CUSTOM SEALCOATING INC

This is the first 1 star review I've given in my life. We had our driveway resealed by Larry & Custom Sealcoating, and unfortunately, it came out terribly. The crack filler that Larry used is still soft 11+ days after the job was completed. After discussing this with Larry, he took no accountability, and went on to tell me that the crack filler would be soft FOR MONTHS. He absolutely never explained that beforehand. We have two kids, and having a driveway with melted crack filler for the summer is crazy. If you step on it right now, the imprint of your sneaker is on it! I even reached back out to Larry and requested that he come back, scrape the crack filler up, and touch up the rest of the driveway with the sealant spray - but he refused. The only thing he offered was dropping off more black sand to put on top of it, but then went on to tell me that if I touched it I'd get tiny splinters in my hands - clearly not something we can do with kids running around! Overall, the quality of work was awful, but the customer service after the fact - and the refusal to take any accountability, left me no choice but to leave this review. One of the worst experiences I've ever had - and with MANY other options for driveway sealcoating, I highly recommend you look elsewhere.

Larry and Ronnie were awesome! Cannot say enough good things. Will call Larry again in three years to return again. Every company should be this friendly, attentive, prompt, and professional. Kudos to Larry at Custom Sealcoating for running an exemplary business!

I cannot begin to rate this company, and owner. In one word "refreshing"! Returned my called within two hours after my first contact. Out in two days to look at job and call me with estimate as well as answer all my questions. Job was completed within one week. I have owned my home for 30 years and used approximately four different companies. The job was impeccable, and specifically cracks filled better than any other company. Polite, courteous, prompt, just not enough words. I just wish Custom Sealcoating did every home improvement possible ! Best company EVER!

Great. Excellent work.

Contractor was fantastic. On time and very informative. Highly recommend his company. He even made a follow up call to ask if we were satisfied.

Entire experience was wonderful from start to finish. When I called to get an estimate, Larry answered my call right away, answered all of my questions, and used Google Maps to look at my driveway and instantly gave me a great quote. When I agreed to move forward, he told me he would put me in his schedule and I should expect about 2 weeks for the service to be done. To my welcomed surprised he called me, 3 days later and said he had an opening and wanted to know if he could come sealcoat my drive the following day. I said yes, Larry and his company did amazing job on the driveway and I'm very happy with their work. I've had my driveway sealed in the past before, and I must say this job is far superior than the others. I would highly recommend this company.

Larry is fabulous. He answers calls/texts, gave us an instant estimate for the driveway over the phone using Google Maps, which was so convenient. He arrived promptly when he said he would, and he and his worker did a great job. They were very neat with the sealer - other companies I have used left the edges of the driveway a mess. These guys were very conscientious. Larry didn't give us the cheapest estimate, but it was only a slight bit higher than the others, and we were happy to pay it for a company that does quality work and is so responsive.

Larry called a few days before performing the job to lock in a schedule with optimum weather (excellent responsiveness and communication). He arrived on time as communicated as scheduled (excellent punctuality). He cleaned the driveway with leaf blowers, I pointed out some cracks that were over a ¼” and he took the time to fill these in with heated tar (Good quality and professionalism). Job took approximately 30 mins to 45 mins. Approx. cost for 770 – 800 SQFT/$295 = $(0.37-0.39)/sqft His work was clean and professional. I would recommend his services to my friends and family.

Responded to request within 24 hrs. Work scheduled to be done within week. Arrived on time, cleaned and prepared driveway well. Neatly filled small cracks. Sealcoating applied neatly (careful of brick edging, etc.) and quickly. Very pleased.

Larry was very responsive. He answered right away, he came out to the house that evening to give me an estimate and was able to schedule the service for later in the week. On the morning of the service, he arrived right on time as scheduled and went right to work. They finished up very quickly and did not leave a mess. The driveway looks great! I've had many people comment on how nice it looks. I will definitely use him again in the future.

Excellent quality , price & customer service

prompt, courteous, quality service

Went great..exceeded my expectations..driveway looks practically new...had trouble setting due date, but it was due to fluctuating weather...once we got the right conditions...they were on time and knocked it out in no time. Quality is excelent.

Larry and his crew were great! I received an estimate over the phone after my initial inquiry, and Larry called me the night before to confirm when he'd arrive the next morning. On the day of the resealing, Larry arrived promptly and spent about an hour prepping the driveway - trimming grass, filling cracks, and blowing the driveway clear of any debris. The end product was first rate - the sealer was a consistent color (not striped like many DIY jobs) and Custom provided a solid surface all around without dripping/spraying stuff on our walkways adjoining the driveway. We recommend them without reservation - they were a pleasure to work with and their price was far below other competitors who advertised in local circulars.

Larry respond in less than one day to my email. He showed up the following day for measuring and provided an estimate. He described the scope in detail and guaranteed that sealer would be applied by roller, no spraying. We agreed to terms and he performed the work at the first window of nice, warm weather. He texted me a day in advance, showed up ON TIME, did the job as we had agreed and left no mess. Hopefully I wont need another seal for a few years, but Larry and Custom Sealcoating will get the call when I do!

Good initial interaction, quick response. Services provided as promised and at the price quoted. Driveway looks great.

Excellent! Larry called right away after the first inquiry. After speaking on the phone he came over the same day to look at the work. Took his time explaining exactly what he was going to do, provided insight in areas where there was a concern and assured us of his work. He showed up promptly on the day of the work and we were very pleased with the result. We already had two families ask us for his information after seeing the finished driveway.

It could not have gone better! He was very prompt and came out when he said he would. He even called before he started like he said he would so we were able to make sure our cars were parked on the street so we could use them. Very professional and did an absolutely fantastic job. From what i have read about other companies that do driveway sealing in Rhode Island he may be on the more expensive side but he is a perfectionist and definitely makes sure you are satisfied and stands behind his worK. I would use him again even though he is more expensive when I require driveway sealing again. Again, excellent work and he does a great job filling in the cracks with super hot tar by hand. Definitely worth the money.

Called a few days ahead to insure day worked out well for us. Showed up on time and professional in the work done in a timely manner. He was local to me, around the corner so I liked that. He explained everything, but above all he wanted me to be 100% satisfied with the job asked me to inspect and see if anything missed and or needed to be done before closing up. I appreciate a provider that goes that extra mile to insure the customer is satisfied and doesn't just show up to do a job.

Driveway was coated perfectly. No overspray, looks excellent. Very happy with the results. He was higher than other quotes we received by about 10-20%, but felt it was worth the price based on other reviews.

Initial job in the summer was nicely done. Later. a number of the cracks settled and needed to be refilled. Larry came back in October and did a quality job of refilling all the cracks in the driveway. All-in-all, a professional job.

The work provided was good and Larry was easy to work with. Quite happy.

unknown

I called him yesterday, he was here today. His last coating lasted about 3 years. Very neat and clean, he was like an artist with the asphalt brush. Friendly, quick, efficient. I am very happy with his service.

I am extremely happy with the results achieved with Custom Sealcoating. Larry was very professional and

did a great job ? I would highly recommend him. I'll be using his service in the future !

Ken