noticed a couple minor problems after the installation (a gutter down spout roofed over and some leaking occurring in the area between the roofing / window interface), the Heritage folks dispatched professionals on the same day to fix. I liked their work so much, I hired to do my roof and gutters on my primary residence a year later.

Steve and his crew did exactly what they said in exactly the amount of time/budget quoted. They cleaned up each day and did not leave a mess at all. We absolutely LOVE our new deck!!!!!

Project dedication, easy to work with. Work completed in timley fashion and cleaned work site. Very pleased ! I'll use them again !

Arrived in a timely mannerand completed the job quickly.

They were here on time every morning and worked very professional like for two days until job was completed. They did a great job installing a new roof and gutters. The price was very reasonable too. I would highly recommend them anyone.

The owner steve was very nice while he was doing the work and after. He was supposed to come back and do something else for us which was installing a window he told me he would call me the following week. Its now been over a month I have left a couple of messages but have never heard back from him.

Heritage did an excellent job in good time. I would certainly recommend them to anyone needing roof work done.

Job completed ahead of scheduled expectations. Very happy

In the beginning we were happy with our choice. They returned our calls they showed up when they were suppose to. Now that we are still having a problem with our roof still leaking we are having a difficult time with the contracter returning our calls. They did send somebody out to look at the roof but never got back to us on when they will fix the problem. We have contacted them numerous times and still have not got an answer to our problem. The person they sent out told us we might need a hole new roof. We had the roof done about 10 years ago and the only problem we are having is a leak where the firerplace chimney is.

Roofer arrived as scheduled. Did a very good job. Gave me advice on another project.

on time and efficient

Very unprofessional job

Steve and his crew did a very good job, the roof looks great, on time and as proposed. the workers where very clean and careing about the property , would hire again, thank you

Steve did a great job on the deck and he was very easy to work with. He was very interested in making sure we were happy ever step of the way.

Steve and his foreman Mark are awesome. They were very careful to shield my landscaping during the project. They were on time every day and did daily cleanup of the site. The work was carefully performed and they were quick to contact me when questions arose on how I wanted the little snags, that always arise during a project, to be handled.

Steve ? came out and gave us an estimate. We wanted him to fix any holes in our tile roof. He came out , supposedly inspected the roof and fixed 1 hole. After he left we noticed 1hole was still very visible. We called him 5 times and he never returned our call. We just happened to see him at the Home Show and once again asked him to please come over and finish the job ( repair the 1 hole ) and he said he would call us the following week. We have never heard from him. I will get you his last name if you want it. Unfortunaletly we will never go through Heritage again, nor will we recommend them to friends. Thank you

Steven did an excellent job replacing and screeening in the deck on my home. He impressed me from the first contact. He listened carefully to what I explained to him, he repeated it back to me to be sure he understood what I wanted. He presented the various alternatives available, and made suggestions when I asked him for them. He addressed all my concerns, explaining how he would accomplish certain things to ensure there would be no problems in the future. His workmanship is the highest quality-- everything was done extremely well. He kept in communication with me before and throughout the process-- keeping me informed every step of the way. He and his crew were polite and helpful, patiently and clearly answering all my questions with tact and respect. He used email to communicate with me, which proved to be very efficient and convenient for both of us-- he carries a Blackberry and I was always able to reach him quickly. I wish I had more projects to do, because I would hire him without hesitating.

I accepted his low bid to patch the damage. Will re-bid in Spring to have project finished. They did hte patch but there ws no follow up for the full repair

Good job

the job was completed satisfactorly and promptly

Quick response, and job was scheduled within a weeks time. Quality of work was excellent; everyone I spoke with was knowledgable and professional.

steve was very helpfull ,curtious,and timely in his work.also,reasonably priced!