Reviews
4.01 Reviews
Showing 1-1 of 1 reviews
THOMAS C.
09/2006
custom cabinets
+ -1 moreWe had somewhat mixed feelings about this sale. Pre-sale service was very good. Calls were returned promptly and the salesman made many very good recommendations. This included talking us out of some decisions that, in retrospect, would have been bad decisions. The cabinets were made by Bertch and are beautiful and high quality. Post-sale service was frustrating at times. On the plus side, damaged pieces were taken back and replaced, no questions asked. But on the down side, phone calls went unanswered. It would take multiple phone calls and several days to get a reply. There were some minor oversights in the original order. The oversights were corrected, but seemed to be careless mistakes. When shipments arrived at their warehouse, there were no phone calls notifying us that our items had arrived. We had to call them to find this out.
Description of Work: We bought approximately 44 linear feet of kitchen, office, and bathroom cabinetry. The cabinets have 5/8" plywood sides with solid hardwood (birch) doors. We already had architect's plans, so the salesperson did not need to "design" the kitchen for us. He did come out to the house during construction though, to take measurements and to make sure that he ordered the correct size cabinets to fit in the built space. He also paid a post-construction visit, to see how the finished product looked.
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Yes, I recommend this pro
$20,000
Contact information
6000 POST RD, North Kingstown, RI 02852
Licensing
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Service Categories
Cabinet Making
FAQ
JT'S LUMBER is currently rated 4 overall out of 5.
No, JT'S LUMBER does not offer free project estimates.
No, JT'S LUMBER does not offer eco-friendly accreditations.
No, JT'S LUMBER does not offer a senior discount.
No, JT'S LUMBER does not offer emergency services.
No, JT'S LUMBER does not offer warranties.
Contact information
6000 POST RD, North Kingstown, RI 02852