SANTORO'S CARPENTRY

They did excellent work. They were here on time and they were very courteous. They did good work. The deck was lifted up and put a couple of planks in. They did everything they were supposed to and did it on time. Their pricing was very adequate.

First it was a bit difficult to get a time for them to look at the job (no problem). Toby came by, had a look, and after discussing the job with his boss offered to do it for $450 (+ material cost for second railing post that we at first only wanted to have fixed rather than replaced). He came (on a Sunday), and I hung around to give him a hand and pick up a trick or two.
It was clear right away that he would have to come back another day as the lumberyard where he wanted to buy the cedar post is closed on Sundays. He finished the corner board that day, I paid the $450 and received a handwritten receipt for labor and material. Then I didn't hear back for a while (they were still busy with a big job), meanwhile our porch wasn't safe to use as one side of railing was missing. Meanwhile I went to the lumberyard myself to get the railing post. After three weeks and repeated calls/text messages I received a call (at 10:30, being at work) whether they could come at noon the same day. I was a bit surprised but made sure I was home by noon. Unfortunately, Tobey was late more than half an hour. He then installed the two railing posts in about 3.5 hours. Then I was surprised as he asked for $300 once done. Of that, $50 were for material (the only piece of wood that was used was a short piece of pressure treated 2x8 or so, and he had to rent a circular saw from Home Depot because his colleague had forgotten to leave him his, but should I pay for that?). At no time before was it mentioned that the original offer of $450 would have to be corrected. I said that I was surprised and was subsequently told that that was the price Toby's boss had suggested, but I could decide on how much I want to pay. Now what kind of business practice is that? This put me in an uncomfortable spot, and I agreed to pay $200 ($150 on top of material). I did not receive a receipt.
I actually liked Toby a lot, and he did a good job, and based on that alone, I would hire them again. If there ever is a next time, I'd make sure we get a written offer, detailed written (i.e. on a computer) receipt, and that there are no surprises.

job went very well. completed on the stated date. very neat, picked up at end of day.

Mr Santoro put a 4and quot; x 4and quot; post at the bottom and reinforced it. He then installed the railings and grip bars. King Kong would be safe using those stairs and railings.

It was good. Santoro's Carpentry explained everything to me and they went out to do it.

From the moment my husband and I met Dave we were extreemly impressed. He had a great vision for what we were looking for. He provided an extreemely detailed plan to that we knew what to expect. Arrived when he said they would. Picked up at the end of the day. We are so happy with our new and quot;party deckand quot;

I know David Santoro about three years ago, when my neighbor innovated their bathroom. They hired David Santoro to do the job. After the completion of the remodeling, my neighbor proudly invited me to visit the newly innovated bathroom. It was great. I secretly thought that someday I would invite David to do my remodeling projects. This summer, I start to remodel my kitchen and bath. At begin with, I want to save money, so I hired a handy man who claimed he was capable to do the project. This was a mistake I made. The handyman had proved that he has no ability to handle such project whatsoever. He made many low level mistakes that I could see by my naked eyes. I had to watch his doing every minute and I was worried every minute, until my tolerance to the end. I called David about my situation. David was so kind. He immediately agreed to take over this big mess and heading the project in the right track. David Santoro did not disappoint me. The crew members are polite, responsible, and knowledgeable. They striped down the walls, ceilings, and floors. Rewind and upgraded complicated electronic circuit and plumbing system. The carpenter, Shawn, is a very skillful master. He is in charge of all cabinets and some tile work. I expressed briefly my idea, Shawn immediately got a point and did exactly what I want and even better ! David is a very smart man. He knows all trends nowadays in contractor’s realm. He creatively installed a hidden TV under a cabinet, an automatic light in a closet, and tiled very intricate marble mosaic floor … I consider myself a picky client. I myself had been training at art school for many years. It is not easy to make me pleased about a project, in particular, art involved. For David Santoro’s company, I give them two thumbs up. The project started on August 27, 2012. It delayed target completion day due to miss out ordering by previous handyman. It is not David Santoro’s fault. For what have done, I could envision the future kitchen and bath: It is vintage meets modern, elegant yet casual, convenient yet functional. It has timeless beauty and it is truly a masterpiece !

The crew started the job when they said they would. They were hard workers, friendly and meticulous, and cleaned up after eaxh day's work. Dave Santoro folllowed up several times with us and his crew on the progress and results. The deck turned out beautifully and my husband and I are extremely pleased with theservice and results.

