Advantage Service Center

I called the number shown to discuss repairing 2 TVs and got a recording that asked me to text my name and address using that phone number. I did this and over the course of the day, the following exchange took place. This is an exact copy from my phone. Nothing was added or removed. me: my name and address him: Model number? Problem? me: I would prefer to talk about it me: Where's ur anytime card? (sent by mistake. was for my son) me Sorry. Wrong person (no response for most of the day) me: So if I don't text, you're not interested in my business? him: Model number? problems? Address? me: I sent you my address. Enjoy my review in Angies's list him: I fix tv's for reasonable price, I don't fix people At this point I decided things were going nowhere and I stopped texting. I was surprised to learn that if I actually wanted to talk to him about fixing 2 TVs, I had a problem and I needed to get fixed first. I may be of the older generation, but I think that is generally considered rude and unprofessional. So I will be seeking someone else to fix me and my TVs.

I contacted the company through their Website Contact Form. "Alex" promptly responded by email, and we set up a day and window of time for the repair to be done at my place. Unfortunately, I wasted my morning waiting around because he never showed. That's 3 hours of my precious time I'll never get back.

unknown

My (big screen TV) Panasonic Viera died. I spoke with Alex of AL Tech who said it was probably the power supply. He offered to come that day. He came to my home, TV was repaired with a 60-day warrenty. This repair saved me $2,000 on a replacement set.

unknown

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Alex was punctual , reliable and reasonably priced. Alex was reasonably priced for his service call where he diagnosed the problem. He then came back a second time to replace necessary parts. The only issue I had was when I called the office phone, no-one answered the phone. Alex had given me his cellpone number and I was able to get in touch with him.

see above

This is the second TV Repair company I contacted after the first one I contacted from your list did not respond. I sent Advantage an e-mail, and they never got back to me. If I should need TV repair in the future, I will not use Angie's List as a resource. Obviously the two vendors I tried in my area are not reliable, and I don't understand why they are on your list.

Return call 4/10/2013,installed board did not repair set said cost would out way cost of new, offered to return set or get rid of it for me! I ask him to get rid of set for me. I felt he was very honest and sincere. Only charge was for home service charge-$40.00. Would use this company again and do recommend.

Service technician came to home for a $50.00 fee and assesed problem. Diagnosed problem with the Vizio LCD Razor Tv as a bad mother board. He did not have the part with him but instead ordered the part on-site from a Ebay supplier. I took a leap of faith and gave hime the 50.00 in cash to be applied to complted repair estimate of 160.00. I received call from the technician/owner 5 days later that the part had arrived. I scheduled a next day appointment. He showed up on time and completed repair. Tv has been working for over a month without incident. I was happy with service as the tv being repaired was not my primary television so I did not mind the 5 day delay in repairing unit. Service was also completed within estimate of both time and cost. I will use service again in future if needed.