Paradise Cleaning and Restoration
About us
All of our employees are trained and certified.
Business highlights
Services we offer
Smoke & soot cleanup, Water mitigation
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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I was invoiced for several tasks where work was NOT performed:
I was over charged $147.32 for moving furniture. But the team did not move or replace ANY furniture fro m my family room, which they characterized as a *large room*
The team did not apply anti-microbial spraying to any part of the family room or kitchen.
For the family room ceiling I was over charged $69.85
For the walls and floor of the family room, I was over charged $291.33
For the kitchen (where I was sitting for the entire time the crew was on site) I was over charged $70.20
I was charged for two air mover axial fans, for three days that were NOT deployed. Each fan was charged at $85.50
I was over charged $92.06 for a 300 square foot sheet of plastic. I view that as an outrageous charge.
I calculate my total charges for work not performed and equipment not deployed to be $836.76 (on an original invoice amount of $1770.27
The company is trying to suggest that my insurance company approved their invoice, but my Insurance company was not present when the team was on-site
Laughably, the company is trying to accuse ME of violating the law, when I am only trying to get them to send me a correct and honest invoice.
Any amount I owe to my insurance company is between Me and my insurance company and is of no concern to Paradise.
It is my view that the crew is repeatedly lying to the company owner about work they did NOT do, or the owner is misrepresenting what work was performed.
I and another person in my household were present during the entire time the team was working in my house, as well as when they returned to pick up their fans and dehumidifiers. Neither one of us saw ANY anti-microbial spraying. We move the furniture in the family room, not the cleaning crew. And we counted the number of fans they left at my house for three days.
It seems remarkable that they can claim they performed anti-microbial spraying of the kitchen floor, without asking me to move from my position ON the kitchen floor. I neither saw the team spraying, nor did I feel the spray where I was sitting.
I recommend staying away from this company.
Licensing
State Contractor License Requirements
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