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About us
tv repair and service company located in the town of North Providence, RI since 1983 provides top notch service to most of RI. We try to provide each and every customer with good care. Prompt and dependable service with reasonable price. TV repair, stereo repair, computer repair is our daily repairs. We make in home service,Please call TODAY to make an appointment! We are also Accredited by BBB
Business highlights
42 years of experience
Services we offer
TV repair carry In, TV repair In home repair, stereo carry in, computer carry in, computer in home repair, Microwave oven carry in.
Services we don't offer
we do not repair radio,
Amenities
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- Check
- Visa
- Discover
- MasterCard
Reviews
2.33 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 67% |
Filter reviews by service
Showing 1-3 of 3 reviews
Brenda H.
Jan 2014
TV Repair
I kept calling and calling because we had not heard about our Tv. He kept stating he was waiting for the part for our tv. He made us pay an extra $75 dollar fee just to get our part ordered. From July to November we were waiting for our Tv to be fixed. We went to get our TV and when we got there our TV was in two pieces on his office floor. Nothing had been fixed. He did refunded us our $75.00 dollar fee for ordering the part back but not our $35.00 dollar fee for even looking at the TV.
Response from CHO'S ELECTRONIC LAB
"Cho's Electronics told customer that high voltage transformer for her picture tube set was no longer available from manufacturer and she was willing to wait till we found any surplus or after market part. we spent lot of money and time to save her tv, although we could not get the part. we refunded$75 deposit she made upon job approval. She was told $35 estimate charge that was not refundable at the time she brought in the tv for repair. TV sets or stereos are normally stays open disassembled to save time until repaired. Customer came in without notice told us she wanted to take her tv out. we told her it was not put together. customer said she would take it out the way it was, so she took it out with $75 refund check and signed receipt. I know we are not perfect but are very responsive to customer's needs. I do acknowledge there were quite a bit of delays but we already informed her of part was no longer available from manufacturer and she told us she was willing to wait. I know I can not change her mind but at least I should explain the process it involved. Cho's Electronics is BBB Accredited member with A+ rating, actively engages to improve customer service with refund policy if sets or units repaired fails twice with same problem."
David F.
Feb 2013
TV Repair
went very smooth
Andrew A.
Sep 2011
Electronic Gadget Repair, Computer Repair
I brought the vcr in to their store on Mineral Spring Ave in North Providence. They were very pushy on "upgrading" the problem even before they had really looked at it. When I picked up my vcr the repair price was much higher than I expected. They said they had to unexpectantly replace an expensive part. They never called mebefore hand to explain this and see if I wanted to spend the extra money. Being young, I just paid it.
A few years later I saw them starring on our local news. WJAR channel 10 in Providence did an expose story on local repair rip offs, using hidden cameras. The station went into this company and brought in an electronic device with its parts secretly marked up. You needed a special blue light to see the markings. Cho's billed them for a replacement part that the station said was never replaced. showed where the new "replaced part" had the markings they had put on it before they took it in. They went into the store with a camera crew and confronted them - the store people denied everything. That whole scenario looked very famaliar to me. It aired during sweeps week. Somehow, they're still there.... I'll never use them as long as I live.
A few years later I saw them starring on our local news. WJAR channel 10 in Providence did an expose story on local repair rip offs, using hidden cameras. The station went into this company and brought in an electronic device with its parts secretly marked up. You needed a special blue light to see the markings. Cho's billed them for a replacement part that the station said was never replaced. showed where the new "replaced part" had the markings they had put on it before they took it in. They went into the store with a camera crew and confronted them - the store people denied everything. That whole scenario looked very famaliar to me. It aired during sweeps week. Somehow, they're still there.... I'll never use them as long as I live.
Licensing
Insured
State Contractor License Requirements
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FAQ
CHO'S ELECTRONIC LAB is currently rated 2.3 overall out of 5.
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: 9:00 AM - 5:30 PM
CHO'S ELECTRONIC LAB accepts the following forms of payment: Check, Visa, Discover, MasterCard
No, CHO'S ELECTRONIC LAB does not offer free project estimates.
No, CHO'S ELECTRONIC LAB does not offer eco-friendly accreditations.
No, CHO'S ELECTRONIC LAB does not offer a senior discount.
No, CHO'S ELECTRONIC LAB does not offer emergency services.
Yes, CHO'S ELECTRONIC LAB offers warranties.
CHO'S ELECTRONIC LAB offers the following services: TV repair carry In, TV repair In home repair, stereo carry in, computer carry in, computer in home repair, Microwave oven carry in.
we do not repair radio,