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About us
Commercial, Residential, and Office Cleaning
Business highlights
17 years of experience
Services we offer
Bi-Weekly and Monthly Cleaning, Deep Cleaning & Cleaning of Commercial, Residential, and Business Offices. Weekly
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.734 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 12% | ||
| 0% | ||
| 6% | ||
| 0% |
Showing 1-25 of 34 reviews
Michele M.
Oct 2021
Kenia has been cleaning our home on the East Side of Providence for over 10 years. She—and the women who work with her—are simply the best. They are thorough, conscientious, careful, and respectful. And when friends come over, they always ask how I keep the house so clean! I *completely* trust Kenia and the women who work with her—she has the code to our house and she has often cleaned our home when we are not here. She's also extremely personable and great at keeping an open communication with her clients so she can address any concerns. I've even recommended her to numerous friends over the years, and they have always been equally pleased with her work.
Samantha C.
Oct 2021
The cleaner did a good job initially (hired her for 10 months). Over time the quality of work declined. Kenia also started bringing strangers into my home (we agreed on a 2 person team, she brought 3 people 1x due to shoulder injury, and when I returned to work suddenly there were always 3). My main concern was when products began going missing from my home. I don’t want someone in my home who I cannot trust. Good quality of clean, but concerning related to character.
Response from Kenia's Cleaning LLC
"[Member Name Removed], thank you for sharing your feedback. I am very sorry your experience didn’t match our expectations. Yes, our initial agreement was for a 2-person team to clean your house. I communicated with you and let you know that due to my shoulder injury moving forward I would need to bring in a third employee until I am fully recovered. This is something you agreed on and they are not strangers they are my employees. In your review you stated you were concerned about products that went missing from your home. Every house I clean is different and depending on the customers needs, we either clean with products they provide due to their preferences or we use products we bring ourselves. My team and I never use products without the customer's permission. We pride ourselves on providing top-quality services, reliability, and honesty. I am unaware of any missing products from your home. You communicated with me that you felt my team used your products to clean instead of using the products we bring ourselves. You then texted me pictures of each product showing half-filled bottles. Although I was very doubtful my team would use any of your products, let alone take them, I replaced, every product you texted me a picture of, out-of-pocket as a courtesy to you. It’s unfortunate things ended the way they did. Thanks and Good Luck."
Frances M.
Mar 2020
It's been very good. I've been using them for years. They do a good job.
Pavel R.
Aug 2018
Kenya has been keeping our apartment in Somerville cleaned for the 3 years we lived there. Have never had an issue with it and have always been happy with it. Whenever we needed anything specific done, such as cleaning out the fridge, wash windows, clean deck, she would alway take care of it during the bi-weekly cleaning apartments. Would be happy to recommend her services to anyone looking for a cleaning service.
Sean C.
Aug 2017
Kenia and Maria were extremely friendly, efficient, thorough and professional.
Michelle C.
Jun 2017
Kenia was very responsive to messages and open to feedback. We were impressed and intend to continue using her service.
Jean W.
Nov 2015
She was punctual and very professional. She is persistent and never gave up on getting the appointment scheduled. She is very friendly and calls afterwards to make sure that cleaning is up to my standards.
Karen W.
Oct 2015
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Iva B.
Sep 2015
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Pavel R.
Aug 2015
Kenia and her staff are amazing. She is wonderful to work with, has a very fair price, and does a great job in an efficient manner. She is always friendly and great to work with. Our apartment is always left sparkling. I found her on Angie's list and have used her twice a month for about a year. She has been wonderful. I'm relocating to a different city and sad to lose her. I HIGHLY recommend Kenia to anyone. Great work, very easy to work with and get in touch with and great prices.
Kym M.
Jun 2015
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Pavel R.
Feb 2015
We have been using Kenia for about 6 months at this point and she keeps exceeding my expectations with her professionalism in what she does. I am a very detailed oriented person and like things doing a certain way and Kenia has been very good to intially inquire and remember those preferences every time she cleans our house. She is very respectful of our time and is always punctual and reliable. Although it is rare, whenever Kenia is running even a few minutes late, she will let you know about it and will keep you posted on her estimated time of arrival. Very happy with her service and will be using her for the foreseeable future.
Diane L.
