
About us
No extra charge for nights, weekends and holidays. Additional DBAs - Roto-Rooter Group Inc, Roto-Rooter. Additional email - [email protected].
Business highlights
Services we offer
Residential & commercial dishwashers, disposers, faucets, sinks, floor, drains, showers, tubs, sewer lines replacement, drain cleaning, sump, pumps, toilets, video camera line inspection, water heaters, septic and drain fields, plumbing, drain care and cleaning, hauling, line detection & water jetting.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
- 1
Assorted photos uploaded by Roto-Rooter Plumbing & Water Cleanup
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
73% | ||
15% | ||
4% | ||
2% | ||
6% |
Filter reviews by service
"Hi [Member Name Removed]. We are sorry that you feel that we are overpriced. We are very competitive with our pricing. Part of our pricing is that we are there quickly and guarantee our work. We have been open for over 80 years and you can be confident that we will be open should you need us again. We are also licensed, bonded, and insured. All of our technicians go through a background check for criminal, license, and legal status. When you price around make sure your are comparing apples to apples. We do not want to see any Rhode Islander get taken by a "handyman" that can do it quick and cheap."
"Thank you so much for your feedback! Pat Swanson Customer Satisfaction Manager"
"Please enter what you would like the response to look like:Good morning [Member Name Removed], I'm sorry about the experience you had. The post on here is for the Providence, R.I. branch. Was your service provided in R.I.? Please call us at [phone umber removed]. Even if you did not have service I can help you get in touch with someone in the MA. office. Ask for Karen or myself and we can help you out. Chris Miller"
"[Member Name Removed], Thank you for the kind words! Paul works hard to take care of our customers. I will let him know that you put up this great review. Thank you for your business. Chris Miller General Manager"
"Hi [Member Name Removed], Thank you for giving Edwin a nice review. I'm sorry you feel that we tried to upsell you. We now have a water mitigation service. We are trying to help our customers with any water loss issues they may have. We have found that the quicker a company reacts to starting the drying process the less damage can be caused. Sometimes we do get out and find that this service is not needed. We truly appreciate your business!!!!! Thanks, Chris Miller General Manager"
The plumbers from Roto Rooter were well organized and kept damage to wall to access the big sewer pipe and remove it to the least amount possible, taking the old nasty drains out from the basement window to avoid going through the house. Also the new materials came through the same way. The repairs to the drainage were done in a very timely manner.
The damage caused by the leak, and the necessary disruption and complexities of the work were stressful for me as the owner, and their professionalism was very encouraging.
I had no idea how expensive this kind of work would be and that was a big deal for me but I would definitely ask for these particular plumbers again should I need plumbing done.
Additionally the Restoration Estimator Cindy was very helpful regarding what to do about the damage to the wall and floors caused by the leak.
I wish to thank Paul Gosselin and Edwin, who led the work, and Chris and Apollo who ably assisted.
Licensing
State Contractor License Requirements
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