Default business cover photo

Jimmy Stuart's

About us

Family owned & operated.

Business highlights

Emergency services offered
35 years of experience

Services we offer

Carpet, Sales & installation of flooring, area rugs & water restoration., grout & upholstery cleaning, tile

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.930 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
10%
3
0%
2
0%
1
0%
Showing 1-25 of 30 reviews
John E.
Mar 2017
5.0
Yes, I recommend this pro
Great job1111
Response from Jimmy Stuart's
"Thank you! We appreciate your business!"

Michael Z.
Apr 2016
5.0
Yes, I recommend this pro
$125
unknown

DORIS L.
Jan 2015
5.0
Yes, I recommend this pro
$12,000
.

Matthew T.
Dec 2014
5.0
Yes, I recommend this pro
$280
Smooth, fast and done right

Mary B.
Nov 2014
5.0
Yes, I recommend this pro
$200
They were very good. They were in and out quickly and cleaned up everything afterwards, leaving no mess behind.

Carolyn F.
Jun 2014
5.0
Yes, I recommend this pro
$435
I found this company a bit pricey BUT provided excellent results.

CHRISTINE A.
Jun 2014
5.0
Yes, I recommend this pro
$125

I had hired Jimmy Stuart before to do the same work -- and they did such a good job, I asked them back this year to do the same. They make an appointment, show up right on time. Very professional and nice to deal with. It is easy to make an appointment when you call their office.


I have already recommended them to others.



Diana C.
Feb 2014
4.0
Yes, I recommend this pro
.

Gary P.
Nov 2013
4.0
Yes, I recommend this pro
$265
Shampooed 5 rooms

Michael H.
Oct 2012
5.0
Yes, I recommend this pro
$440
After the carpets dried, I noticed the Tech did not overlap his cleaning head enough on each pass. What was left on our tan carpets are darker colored stripes where the edge of the cleaning head was pulled along.

After posting this review, I called Jimmy Stuarts to see if they would help me resolve the streaks on the carpets.

I was greeted with a friendly receptionist who seemed to already be aware of my issues and forwarded me immediately to a manager. The manager explained that the streaking sometimes happens and they would be happy to come out and address the two rooms that had the issues.

He further indicated that Angie's List reviews were important to them and he had wished I had called before posting.

Aside from the initial streaking problem, I give Jimmy Stuart's full credit for how they handled the follow-up. The Tech arrived on time, was friendly and did a fine job removing the streaking in the carpet with his cleaning equipment.

Overall, I was happy with how the company responded to my request for a follow-up. These service issues can happen to any company, it is how they respond to them that shows the character of the business. I would recommend Jimmy Stuarts based on their response.

The initial review has been adjusted to reflect the how well the company handled the follow-up.
Response from Jimmy Stuart's
"Customer service and quality of work is Jimmy Stuart's #1 priority. We follow-up all cleaning jobs with a phone call and letter to ensure customer satisfaction. We would like you to know that there is a note in your customer file indicating that we did call you and had left you a message to call us with any questions and/or concerns. We are sorry we did not get the opportunity to speak to you directly. In response to some of your comments: 1-There are few instances where the carpet doesn't show the bar marks immediately after the completion of the cleaning. In these rare cases, a second visit is required (free of charge of course). 2- Carpets are just left damp to the touch and should be completely dry within 24 hours. However, humidity may affect the drying time. Please allow us to return to your home and correct the problem."

Rosemary M.
Jul 2012
5.0
Yes, I recommend this pro
The company does a good job. They are efficient and reliable. The company is very professional and knowledgeable. They have been around for a long time and have a great reputation.

Theodore P.
Feb 2012
5.0
Yes, I recommend this pro
$240
The price is good. They are punctual, they do a good job, and they are professional.

William O.
Feb 2012
5.0
Yes, I recommend this pro
We're very happy with them. We will use them again.

David K.
Dec 2011
5.0
Yes, I recommend this pro
$125
The experience was very good. I usually do a fair amount of research before I hire people and I have had very good experiences on most of the stuff we have ever done. I have no qualms about them. I called them and they came promptly and did the job. They did a good job. They were neat, clean and professional. I paid them and they left and there were no hassles. I was happy with the price and it was just a good experience. I would give them a call if I needed my carpets cleaned again.

Claudette F.
Jun 2011
5.0
Yes, I recommend this pro
$480
It went well. I was satisfied. They were really nice to deal with on the phone. I forgot a small oriental rug and they told me to take it back to them and they would do it for free.

Donna B.
Dec 2010
5.0
Yes, I recommend this pro
$150
Good.

CHRISTINE A.
Jun 2009
5.0
Yes, I recommend this pro
$220
A great experience. They arrived right on time and did an excellent job. Professional and very clean -- put mats down to protect my floors, etc. Answered all my questions, very helpful. And most important, the tile and carpets look terrific.

DAN C.
May 2007
5.0
Yes, I recommend this pro
Jimmy Stuart is a great company. They charge reasonable rates and they are very thorough about the work they do. They are detail oriented and very cordial. They are easy to communicate with. I will continue to give them my business in the future. I do not recall what I was charged for their services without consulting my books. I do know it was more than fair.

Homeowner
Jun 2006
5.0
Yes, I recommend this pro
$200
THIS COMPANY DOES THE BEST JOB. THEY WERE ABLE TO GET A CHOCOLATE STAIN OUT OF A WHITE CHAIR. COMPARED TO ALL OF THE OTHER COMPANIES I HAVE USED, THEY DO THE BEST QUALITY WORK.

Homeowner
Jun 2006
5.0
Yes, I recommend this pro
$125
AFTER THEY CAME THEY PUT ALL OF MY FURNITURE ON FOAM PADS AND THOROUGHLY CLEANED THEM ALL. MY FURNITURE WAS SMELLING A LITTLE ODD AND WHEN THEY WERE DONE MY WHOLE HOUSE SMELLED FRESH AND CLEAN.

MITCHEL B.
Jun 2006
5.0
Yes, I recommend this pro
$120
I HAD REMOVED SOME OF THE LIGHT PIECES OF FURNITURE AND THEY REMOVED THE LARGER PIECES. I HAVE USED THIS COMPANY FOR YEARS AND AM ALWAYS SATISFIED WITH THEIR WORK. THEY ARE THOROUGH AND CLEAN UP AFTER THEMSELVES.

JOHN S.
Jun 2006
4.0
Yes, I recommend this pro
$150
THIS MAN WAS FAST IN HIS WORK. I FEEL THAT THE COMPANY IS NOT OVERLY CAPABLE OF THE WORK. HE DIDN'T MOVE ANY OF THE FURNITURE, JUST CLEANED AROUND IT. IF HE HAD SUGGESTED MOVING THE FURNITURE, I WOULD HAVE DONE SO. I WOULD WATCH HIM THE NEXT TIME.

ALLISON E.
Jun 2006
5.0
Yes, I recommend this pro
$180
THEY ARE EXCELLENT BECAUSE THEY'RE PROMPT. THEY DO GOOD WORK AND THEY'RE PLEASANT. THEY SAID THEY WOULD BE HERE AT EIGHT IN THE MORNING AND THEY WERE HERE RIGHT ON THE DOT. I HAVE USED THEM EVER SINCE I MOVED IN HERE, WHICH WAS NINE YEARS AGO.

Homeowner
Jun 2006
5.0
Yes, I recommend this pro
$300
THEY DID A REALLY GOOD JOB WITH THE FLOOR. IT IS WEARING REALLY WELL AND HAS NEVER LOOKED BETTER. THE MEN THAT CAME OUT WERE VERY FRIENDLY AND HONEST. I HAVE ALREADY REFERRED FRIENDS TO THEM FOR THEIR CARPET CLEANING.

Paul P.
Jun 2006
5.0
Yes, I recommend this pro
$3,000
I AM A WIDOW AND I WAS VERY PLEASED WITH THE KINDNESS THAT THE WORKERS SHOWED ME. THEY WERE VERY PROFESSIONAL AND I WILL USE THEM AGAIN AND WILL REFER THEM TO OTHERS.
Showing 1-25 of 30

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Jimmy Stuart's is currently rated 4.9 overall out of 5.

Jimmy Stuart's accepts the following forms of payment: CreditCard

Yes, Jimmy Stuart's offers free project estimates.

No, Jimmy Stuart's does not offer eco-friendly accreditations.

No, Jimmy Stuart's does not offer a senior discount.

Yes, Jimmy Stuart's offers emergency services.

No, Jimmy Stuart's does not offer warranties.