Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Classic Chimney Services
Founded 1991 • With Angi since September 2006
Business Details
Phone Number
Address
PO Box 9190
Warwick, RI 02889
Description
We are a family owned business and have been servicing chimneys in Rhode Island for over 20 years. We maintain a CSIA national chimney certification and are registered in RI by the Board of Contractors and carry a RI Decorative Hearth License. We don't offer billing, we take payment by cash, check or credit card at the time of job completion
Verified Reviews
A few reviews for this pro...
Stanley B.
09/13/2019
I called and left a message but never got a call back. I therefore hired another company.
Description of Work
Chimney cleaning.
Category
chimney sweep
Service Provider Response
I remember your name on caller ID. Someone else's name and number was given in the message. We called that person back and left a message. For the record though, we do not service your area anyway.Bruce L.
12/13/2017
I was in trouble. Fireplace insert was being installed and found the past chimney cleaner didn't do a very good job. Need someone immediately. We had such a good experience with Classic Chimney that I called on a prayer. They were able to free Greg's schedule and got me serviced later that day. Installation was completed same day. Mark and Greg were able to make a big problem go away the same day. THEY ARE GREAT!!!
Description of Work
Emergency cleaning before fireplace stove insert installation could be finished that day.
Category
chimney sweep
Jim R.
12/13/2017
Bruce L.
10/26/2017
Mark and Greg were great and gave us positive, solid information that we were able to use. We now know what to do and how to do it. We will definitely use them whenever we need our chimney swept or have any chimney or fireplace problems.
Description of Work
We needed a second inspect of our chimney and fireplace because we were still having problems and questions after another company cleaned our chimney.
Category
chimney sweep, fireplaces
JIM G.
01/23/2017
The work was done very professionally, and neat and tidy. Which is especially important when you are having soot and ashes removed from the hearth of a wood burning fireplace. all of the work was done well. Additionally, A screw was mounted to help wire the fireplace flue damper open in the future as needed. Then, that same screw was painted black so that will not be visible in the future. I highly recommend Classic Chimney Services. Jim Ganung
Description of Work
Checking fireplace chimney for blockage as well as cleaning chimney
Category
chimney sweep
Frank P.
11/30/2015
I had earlier gotten a quote. It took them from November 8, 2013 to January 15, 2014, which is when they came out and installed new flashing. They were supposed to come back in the spring and do the other half of the job, which was to repair and repoint my chimney, but they never came back. Their final price was $4.00 higher than what they had earlier quoted. For the re-flashing the work was fine, but then, he only did half the job. In my mind, he failed miserably. It was not a total failure because they did that one piece of work right, but clearly, it was not a good job. They gave me a quote price on work they did not do. It took them two months to get there and do that work. It is terribly unprofessional not to show up and finish the job.
Description of Work
I got a quote from Classic Chimney Services to repair and repoint my chimney where needed, seal the crown and then re-flash the chimney using new materials. I used them to re-flash the chimney.
Category
chimney repair
Michael J.
07/24/2015
unknown
Description of Work
A+! They took all the worries away from me. The worker took the time to sit down and explain everything. He treated me like a human being, it wasn't just a business call and I appreciated that, and their work.
Category
chimney sweep
Service Provider Response
Thank you! We're glad we could help you.VC F.
04/19/2015
During one of the worst winters in recent Rhode Island history, had the unfortunate problem of my furnace turning off because the gas sensor detected carbon monoxide. Turns out, the chimney had a blockage of nesting materials from some critter from years before. The furnace repair man found the debris at the bottom of the chimney and did clean it out. That was extremely nice of him since it was not furnace related! I called Classic Chimney, who had done the chimney inspection on the house when I purchased it in 2012. Mark came quickly (that day!) and inspected the bottom part of the chimney that the furnace company cleaned out. He said there is a "jog" in the chimney that hid the blockage, which is why it wasn't visible before. But, the main issue was there was no cap on the chimney - there never had been! He quoted me $375.00 to install the stainless steel cap. It was early winter, and rainy and raw, but on the first day with no precipitation, Mark was back installing the cap. I think I waited a week. After this horrible winter, I could see the mortar breaking out among the joints of the stone in the chimney. I called Mark back who looked at it and provided a quote for "up to $500.00" to repair the mortar. He is backlogged because of the bad spring, but I know he will be back as soon as my turn comes up and he will do a good. job.
