About us
Holscher Sealcoating, LLC, has been in business since 1999 providing the best quality paving and sealcoating work in Rhode Island and surrounding areas. Customer satisfaction is our priority, so we make sure and get the job done right the first time. Give us a call today for your next asphalt maintenance or paving project.
Business highlights
Services we offer
Crack Repairs, Line Striping, Patching Repairs, Paving, Sealcoating
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
86% | ||
8% | ||
0% | ||
3% | ||
3% |
"I noticed your two-star review of our company and wanted address your concerns. Our season closes at the end of the week (October 17th) due to weather, not staffing shortages. I just emailed you the 10 day weather report showing nights dropping below 50 degrees, the spec sheet for our sealer, and a screenshot of the spec sheet that details when weather begins to drop below 50 degrees before the sealer is cured it may cause issues. Furthermore, we have found over 20+ years of experience that if a freeze occurs within three weeks of sealcoating it often causes failure as well. This time of year we cannot be certain we won't have an early frost in the next three weeks. Our decision to end our season at Columbus Day is based on data, experience, and a desire to put quality first. We'd love to make money for another few weeks but it would not be right to those end of season customers based on what we know. Often the sealer looks fine at first but it does not cure properly and flakes off in the spring. Job failure rates more than triple after Columbus Day and historically we have to redo many of the jobs we complete after that time. It is not fair to the customer to do a job in a weather environment that potentially reduces the quality of our work. We have 100+ five-star reviews on google because we always put our customers and quality first. That is why we cannot complete your job this season. When you contacted us at the end of September we were already booked through Columbus Day. We had customers who have been waiting on our schedule for a month because of how much rain we've had this year. We are typically booked out two to three weeks and with the weather issues we've had we alerted you immediately to the fact that we might not be able to complete your job as a courtesy to you so you could find someone less busy than us if you so desired. Given all this, I'd appreciate it if you could take down the two-star review as we work extremely hard for good reviews. It is very discouraging to the team to see a low review that does not reflect our effort, or customer-centric business philosophy. I could not reach you on the phone but if you'd like to touch base feel free to give me a ring. Thanks very much! Ben Holscher, CEO of Holscher Sealcoating"
"Thanks for the 5 stars, Jill."
"Bill, thanks for taking the time to write a detailed review! We are glad to hear you're pleased with the work."
"David, thank you for the detailed review. It has been a pleasure working with you!"
"Thank you for your feedback, Ramsey! Have a great rest of your summer!"
"Thank you for your thoughtful review, Jim. We appreciated working with you and hope to see you in another 3-5 years. Have a great summer!"
"Dennis, we're glad to hear that you had a good experience with our company. Thanks for the feedback!"
"Thanks for your detailed review, Tony! It has been a pleasure working with you!"
"Thanks for your review, Teri! We appreciate the feedback. Is there anything we could have done better?"
"Dick, we appreciate your feedback! Have a great summer!"
"Thanks, Dan! We appreciate your review. -Holscher Sealcoating Team."
"Thanks for the five stars, Abigail! We appreciate your thoughtful review. Have a great summer! -Holscher Sealcoating Team."
"Thank you for the detailed review Joseph! It has been a pleasure working with you! -Holscher Sealcoating Team"
"Thank you, Patty, for the great review! You were fantastic to work with! -Holscher Sealcoating Team."
"Rick, thanks for taking the time to write us a detailed review!"
"Hi Tony, thanks for the great review!"
"Thanks Dolce! We appreciate your feedback."
Licensing
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