EMILY'S CLEANING SVC INC

They were reliable. They were pretty thorough. My interaction with them was very good. They come when I'm at work but I trust them. The owner is very responsive. The work was very good.

I sometimes leave a list of a few extra things to be cleaned. Every time they have come, something has not been cleaned, either they forget to wipe the bathroom counters, almost never dust pictures and light fixtures, often times, the couch has not been moved to vacuum under it. The last time I used them, i left a list with three items on it. Not ONE of them was completed! I had asked for beds to be made, and when I came home none of them had been made. When the beds have been made in the last, they are not made well (no hospital corners!). They are not too flexible regarding time either. Frustrating!!

see above

unknown

Asked for spring cleaning ( as opposed to just a weekly/ twice a month )and said then she could come back twice a month.She did just a general cleaning I guess i should have gone around with her to tell her just what I wanted but did not think I needed to do that. She was alone thought it was a company coming
Asked her for a business card and she told me that they were being printed so when I needed to contact her I had no way of doing that
I had to cancel with a note on my front door ( I was called into work and no one would be home)

Emily gave a quote quickly and had her team out within a few days. Other neighbors also use her services.