Arpin Van Lines - Arpin of Rhode Island

Terrible. The movers were late, they lost my furniture and damaged it and refused to pay anything. The refuse to cooperate or compensate. They are rude. Never ever use them or any agent that uses them.

Service was absolutely spectacular and above and beyond.

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They did a good job. They were courteous and kind, on time, and they didn't damage any of our belongings.

Overall, it went very well. The sales rep and warehouse people were very responsive. One service they provide is if you are willing to go to their warehouse, the will provide recycled boxes for free.

They gave us an estimate, and in the end the cost was less than the estimate. The only downside was it took 13 days for them to move across the country, when they told us it would take 5-11 days to get to Santa Rosa.  This was because the truck was stuck in bad weather for a couple of days and he was waiting for an entire load. They should have anticipated the weather, but overall it was a good experience. They did a good job.

The day was very long and the 5 men were very nice.

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The old home had been mostly cleared out by me, leaving only a large couch, a 4 poster queen sized bed, a pub table, an oversized chair and ottoman, I can’t recall how many bureaus, and a few big ol’ bookshelves.  The guys were punctual, careful, and all around professional. I received a special bargain from a friend at the company, so I’m not sure what I paid would be representative.

We had an excellent experience and we had no complaints. Everything was in storage in Rhode Island and it took them a day to load the items into the truck, and a day to unload the items once they arrived in Florida. Everything arrived undamaged and they brought the items from the truck into the home.We chose them because we knew someone that worked for the company, and we had references from others that had used them as well.

They did a fantastic job! They supplied me all the used boxes I needed. They got out to my home a day ahead of schedule so we could start the moving process earlier. I would highly recommend them.

We were very pleased with Arpin Van Lines.  They went out of their way to work with us and our unique timing needs.  The movers were also very patient with us when we couldn't quite decide how we wanted the living room furniture arranged.

Everything arrived in perfect condition and on time.  The movers arrived at the pick up location on time and completed the loading quickly.  They arrived at the destination on time and unloaded everything without incident.  It was all professional.    I was very pleased with the service.

While I did most of the packing as planned, the local Wylie team helped with some items including disconnecting appliances. They had been available with advice throughout the process.
 It was necessary, due to some timing issues (unrelated to Arpin) to hold my load, an LTL to coordinate for the trip to NC. That was handled smoothly and timely.
Once my load left Wylie, I received a call from Arpin, telling me when I could expect a call from the Arpin driver and the ETA.  The driver called right on cue and they arrived just as precisely. 
While I had been concerned about the long, steep inclined drive that would make it necessary to walk everything in from the street, I was also unsure of the space we had available for all of the load.  We will need to hold everything here in my daughters house until my house is ready next door.
Enter two pros - they appraised the delivery situation, made a plan and executed it beautifully.  AND remained upbeat through the entire project. This was a planned and happy move for me, however, you can not believe the relief of having this dreaded delivery completed so smoothly and quickly.  Everything was very neatly, and compactly fit into our little house, leaving us in a much better situation than we had anticipated.  The icing on the cake - the two intelligent, very skilled, personable professionals.  They made what could have been pretty stressful actually a very pleasant event with a great result. 
(They were obviously experienced, trained well and understood the concept that if you are going to do a challenging job - get the most out of it by doing it positively with good humor and no complaining.)

They were very helpful and efficient,. We didn't have single problem.

See above.  I would definitely use this company again, and I recommend it highly.  The people who work for Arpin are accommodating, thorough, and totally professional.

It was extremeley positive. They moved household goods from my deceased parents house. The packing and the arrangement when it would be delivered was impeccable. They even arrvied ten minutes early. The actual driver/mover handled our items with care like a newborn baby. There was not one issue with this company!

This company was very punctual, brought our entire household for a family of 5 with no damage and nothing missing. They were very kind, helpful and fast. If I move again, I will move with them. Thank you for great service for a great price. :-)
Peter

Overall, the experience was good. The technicians were very careful and nothing was broken. My only complaint was that it took them a long time to get to the new location; we were without furniture for about 5 days. However, they were responsive. Their price was reasonable. I'm happy with their services.

I had no problems.  They were great for the pack up and great for the delivery.  I would recommend them in a New York heartbeat. 

They did a very good job. They even brought the left over items to a nearby storage facility without complaining.

It went very well except for the packer. I found things all over the place and some things broken (minor, but still...) A lamp was broken, but what annoyed me the most was it was hidden in the back of the basement. I would pack myself in the future or stay right with the packer. Who has time to do that when moving?

The woman who came to do the estimate was both friendly and professional. She got me an estimate very quickly and answered all of my questions. The gentlemen who did the move were extremely knowledgeable, professional and polite. They worked quickly and efficiently.