Bill Roux Spa & Pool Service LLC
About us
One employee, no subcontracting, payments c.o.d. upon completion of work. Deposit on special orders only such as spa covers or custom form-fit swimming pool safety covers. I have been in the spa and swimming pool business for 30 years. I am fully insured and provide prompt, reliable service year round. All work is guaranteed. I stand by my diagnosis and will be completely honest on cost of parts and labor. Phone calls always returned and I'll show up when I say I will or you will receive a courtesy call with the option to re-schedule.
Business highlights
Services we offer
Spa & hot tub service & repairs, closings, custom spa covers. Swimming pool electronic vinyl liner leak detection. Pool openings, electronic control systems troubleshooting & repair, filters, including custom free-form cover measurements and installations., leak location & repair, pool pump repair & replacement, pressure testing, pump & heater repairs, salt system installation & maintenance. In-ground swimming pool safety cover sales and installations
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
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| 94% | ||
| 3% | ||
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We're going with the more expensive repair because it makes sense, but also because I didn't come away from the service call feeling like I'd just been up-sold somehow.
lines and run a new single return line to pool so we did that. The work he performed cut our leak in half. So we had Bill return a few weeks later to check for any remaining leaks. He brought scuba equipment and dove into our pool. Inspected the pool thoroughly and main drain. Found no issues with the shell of the pool, however, found that our Hydrostatic relief value located at the main drain was stuck open causing the leak. He repaired it and the pool hasn't leaked since. Very happy with Bills professionalism, friendliness and overall knowledge. If you need pool service don't hesitate to contact Bill. You will not be disappointed.
Nevertheless,Bill answered his phone every time I called him or responded when I sent a text message.
He offered advice that might have fixed the pool without him.
Eventually had to come over. He came when he said he would , and repaired pool. Price was as expected for a service call.
Bill quickly found that some kind of switch in the unit had burned out and he replaced it. He was punctual, courteous and professional. He also did not try to sell me anything that was not needed. I was afraid I would have to replace pumps and/or heater but that was not the case. All in all, a great experience. I was lucky to find him, as my prior experiences with the supplier of the spa was awful!
Licensing
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