Jan 2015
Kenia's Cleaning has been cleaning our house weekly for the last two years. The owner, Kenia, is always in charge of the cleaning crew. They always arrive on time, and they always do a great job. Kenia regularly asks if the work is being done to our satisfaction, and she will tackle whatever special cleaning projects we ask her to do.
Iva B.
Dec 2014
Great as always. She's a wonderful, warm person as well.
Lyman W.
Jul 2014
unknown
Marie D.
Jan 2014
Kenia has been cleaning my home for the past two years. Due to some recent personal issues I was no longer able to keep her on. However, she does a great job, and is just the kind of person you want to do business with.
Alison M.
Nov 2013
'Kenia responded within minutes to my phone message. (A note to Angies List, that I had and quot;messagedand quot; earlier on the Anglies list system, but I don't think she ever received it). She listed carefully to my request, outlined her approach, including costs, and then set up an appointment to inspect to make her own assessment. Although it was a big job, she fitted us in on the weekend, in plenty of time for Thanksgiving, for which I am very grateful. She arrived on time, and, according to my husband who said parts of the house now looked like new, did a very thorough clean. The test will be if it passes muster with my mother-in-law, so will update this review accordingly! For a big job at short notice that would have taken the two of them every minute of the hours they spent - it was very reasonable. I had calculated that it was going to take me two to three days to get it up to standard, and just didn't have the time away from work to do it. We intend getting Kenia back monthly just to keep things ship shape! Thank you Kenia for saving Thanksgiving!
Ruben F.
Sep 2013
Kenia and her assistant were right on time, followed instructions appropriately and charged the right price. I recommend Kenia's Cleaning wholeheartedly.
Sabrina S.
Aug 2013
I ask Kenia for a very specific things to be cleaned in my house. She ask me a lot of questions what I like and don't like. What she can use for cleaning and what she can move around and not.
She was very pleasant with my three dogs and her assistant for that day was very nice as well. I have a big house and need Kenia only every 3-4 weeks to help me out and she is on top of me with the appointments and what time she can come.
I am happy with her work and what she and her helper can do in 2.5 hours for me.
She was very pleasant with my three dogs and her assistant for that day was very nice as well. I have a big house and need Kenia only every 3-4 weeks to help me out and she is on top of me with the appointments and what time she can come.
I am happy with her work and what she and her helper can do in 2.5 hours for me.
Stacy S.
Jun 2013
Overall the job was good. I do think the price was a bit high. I have used other self employed cleaners in the past who charged me $80 to $100 and it included doing all my floor and stairs.
Brian R.
Mar 2013
I have been using Kenia for over 2 years and I couldn't be happier with her. She got great ratings on Angies List and that is why I initially chose her. She has been fantastic, very professional, extremely trust worthy and one of the best people I have ever had clean my house, not to mention she is just a really nice genuine person.
Diane V.
Aug 2012
She is very sweet and nice. She makes me feel very comfortable with her around. She is worth every penny I spend. She works very hard.
Response from Kenia's Cleaning LLC
"Thank You."
Diane M.
Aug 2012
oth workers or
Al M.
Aug 2012
We had been wary of hiring a new cleaning company since the one we had had deteriorated in all aspects of her work, but we were pleasantly surprised by Kenia. She is a delightful person, she gave us an honest summary of what she wold do and how, we set a date and she arrived with a helper and they got right to work for a deep cleaning.They worked energetically, missed absolutely nothing and did a superb job. After the job was done kenia asked if ther was anything they missed but I couldnt find a thing wrongThis is a 6 room ranch with a large bath with walk in shower. The job was done so well we hired her on a bi weekly basis. We were positively satisfied with her performance, service, attitude and price.
Betty G.
Jun 2012
She is excellent. Whatever she sees, she does. She asks me if there are anything else that I would like to have it done, any special areas that I would like her to concentrate on that she doesn't see with her own eye. I will continue to use her and would recommend her to only the good people, not anybody.
Licensing
State Contractor License Requirements
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FAQ
Kenia's Cleaning LLC is currently rated 4.7 overall out of 5.
Kenia's Cleaning LLC accepts the following forms of payment: CreditCard
Yes, Kenia's Cleaning LLC offers free project estimates.
No, Kenia's Cleaning LLC does not offer eco-friendly accreditations.
No, Kenia's Cleaning LLC does not offer a senior discount.
No, Kenia's Cleaning LLC does not offer emergency services.
No, Kenia's Cleaning LLC does not offer warranties.