RICCI FURNITURE

Furniture - Sales, Mattresses, Countertops and Backsplashes,

Reviews

2.83 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
0%
1
67%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.8
responsiveness
3.0
punctuality
3.0
Showing 1-3 of 3 reviews

Lara B.
01/2016
1.0
furniture sales
  + -1 more
unknown
Description of Work: Do not use this company!!!!Ordered all new kitchen cabinets ($10K) - told delivery would be 6 weeks. 3 months later with a gutted kitchen still nothing (thank god we hadn't moved in yet!)- finally received cabinets after 14 weeks (1/2 damaged) - called to complain adn was given the run around over and over again. Had to put in claim with credit card company for 1/2 the $ back after getting no response from Ricci. After a million calls, emails, texts and phone calls we got our order completed minus 1 piece of trim. This was also after calls to cabinet manufacture b/c Ricci said order was placed but cabinet company said they were still waiting to get paid by Ricci before shipping. It has now been 1year since we started our cabinet instal and I just had a nice man at the cabinet manufacturing plant send me our final piece of trip - I WILL NEVER DO BUSINESS OR RECOMMEND RICCI FURNITURE AGAIN!!!!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$9,000

Response from RICCI FURNITURE
[Member Name Removed] , I just heard of this I wish to review your file Was it durning covid? Who was the sales rep ? I will make this right if this is true I find this hard to believe since I been in business since 1998 However I would never this happen. I was hidden from me . Liberato Ricci 401-486-6474

David B.
09/2013
1.0
furniture sales
  + -1 more
Sales person who introduced himself as Ricci was professional up to a point but then a anti-semetic slur was used and we left after asking him if he was serious and his reply was and quot;Whatand quot;. We were very upset and would never do business with this establishment.
Description of Work: Went to look for a Hot Tub and accesory furniture

Rating CategoryRating out of 5
professionalism
1.0

$5,000

Response from RICCI FURNITURE
I, Liberato Ricci was speaking to my vender, Steve Wagner, and close friend for 20 years. We joke all the time. [member name removed] over heard our funny conversation. [member name removed] asked what did you say ? I replied I guess "what" however it was not directed towards him. For 30 years I speak to each customer with the highest respect and always act professional. I also am the president of Ricci Furniture. thank you Angie's List !!

sergio O.
04/2013
5.0
furniture sales
  + -1 more
The whole furniture experience from start to finish was done fantastically, very professional and easy to work with. I couldn't have been more pleased! Try this place!
Description of Work: After driving by this place hundred of times, I went to Ricci Furniture with my girlfriend to purchase a few pieces for a new home after searching every furniture store in a 20 miles radius of Providence (literally). There we met owner Libby and salesman Mark. Both were exteremly helpful and listened to our specific color and budget needs. Picked out a sofa and mattress for a superb price! Did not feel pressured to buy anything which was a great breath of fresh air! Delivered today with ease, punctuality and great overall service! Highly recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from RICCI FURNITURE
thank you Mr. (member name removed) !! We are pleased to serve you !! Mr. Ricci

    Contact information

    770 MAIN ST, West Warwick, RI 02893

    riccifurniture.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture - Sales,
    Mattresses,
    Countertops and Backsplashes,
    Cabinet Making

    FAQ

    RICCI FURNITURE is currently rated 2.8 overall out of 5.
    No, RICCI FURNITURE does not offer free project estimates.
    No, RICCI FURNITURE does not offer eco-friendly accreditations.
    No, RICCI FURNITURE does not offer a senior discount.
    No, RICCI FURNITURE does not offer emergency services.
    No, RICCI FURNITURE does not offer warranties.

    Contact information

    770 MAIN ST, West Warwick, RI 02893

    riccifurniture.com