Description of Work
Install a cap on the chimney of a 1938 colonial home.
Category
chimney sweep, masonry, chimney caps, chimney repair
Service Provider Response
Thank you for your review! Yes, it certainly was a bad winter. Glad we could help.Ruth V.
04/06/2015
Chris N.
03/24/2015
edward G.
01/06/2015
he was on time, and completed all work in quote. The guy even worked ( on the ) roof in bad weather to get the job done. cleaned up when finished and had a good attitude the whole time. I needed to write a post dated check due to a pending settlement, and it was a surprise to him. although apprehensive, he accommodated me.
Description of Work
he installed two stainless steel chimney flu's, with chimney caps.
Category
chimney caps, chimney repair
Service Provider Response
Thank you for your review!Stephen F.
06/18/2014
unknown
Description of Work
Provider did a chimney inspection and a clean out of the chimney in two different visits. Allowed me put the cost of the inspection towards the cleaning once I reminded him that he made me that offer. There was more work that needed to be done that he mentioned in the inspection paper work. However the day he came to clean the chimney he was pressed for time and said he would call to schedule a time to make the other repairs. I never heard back from him. Other than that Mark was excellent.
Category
chimney sweep, masonry
Chris V.
11/16/2013
I was extremely happy with the job Mark did cleaning my 2 chimneys. He was very thorough, cleaned everything up and explained the condition of my chimneys in great detail. I didn't feel pressured to purchase further services, at all. I had used another chimney sweep in the past who charged a lot more and was very dire in his estimation of the state of my chimneys. Then I received a cost-estimate that was around $15,000 to "fix" them. Mark was very punctual, professional and honest. I am writing this review a year later because I logged into Angie's List to find his information again. I'd like him to do some more work.
Description of Work
Cleaned my chimneys
Category
chimney sweep
Service Provider Response
Thank you so much for your kind review! We appreciate our awesome customers!Donna C.
05/20/2013
We have used Mark Putnam of Classic Chimney for over 12 years. He is very thorough in the services he provides. Our chimney cleaning is not a simple task since our home is taller that most and the steepness is also a factor. Over the years we have had this company do more than the basic chimney cleaning. We have used Classic Chimney for the installation of a chimney cap and other related chimney maintenance. Very pleased and will continue to use this company.
Description of Work
Annual chimney cleaning -
Category
chimney sweep
Service Provider Response
Thank you [removed member name]!Tracy C.
04/05/2012
The prior owners of the home used them and recommended them. The company is familiar with the home. They are familiar with the location. The service ratio is really good. They are privately owned. The owner is very personable, nice and does a good job.
Description of Work
They cleaned my chimney and did a full sweep. They checked the chimney for any problems. They have had to rebuild the chimney top.
Category
chimney sweep, masonry, chimney caps, chimney repair
Service Provider Response
Thank you for your great review! We like to make our customers happy.Eric G.
11/28/2011
We had set an appointment time, which was missed. He called an hour later to say he was running late and would "probably" be there in 30 minutes. He never showed up and never called again. If he can't succeed on an appointment time, how well can he actually deliver the work with a timely manner? Very unprofessional.
Description of Work
Needed a quote to get chimney repaired and capped.
Category
chimney repair
Service Provider Response
We apologize that your free estimate fell through the cracks and any inconvenience it caused. Your appointment was scheduled for the end of the day in November, it would have been dark to arrive any later. We can't give an accurate estimate in the dark. Our November appointments are often scheduled 6 weeks in advance, the hours of daylight are limited, and it is really challenging to get all those chimneys cleaned before the holidays. Please forgive and give us another chance.Andrew P.
