Concep Roofs

I hired this company to replace a section of roof and to repair some flashing that was near the roof line. The previous flashing had been on the home for over 12 years, closer to 13, but it aesthetically did not look great, so I wanted it replaced with a section of repair. The pricing was great, not the cheapest, but not outrageous, and the gentleman to whom I spoke seemed very honest and nice. When the job was actually done, a group of men showed up who did not understand English at all, and began to do stuff that was not the actual job/ agreement. I called the person to whom I had dealt to that point, and he explained the job, and the men continued to work correctly. The contractor came back and took after pics, and asked me to post to Yelp and such, which I did because I felt everything was great. Well, the entire flashing blew off the house with the first windstorm we had; examining the work, the workers had put nails every so many feet - 4-5 per large section, in the middle instead of the top and bottom. Like seriously, no wonder why it flew off the house; there was barely anything holding it up. I started trying to contact the company as soon as it happened - no response. I found my invoice and such and the business card, and I called to explain what happened. It took over a month for someone to answer me. The same nice person tried saying I was arguing with him when I was literally just letting him know what happened and asked him to come and repair the work. I sent pics as well. This persons sister texted to say that someone would come today to repair. This morning, I received a text from her, Hey, I looked at the pictures and a vinyl siding company did those. They have nothing to do with roofing. That was it. I called and texted the sister and the contractor - crickets. Conceproofing 100 percent did this job, but they wont back up their shoddy craftsmanship. The job was $2300 for a 2x3 square of roofing and the section of flashing, and they will not honor their work and fix what was definitely not done correctly. DO NOT HAVE THESE PEOPLE DO ANY WORK BECAUSE THEY DO NOT STAND BY THEIR WORK AND TRY TO MAKE THE CUSTOMER FEEL GUILTY FOR ASKING THEM TO REPAIR WHAT THEY DID NOT DO CORRECTLY! I will be taking them to small claims court in RI, but I want to warn anyone who is thinking of hiring them in the meantime.

Anthony did a fantastic job of communicating with me on my commercial property as I live out of state. He answered all my questions concerning a new rubber roof and sent pictures and videos throughout the project.

Gertrude St Pierre,They did a wonderful job,so happy I hired them.

Anthony is extremely responsive and professional. He came out on very short notice to help us with our leaky roof. Weâ re very thankful for how he worked with us with our circumstances.

Best communication Iâ ve ever had with a roofing company. Friendly and professional. They were recommended to me and i was not disappointed. Will do business with them again

Affordable, good professionals. Quality work and excellent customer service. Would definitly hire company again. The owner Anthony os on site and oversees all aspects of Project.

This company is great. I live in an isolated community - an Island accessible by ferry only. It's difficult to find companies that will come out here to provide services on this island. They came out to the island, met with me, provided a quote, then followed through with the job. High quality work. Very professional and friendly. I can't say enough good things about Concep Roofs. I've already referred them to a couple friends/coworkers.

Very professional company. They came out and provided me a quote for my roof the same day. No deposit was required until materials arrived to my home which I really liked. They took a full day to complete the roof and left everything nice and clean. Definitely will recommend

Good service, prompt, answered all of my questions, and did a great project, they were very customer friendly.