Four Season Repairs

Derek and Bill were great! Quality work at a fair price. Even in the heat of this summer, they arrived on time - the work took a few days (with a few extras)....very pleased.

I contacted Derek originally to help with a new door I needed to be put on. Obviously I was a little nervous as I had never met him. He came and I was immediately put at ease. He installed the new door and it looked great. From there I needed my ceiling scraped and painted and he again did a great job and left the house the way I found it. My wife is a very clean person and for her to comment how clean the house was left, after such a messy job really said something.
We got along so great I hired Derek to be our property manager at our vacation house and he has done a stellar job. Any time I need him to be there, he is always on time. We entrust our house with Derek and he is a godsend. He checks on the house without us asking, and is is super knowledgable of the area. I highly recommend Derek as a property manager for anyone in need of assistance in this area and would be happy to provide a reference call if need be.

There were 3 men that came to do what we had on our list.  They were prompt and tidy and polite.  They did a great job.  It took my mother and I all summer to find someone and we hit the jackpot.  This is one of the best group ever.  I would HIGHLY recommend them.

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They were pretty good. They were professional, they worked in a timely manner and the quality was prety good.

The sales person too a quick look at the broken part and had a replacement for me in minutes. Apparently a John Deer offers the same part for models offered.

Four Seasons did great - work was done on time, and Derek and his crew left the workspaces clean and tidy each night.

I originally was contacted in May. He did come out and look at the job, and rather quickly submitted an estimate. We agreed Mid-July would work for both of us. A series of e-mail is included, but in short, he never responded to any e-mails asking for firm dates (as late as 6 July he said mid-July). When I persisted in asking for a date, his response was:
and quot;Fran,
I told you when I know when I can start I would contact you, I have a waiting list of at least two and a half months and was doing you a favor by trying to fit you in July. If you can not be patient then I would be happy to return your money. I am great at what I do and do not need your business or harassment. Now if you can wait a little longer I would be happy to install your sliding door.

Thank You
Derek Ardito
Four Season Repairs
Fourseasonrepairs.netand quot;
He ultimately charged me $150.00 ($100 for 'work done' and $50 for 'restocking') and returned the remainder of the deposit.
Here is the entire series of e-mails. (In chronological order)
Thanks...please keep me updated when you can get more specific.

On 06/24/13, [email protected] wrote:

Hello Fran,
It looks like we will install the door towards the middle of July.
---- [email protected] wrote:
--
Thank you,
Derek Ardito
Four Season Repairs
www.fourseasonrepairs.net


July 7
Please have the courtesy of answering my past e-mails....the projected date of installation and the manufacturer information of the door itself.

July 6
Derek,
Please give me an estimate of the date you will be installing the door - so I can arrange time off from work. Also, Specifics on the door itself...manufacturer, web site showing the door, etc. will be appreciated.
Fran Coulter
July 20
Fran,
I told you when I know when I can start I would contact you, I have a waiting list of at least two and a half months and was doing you a favor by trying to fit you in July. If you can not be patient then I would be happy to return your money. I am great at what I do and do not need your business or harassment. Now if you can wait a little longer I would be happy to install your sliding door.

Thank You
Derek Ardito
Four Season Repairs
Fourseasonrepairs.net

July 20
This could have been avoided had you at lest had the courtesy of responding to my e-mails..... I'm sorry you do not really want the job. Yes, please, send the money back as soon as possible.
You may be great at what you do with doors, but customer service is certainly not strong point. I WAS patient....wrote several e-mails asking the brand of door and specs on it, an an update on installation time frame. I was not rude. Had you but answered one of my e-mails, I would have been satisfied. Put yourself in my place....I trusted you enough to give you a lot of money (for me), and then you never respond to e-mails. Do you not think that the idea of fraud would cross your mind?
I'm sorry to cancel the work order, but since you don't seem to mind losing the work, God Bless, and I wish you well.
Please let me know how and when I can expect my deposit returned.
Thank you,
Frances A. Coulter

July 21
There is a $200 non refundable deposit fee for the trouble of ordering of the doors and time put forth towards the job thus far. I will send you an invoice the the description of the charges. I will also return your money once I retrieve it from the company I ordered the door from. There may also be a restocking fee involved on there part. I will keep you informed. Sorry it did not work out. And for the record I did reply to a few of your emails but I guess you were just not satisfied.

Thank You
Derek Ardito
Four Season Repairs
Fourseasonrepairs.net


July 22
We'll never agree on my reasons for upset - I received no responses to m various e-mails - last one in June stating a mid-July installation. My concern mounted because I was in the hospital for over a week with congestive hear failure and was attempting to get everything settled - so the work could be done even in my absence.
You are p***** - but I trust you will not search for all the loophole charges and recognize that you are partly at fault here.
F.A. Coulter

He came out quickly after I called him to give me an estimate on the screen repairs and the other odd jobs that needed to be done. Both he and his assistant came on the day and time we agreed upon and took care of the tasks at hand in an efficient and timely manner. I am so happy to have found a handyman to tackle the small odd jobs that come up around the house from time to time. They did an excellent job, and I wouldn't hesitate to use them again or to recommend them to others.

His prices were very fair. I found him to be extremely easy to work with. He started on time, and finished close to when he said he would. He was pleasant to be around, had good ideas and was willing to tackle both big and little jobs. I would use him again!!