11/07/2011
I placed a callout over the weekend and got a callback on Saturday. Pretty prompt so i was happy about that. The associate, Jennifer said that they would be able to get someone out to my house at 7:30am on Monday to take a look at the chimney. That worked perfect for me because I have to drop my kids off at school in the morning at about 8:30am. Basically 7:30 came and went as well as 8:30 and no show from Classic Chimney. What is interesting is that i didn't mention that I was calling from Angie's List and went incognito as a "regular cold calling" customer. So perhaps they treat their customers better if they mention they're calling from AL? I would think so. I wonder what would have happened? Would they have shown up? Fact of the matter is, if you're in business the customer is always right. When you start taking your customer's time for granted you basically lose them as a customer forever. I have a friend who also needs some repair work done on his house which he just bought recently in N. Smithfield. No chance i'll put him through what I did with this company. If you say you're going to be at a customer's house at 7:30am, BE THERE!!!!!. If you're not going to be there, CALL THE CUSTOMER and APOLOGIZE for the INCONVIENIECE. Either that or whoever is taking the appointments for the service people needs to take better notes and communicate better. Lost a few customers here, Classic Chimney.
Description of Work
OK. so recently I had a pellet stove insert installed into my existing fireplace. While it was being installed the contractor recommended that I call someone to have my chimney crown repaired and get a new chimney cap. I placed a call out to Classic Chimney to get an estimate on getting the repair done.
Category
chimney caps, chimney repair
Service Provider Response
We have no associate named Jennifer. I did however find your appointment on our schedule for Mon at 7:30 am November 7. Mark is normally very conscience about calling customers if he's not running on schedule. It is possible the phone number we have for you was incorrect, unfortunately that can happen. As far as Angie's List, we have no way of knowing where a customer got our name from unless they tell us. We have an A+ rating from the Better Business Bureau and also get referrals from plumbers, oil companies and family and friends of satisfied customers. We treasure ALL our customers! We're sorry your free estimate fell through the digital cracks. Hopefully you will give us another chance.Jason M.
04/25/2011
Classic Chimney is a family owned operation. After speaking with friendly people in the office, I met Mark who swept and inspected a chimney on a property I am purchasing. He did a great job, and was extremely reasonable. He charged me about $200 for two flues. Also, he was super clean. (if you've had your chimney swept, you know it can get pretty dirty). Overall, this guy was one of the best servicemen I've worked with in a while.
Description of Work
Chimney sweep and inspection
Category
chimney sweep
Service Provider Response
Thank you Member, we appreciate your business!Kelly M.
11/02/2010
I found Classic Chimney through a friend who used them. I needed my work done during the peak season for chimney service, so it was a 5 week wait from my estimate appt to my service appt. My chimney & new cap look great & I will be calling Classic Chimney next for a chimney cleaning.
Description of Work
Repoint chimney & install new chimney cap.
Category
chimney caps, chimney repair
Karl T.
10/21/2010
I really like Mark. He is professional but laid back. This is the second time we have hired him, (the first was to install a stainless liner in one of the chimneys) and we would hire him again. He brought along a very nice guy to help out. They were both the kind of guys I would feel comfortable giving keys to the house if I was not at home. Honestly, I don't know if his pricing is "excellent" and it did take him a little time to get back to me but he is reliable and extremely trustworthy.
Description of Work
Pointed two chimneys from roof up. Put a cap onto one of the chimneys.
Category
chimney repair
Joseph W.
08/28/2010
The work was completed in professional manner. They were onsite in the time range orignally quoted. They walked us through the state of our chimneys which was important as this was the first winter we used the existing wood stove in our new house. They provided estimates for some work that was recommended and let us know the priority for when the fixes should be made. Overall a great experience.
Description of Work
Classic Chimney was hired to clean the flue, fireplace and wood stove chimneys.
Category
chimney sweep
Damon H.
12/01/2009
The guy who came in to do the job was excellent. He came in and kind of gave me a tutorial on fireplaces since I haven’t owned one before. The cleaning was done very professionally. He left me feeling like I had gotten extremely good service. Their price was reasonable.
Description of Work
A guy from Classic Chimney did an inspection and cleaning of my chimney very recently.
Category
chimney sweep
GREG C.
06/26/2008
This is an outstanding company. Mark is very professional and courteous, and I would HIGHLY recommend his work to anyone needing their chimney swept or repaired. He is very thorough, punctual and trustworthy.
Description of Work
Mark has sept our chimneys for years, and recently put a new crown on one of our chimneys.
Category
chimney sweep, chimney repair
Marc C.
