Golden Tone Piano Service

Very well. She took it totally apart and alerted me of the serious issues with the piano that I didn't know about.

Great. The piano is in tune (regular tune up) and Kris gave some great advice about how to prevent the front piece from falling off (which tends to happen when the piano gets tuned)

Unfortunately, it would needed over to rebuild $6000, so Sophia advised me it would not be worth the cost to repair. It has a beautifully mahogany case and real ivory pairs, but replacement parts wouldn't be available, as the piano was built before the company (Hallett, Davis) started putting serial numbers on their pianos. It would costs several thousand dollars just to make it playable for occasionaL parties. I appreciated Sophia's honest opinion. She was on time (even though it was snowing, working efficiently and explained everything as she worked. She only charged for the service call ($75).

Great, though my piano required a "complex tuning" which unexpectedly drove up the cost by $70. Sounds terrific, however. Thank you!

Sophia is very professional. She obviously knows piano technology very well. Price is reasonable. Very prompt with answering questions and concerns.

Great except for initial explaination. We thought basic tuning was just that, but it turns out there are all types of tuning and we needed a "double tuning" which was extra. Not being a musician I would never have known that even after reading their description. However they were very willing to work with us and in the end it was only needed on half the keyboard so they only charged half of the potential extra cost for which I was grateful. She also wiped down the piano so it was sparkling clean before she left. Beautiful touch!

No money needed

Sophia was very personable and professional. She promptly responded to the request for service, was on time, and gave me an accurate estimate of how long the work would take. When she arrived, she quickly assessed the additional work that needed to be done on the piano (since it had been a while since last tuning). She did an excellent job explaining the work she was doing and how it would help the sound of the piano. Really enjoyed working with her!

Excellent service. Sophia is a delightful person, and a highly skilled piano technician.

Excellently

Very happy with the quality and efficiency of the work. Would definitely hire Golden Tone again.

Good. Piano had not been tuned in a long time. Good job.

Great. My piano playing sons said it sounds great, compared to before tuning. Fixed a stuck key and lubricated the key pads. Professional and knowledgeable.

Very good. Some extra tuning was required due to the length of time since the piano was last tuned.

My piano hadn't been tuned in a very long time and was in dire need of a tuning. Result is that I now have a great sounding tuned piano. I am very pleased with the service provided.

Once scheduled, the tuner arrived on time, was very personable and professional. I'm very happy with her work.

Outstanding, Sounds wonderful

Excellent! I don't have a great piano (upright Yamaha) but it now sounds better than ever

Very convenient, and the cost was in line with what I have historically paid. Knowledgeable resource.

(Price) I dont know I didn't really price it out.

Sophia is excellent--knowledgable, patient, and a delight to have around. I highly recommend her.

She spend an hour or more and tuned the piano since it hadn't been tuned in a few years.

We are very pleased with the work. Sophia immediately knew what the issues were, made suggestions, and completed the adjustments perfectly. We will continue to use her services in the future. We highly recommend Golden Tone Piano Service.

Sophia was prompt and friendly, and listened to my very specific complaints about particular jangly notes. She repeatedly asked for my opinion on how it was sounding as she was working, which is nice as I'm one of those pianists who is quite picky about the sound I prefer. She was receptive to re-doing her work when I felt a note or two sounded slightly off, and finished with a bonus cleaning of the keyboard, a "thank-you" as she put it, to the piano. She was delightful and I'd certainly hire her again.

Sophia installed a humidity control system into my piano to help keep my piano in tune. She was able to answer my questions about the system and the install was done neatly. After the piano had settled in with the system working, she came back and tuned the piano. Sophia was easy to work with and a pleasure to have in the house.