After you've spent most of your home improvement life disappointed by one contractor after another, Santoro Carpentry is the guy who comes in and completely restores your faith in contractors. From day one, he showed up when he said he would, the job was done when he said it would be done, and for the price he said he would cost. That's a rare thing these days. I was having trouble getting contractors to even show up to give a quote. Dave (Santoro) would keep me up to date by regularly texting me photos of the progress and always keeping me in the loop of what was going on. He knew right away from the beginning what the job would entail, a refreshing thing after the previous contractor told me it would be between $20,000-40,000 depending on what he "found" once he got started. His price was the best of anyone but more importantly, I felt I could I could trust him with such an enormous project that had great potential for problems with building permits and inspectors. Dave is the only guy I will ever use now for any project and am skeptical to give such a raving review for fear of losing him to so many others. But, when you find a true gem, it's a shame to not share him with all the other jaded homeowners out there that need help.

Excellent work for an excellent price. He is very easy to work with, very neat, and very professional. We had a misunderstanding on the style of the railings and he resolved the issue quickly. I would highly recommend Santoro carpentry to my friends.

The job was fair. They were doing the work very late in the season; therefore it was hurried. He mis-measured some picture windows, which meant he wasn't able to do it right. By the time he realized the mistake he had already torn out the old ones and there was no way to go back because it was a six week wait to get replacements. There were definite compromises and mistakes on his part. The pricing was great. We don't think we would use him again.

They were fantastic and unbelievable. The project is in the process right now. It's an excellent price for the work they are doing. They have been very thorough and very professional. I would use them again in the future for another project.

They were polite, professional, engaging, timely, and detail oriented. We selected this company because of those qualities as well as their price being the most reasonable. During the work, we added many smaller additional projects and were very picky about some things we saw. They reponded immediately to all of our requests and did an excellent job....even when we were very picky. The finished product was excellent. Their work and attitude and finished product are all truly excellent. We would definitely hire this group again!

Dave was incredibly professional from start to finish. We had some delays in starting the job on our end, but Dave was totally accommodating and flexible. He was able to start as soon as we were ready for him. He returned phone calls in a timely manner. We live in a 100 year old house in a historical neighborhood. Dave made several trips to city hall himself to inquire about appropriate permits and rules regarding this type of project. From the street, the new railing looks identical to the old one. He matched the paint and the overall look perfectly. However, the new railing is much safer, better looking and more functional up close. The deck itself is perfect. The work that Dave and his partner did truly exceeded all of our expectations.

We've lived in our house for 8 years and the kitchen renovation was long overdue. We can't believe that we have a beautiful new kitchen but was worth the wait. We went with ikea cabinets which they put together and we love the look and design of them. Just make sure that you pick up extra hardware for the cabinets at Ikea. The job took about 4 weeks and the last thing to go in was the countertops. Everything will stay smooth if you keep on top of ordering all the appliances, cabinets, and countertops on time. We communicated daily about every detail.

Each aspect of the job was done quickly, professionally, and courteously. Each employee (team of 4 guys) was not just polite, but interesting and fun to talk with. They did a great job with cleanup as well.

Working with Dave and his crew was a pleasure. Dave is professional, responsible and knowledgeable; his work ethic is superb. I had been stranded by another company--I found Dave through Angie's List, called him and he gave me a written estimate the following day. He even recommended a shingle color, and I am completely happy with it! My house is over 100 years old and the roof had never been stripped. Dave and his guys had a very challenging job. They were at my house by 7:30 every morning (including weekends) and worked through some cold, wintry weather. They cleaned up before leaving each night. When Dave realized that the roof would require more work and shingles than he had initially estimated, he let me know before doing the work. After finishing the roof, he and his crew did a thorough clean-up of my property. These men are excellent craftsmen and I can't speak highly enough about them. I am grateful to Angie's List and Dave's previous customers (whose reviews were very helpful) for recommending him to me. My roof looks wonderful and I will definitely be calling Dave for some additional home improvements I have planned in the spring.

The job went very smooth and the final price was exactly as quoted from the start. They fully cleaned the property when the job was done. Very professional and efficient crew.

We were left high and dry by an incompetent contractor that had partially stripped open our roof- just about open to the sky, then luckily, we called Dave at Santoro's Carpentry. He and a crew performed an emergency roof job in short notice, in a punctual, timely manner. Thank you Dave!

He gave us a fair estimate. Was in constant contact to update us and to keep us up on the permitting and inspections. Cleaned the house at the end of EVERY day. Cannot recommend him strongly enough!