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A Star Quality Cleaning Company LLC logo

A Star Quality Cleaning Company LLC

Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Maid Service,

About us

A Star Quality Cleaning Company LLC is the area's finest cleaning service. Our trained professional staff works in a variety of settings and offer a wide range of cleaning options to fit our customers needs. We are Committed to providing the best Professional Quality Service to our customers.

Business highlights

11 years of experience

Services we offer

Residential & commercial cleaning.

Amenities

Free Estimates

Yes

Reviews
4.5260 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
14%
3
5%
2
3%
1
3%
Showing 1-25 of 260 reviews
Celina C.
Mar 2023
1.0
I wish I could had the option to give this company ZERO stars! I have never ever posted a negative review. However, I thought it was necessary to warn people about this "company". I had a service done for Thanksgiving, a full cleaning, and tipped ahead of time generously. Still, my family was taken advantage of by this company. An outside contractor was hired to clean windows and tall appliances. This was not mentioned to me ahead of time, no information about this entire "cleaning" was emailed to me prior. During the time they were here, the contracted company broke an antique light fixture that we had in the home. I was very pleasant about it and contacted the owner of "A Star Quality Cleaning Services" afterwards. This was not the only issue that was found. After the girls rushed out of the home to get onto their next client (without providing a walk through as discussed), there were many rooms that still had areas left that were unclean. We had just moved into an older house and didn't expect it to be immaculate after. However, what transpired the following interactions with Tracy was the WORST I could ever imagine experiencing!!! I called and emailed afterwards with pictures to show the job that was done. She initially promised to come by a later date as she was out of town and we would arrange a time. I was promised a partial refund to make-up for the disappointing services and broken appliance. She told me a time and date, NEVER SHOWED UP, NEVER CALLED BACK. She told me I was "playing games with her" when I had to reschedule because my grandfather passed away! The message I got from her after trying to reschedule was absolutely atrocious and unbelievable from a supposed business owner or human being. She did not show up purposely for some terrible vendetta. After months of trying to get ahold of them for follow-up or to fix what THEY BROKE I have been left aside. I hope no one ever has to go through this with them. For your sake, GO ANYWHERE ELSE!!!

Jean S.
Jul 2018
2.0
Poorly! Ending it was satisfying.
Response from A Star Quality Cleaning Company LLC
"I still have your very nasty email from 2016/2017! We were cleaning this home for years! If the cleaning was so bad, why didnt you mentioned that in rhe email?? You never once complained about our cleaning!! We have not had any communication with you for years...Then out of no where you like our photos (over a month ago) on our facebook? Now, you write this after almost 2 years! I think you are just BORED! Our cleaning was fine, you or your wife NEVER complained about the cleaning...who waits almost two years, then LIKE a picture of our cleaning, then write a bad review! We did not break anything! Accidents happen, I would have no problem telling you if we broke something! In your email ( referring to Trump) was just very mean, as this is too."

Patrick B.
Jun 2018
5.0
Yes, I recommend this pro
Very well.

Bob B.
Apr 2018
5.0
Yes, I recommend this pro
$99
Smooth in every way. Very friendly and competent.

Bob B.
Jan 2018
5.0
Yes, I recommend this pro
Smooth transaction in every way
Response from A Star Quality Cleaning Company LLC
"Thank you!"

Marianne C.
Dec 2017
5.0
Yes, I recommend this pro
$299
They were professional, efficient, on time and cleaned up after themselves. 6 windows and a hole in the garage roof repaired in one morning.
Response from A Star Quality Cleaning Company LLC
"Thank you!"

Marilyn R.
Dec 2017
5.0
Yes, I recommend this pro
$99
Great! They were wonderful.

Suzanne B.
Oct 2017
3.0
$100
Didn't clean bedrooms I thought they would do light cleaning in.

Edward H.
Oct 2017
5.0
Yes, I recommend this pro
very well.

Palmira B.
Sep 2017
4.0
Yes, I recommend this pro
$300
Men were professional, knew what they were doing, and finished all the tasks I had marked for a "handy man for a day" deal. Scheduling was a significant problem as scheduler did not return calls or emails in a timely fashion.

Jeremy M.
Sep 2017
4.0
Yes, I recommend this pro
$99
Nobody will return a phone call

Judi Z.
Aug 2017
4.0
$79
Acceptable.

Madhani N.
Aug 2017
1.0
$99
Bought the Angie's List Special Deal and scheduled them to come to our house for 4 hours of cleaning. They confirmed the date/time. However, THEY DID NOT SHOW UP on the scheduled day. Tried to call them 5x and emailed them 3x, but they still haven't responded. Now I'm trying to get my money back for the service that they did not perform. Unresponsive and unprofessional. Stay away from this company!

Karl B.
Aug 2017
5.0
Yes, I recommend this pro
$299
Good job! Xxx

Richard M.
Aug 2017
5.0
Yes, I recommend this pro
$99
Good. I was satisfied.

Susan G.
Jul 2017
1.0
It didn't because I have not received a call or email back to schedule an appointment.

Carl O.
Jul 2017
2.0
They did not clean well at all. I had to be there and had to take a day off from work. The other cleaning company came and I didn't have to be there. I would not use this company again. Poor work quality. They vacuumed poorly, didn't clean bathroom well. Poor work.

Zoe A.
Jul 2017
5.0
Yes, I recommend this pro
$65
Fine. I was just hoping I could get them in sooner!

Jeremy M.
Jul 2017
4.0
$99
Still waiting (2 week) for an email or text to schedule this. I have asked 4x and they are still unresponsive. Its like they are on vacation or OOO.

Karen D.
Jul 2017
5.0
Yes, I recommend this pro
$99
Great, I was very pleased.

Richard M.
Jul 2017
3.0
Person on phone said that they would clean inside of refrigerator. When the people arrived they did it for an extra $20. They stayed for 3 hours and then I agreed to call back for the rest of the 6 hours I paid for but I never called back.. That's on me.

DEBORAH G.
Jun 2017
5.0
Yes, I recommend this pro
Excellent! They were truly the best workers and I have hired at least 2 others in the past.
Response from A Star Quality Cleaning Company LLC
"Thank you so much for this review!"

Tony D.
Jun 2017
5.0
Yes, I recommend this pro
Very professional

Ros J.
Jun 2017
1.0
We hired them because of an Angie's List special deal. Cleaning was fair, but they left a broken family heirloom behind with no note or explanation. When we contacted the company, they said they would send an amount in a check that would (minimally) cover some of the damages. We agreed to this; however, when we didn't receive the reimbursement that was supposed to be coming very soon, we recontacted them and have had no response, and it's been over a week. No response to our email, no check in the mail.

Carle P.
Jun 2017
5.0
Yes, I recommend this pro
$424
EXTREMELY well. I am delighted. I knew very little about what was actually needed to get the jobs done. They brought their own tools, sized up the tasks, and went right to work. in addition to the 299 for handymen work, I paid an extra 125 for debris hauling.
...
Showing 1-25 of 260

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

A Star Quality Cleaning Company LLC is currently rated 4.5 overall out of 5.

Yes, A Star Quality Cleaning Company LLC offers free project estimates.

No, A Star Quality Cleaning Company LLC does not offer eco-friendly accreditations.

No, A Star Quality Cleaning Company LLC does not offer a senior discount.

No, A Star Quality Cleaning Company LLC does not offer emergency services.

No, A Star Quality Cleaning Company LLC does not offer warranties.