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Martel Plumbing & Heating

heating & cooling contractor

About us

Martel Plumbing & Heating is a 4 generation plumbing and heating family owned and operated business. We have always prided our self’s on customer service and quality workmanship. We specialize in installing all types of gas boiler including energy efficient wall hung combi boilers, steam boilers, hot water boilers, and furnaces. As well as installing all types of hot water heaters. Our plumbing covers everything from replacing a faucet to new construction. All work is guaranteed. Call us today for a free estimate!

Business highlights

99 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.9106 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
5%
3
0%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 51-75 of 106 reviews

Steven F.
04/2016
4.5
They were on time and clean and easy to talk to about their services.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$965

James P.
02/2016
5.0
My heating radiator pipe was banging and water leaking all over the house. I call and asked if he could come down today and take look, he did. He took a look at my system and said he will add a cleaning solution that will take care of the problem. The banging stop and everything is back to normal. My house is silent and warm again. The price was reasonable price and he did great job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$260

John Z.
01/2016
5.0
I was having trouble locating a contractor willing to come into a project at prime heating season. I called Martel on Monday. Tuesday they looked at the job. Thursday they confirmed they had the parts and Friday did all the work in less time than they originally anticipated. Pricing was very reasonable and I paid what was quoted. Excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

Tatiana G.
01/2016
4.0
Something was wrong with my water heater, I looked up and called Martel Plumbing within the same morning. Within a hour they were here, they told me i needed a new one and by 1pm i had a brand new water heater fully installed and the old one safely taken out and disposed of. The only thing is the price. A bit high, but your paying for the service which was nothing but excellent and I'm completely thankful for it!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Richard S.
12/2015
5.0
Great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard O.
12/2015
5.0
Great quick and professional service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Robert B.
10/2015
5.0
Very good customer service, professional and punctual. They have the most reasonable cost and very efficient. I would definitely recommend to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert G.
10/2015
5.0
I thought I reviewed this company back in August but due to my error it was not and I will rectify the situation now. My water heater broke in July and through Home Advisor I contacted Jim at Martel. He asked me to send him a picture of the old heater along with the model and serial numbers.He arrived at my residence an hour later with the new water heater. Two hours later he had installed the unit, took away the old one, cleaned up and presented me with the invoice. It was virtually painless. It was such a pleasure to deal with a person of his expertise and professionalism. What I thought was going to be a long drawn out problem was handled in just a few hours. I would recommend Jim and his company for all your plumbing needs

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$120,000

Donald A.
09/2015
5.0
Jim completed all new plumbing including bathroom kitchen, and all new heating. No issues, no problems, worked in a timely manner and clean up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$11,700

Nancy M.
08/2015
4.5
Martel was very professional and punctual and performed the work efficiently.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Lorraine M.
08/2015
5.0
They gave Quote agreeable to both party's,came on time,did great job. They kept the area clean. I would use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

Lawrence P.
08/2015
5.0
We had our old hot water tank, furnace and paper furnace removed and replaced with a Navien Combination unit. Jim"s crew were amazing. Very professional, cleaned up entirely, and explained everything to the fullest. They were at our house for 11 hours and didn't leave until everything was just right and working properly. Will hire them again for any service I may need in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

RIch A.
05/2015
5.0
Fast service. Installed within 3 hours after my call

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

chris b.
04/2015
5.0
Replaced gas water heater in no time at all. Clean up was fabulous. Very personable and makes you feel comfortable with the decision to hire. Will call him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$900

Dennis K.
04/2015
5.0
Out of all the recommended pro's he was the only one to even call me and he was quick and did a great job. Will hire him again.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$960

john m.
02/2015
N/A
Very knowledgeable, prompt. Did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patrick C.
01/2015
5.0
He responded to my call within minutes and had a quote for the work within 15 minutes. I was told that he would be at my home at 2 pm that day and the new water heater and crew arrived as promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas S.
07/2014
5.0
The heating system installation was completed in one day as promised including the arrangement for removal of the oil tank & boiler .At the end of the day everything associated with the old boiler was removed.The quality of workmanship was excellent.All the necessary forms for the National Grid rebate were supplied &explained fully.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,500

Rick S.
11/2013
5.0
I used to work as an oil service tech. I've seen a lot of sloppy install jobs. I have to say that Jim and his team did an awesome job at my house today. Nice straight lines. Quality solder work. They cleaned up the entire area before they left.. Just a real solid install job. Another thing that really impressed me about Jim was his responsiveness. Whenever I called or sent him a text, he did what so many contractors don't,. He actually respopnded, every time. Without hesitation, I highly recommend Jim and his team for all of your plumbing and heating needs. Thanks Jim!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,200

Lynn H.
10/2013
5.0
I had a small job. He came out and did it quickly and didn't charge anything for just coming to the house like many other wanted to.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Jim O.
08/2013
5.0
0n time, Great job. Clean fast, I have other work I'm having Him quoting Me on other work in My House

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

845 Smithfield Avenue, Lincoln, RI 02865

http://www.martelplumbingri.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

heating & cooling contractor

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Martel Plumbing & Heating accepts the following forms of payment: CreditCard
Yes, Martel Plumbing & Heating offers free project estimates.
No, Martel Plumbing & Heating does not offer eco-friendly accreditations.
No, Martel Plumbing & Heating does not offer a senior discount.
No, Martel Plumbing & Heating does not offer emergency services.
No, Martel Plumbing & Heating does not offer warranties.

Contact information

845 Smithfield Avenue, Lincoln, RI 02865

http://www.martelplumbingri.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed