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Servpro of Washington County

About us

SERVPRO of Washington, Newport & Bristol Counties specializes in the cleanup and restoration of commercial and residential property after a fire, smoke or water damage. SERVPRO of Washington, Newport & Bristol Counties can also mitigate mold and mildew from your business or home.

Business highlights

Emergency services offered
21 years of experience

Services we offer

Air Duct Cleaning, Carpet Cleaning, Commercial Large Loss Recovery, Fire Damage Restoration, Mold Testing & Remediation, Water Damage Restoration

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%
Showing 1-3 of 3 reviews
BOB H.
Jan 2016
5.0
Yes, I recommend this pro
After an initial scheduling glitch, things were great. An appropriately-sized, competent and good-natured crew arrived on time, worked hard and was on their way.

Christine B.
Dec 2015
5.0
Yes, I recommend this pro
no complaints

Brian D.
Jul 2013
1.0
$30,000
All household items were placed in large storage boxes without cleaning and stored for six months. Items that were relatively smoke damage free were therefore exposed to badly smoke effected items and rendered unusable. None of the items that were supposed to be disposed of were disposed of, making it necessary to rent a 20 foot storage facility to sort, clean and repack all the items stored at their facility. Upon my notification of the houses readiness, the manager, "Aldo", stated they were still working on things. I paid a surprise visit to their facility and found that nothing had been cleaned. Indeed on the day of the move back I had to find and rent, at my expense, a storage facility. "Aldo" was cleaning the items as they were placed on the trucks with a rag and a bottle of Windex. Hardly the "special cleaning methods" that were promised at the outset. Many items were destroyed by mishandling at their facility or in transit. This included a washer and dryer, two desks and various other pieces of furniture. "Aldo" informed me that he "didn't know" what happened to the broken items. He "didn't know" why large items were stored when he went through them with me and agreed to dispose of them. He also "didn't know" what happened to a box of cable equipment that he had "placed in his office" to be returned to the cable company. He offered to dispose of the useless items at further expense to the insurer, effectively charging twice for a service that was never done. His "Electronics Expert" certified all items sent to him were completed and ready to go without, according to "Aldo", ever having plugged them in or turned them on. Most items did not work. Many items have turned up missing. Without a doubt the worst, most untrustworthy service provider I have ever dealt with. They took a tragic situation and made it worse. I did not seek them out. They showed up in my yard while the house was still smoking and offered to "help". In hindsight I wish I had sent them on their way.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Servpro of Washington County is currently rated 3.7 overall out of 5.

Servpro of Washington County accepts the following forms of payment: CreditCard

No, Servpro of Washington County does not offer free project estimates.

No, Servpro of Washington County does not offer eco-friendly accreditations.

No, Servpro of Washington County does not offer a senior discount.

Yes, Servpro of Washington County offers emergency services.

No, Servpro of Washington County does not offer warranties.