11/26/2007
Mark was running about 15 minutes late but called to let me know that. I had some questions about some upgrades to my fireplace and he spent a lot of time discussing the options I had and possible solutions to helping to cure my smoky fireplace. He performed the inspection and cleaning of my two flues. When working in the house he put down a drop cloth in the room with the fireplace and was very neat and clean and careful to not make a mess. Overall a great experience.
Description of Work
Cleaning and inspection of the two flues in my chimney. He provided estimates and several options for some upgrades and repairs to my fireplace and chimney.
Category
chimney sweep
GREG C.
05/18/2007
It took Classic Chimney one full day of hard work to sweep my chimney down from the top with a big round broom. Then they sweep the entire suit up in a big vacuum. He was very through and cleaned everything before he left. I was a big relief having it done so we could start to use the fireplace again.
Description of Work
Classic Chimney swept the chimney in my two-story house and placed a crown on the chimney.
Category
chimney sweep
Other local Pros in your area
Valter Rego Masonry has been in business since 2000. We offer great quality work. We return our call as soon as possible. No job is too small. Complete landscape construction. Feel free to call with any questions, we will be happy to help you. Forms of payment; Cash or Check. November special! 10 % off labor on Basement stucco reinforcement and fireplace surround. Project must be booked in the month of November. Customers please mention coupon at the time of appointment.
Angi Certified
Offers Coupon
30 years experience in the construction industry, with many satisfied customers. I guarantee you will be pleased with my work. We return our calls as soon as possible. We accept cash and checks. Feel free to call for a free estimate, we will be glad to help you! Award winning.
Angi Certified
We are an Advanced Chimney Repair Company with services ranging from simple cleanings to complex chimney rebuilds. We have six employees and four service trucks and we do not subcontractor work out at this time. Our Construction Supervisor Specialty License #102689. Additional phone numbers: (508) 275-7628, (508) 275-7637, (508) 969-4827, (781) 989-2401. Our MA HIC registration #166376 CSIA certification number #8065 Decorative heating appliance license #8071. RI Contractor Reg #33817 We offer free estimates in the spring and summer months. Angie’s List customers get $20 off any cleaning, $30 off any chimney cap & $100 off any chimney repairs over $1,000. Please be sure and remind your chimney service technician to let them know you are an Angie’s List customer to receive the special discounts.
Angi Certified
Licensing
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
General Information
Free Estimates
Ask for details
Eco-Friendly Accreditations
No
Payment Options
MasterCard, Discover, Check, Visa, American Express
Senior Discount
10%
Warranties
Yes
Services Offered
We offer chimney sweep or cleaning, any repairs having to do with chimneys. We specialize in installing liners. Repairs include installing caps and screens, crown repair, waterproofing, flashing and leaking problems, repointing, rebuilding the chimney, fixing cracks, repairing or rebuilding the smoke chamber & fireplace rebuilds.
Services Not Offered
We don't clean dryer vents.
Frequently Asked Questions & Answers about Classic Chimney Services
How is Classic Chimney Services overall rated?
Classic Chimney Services is currently rated 4.7 overall out of 5.
What days are Classic Chimney Services open?
Classic Chimney Services is open:
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
What payment options does Classic Chimney Services provide
Classic Chimney Services accepts the following forms of payment: MasterCard, Discover, Check, Visa, American Express
Does Classic Chimney Services offer free estimates?
No, Classic Chimney Services does not offer free project estimates.
Does Classic Chimney Services offer eco-friendly accreditations?
No, Classic Chimney Services does not offer eco-friendly accreditations.
Does Classic Chimney Services offer a senior discount?
No, Classic Chimney Services does not offer a senior discount.
Are warranties offered by Classic Chimney Services?
Yes, Classic Chimney Services offers warranties.
What services does Classic Chimney Services offer?
Classic Chimney Services offers the following services: We offer chimney sweep or cleaning, any repairs having to do with chimneys. We specialize in installing liners. Repairs include installing caps and screens, crown repair, waterproofing, flashing and leaking problems, repointing, rebuilding the chimney, fixing cracks, repairing or rebuilding the smoke chamber & fireplace rebuilds.
Are there any services Classic Chimney Services does not offer?
We don't clean dryer vents.