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SAFE HOME SECURITY

1.0(
1
)

Home Security Systems

Reviews

1.01 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
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Showing 1-1 of 1 reviews
LORRI B.
06/2013
1.0
home security systems
  + -1 more
When we called to ask about repairing the system, the company said we would have to install a new system at full price. We decided not to do that, and requested that they stop charging us the monthly fee, since we no longer could use the service. They refused. Several times I have called to get them to stop, but they insist the contract says they can keep charging us. The monthly fee has gone up over the years, so we are now paying almost $43.00 per month for nothing. The people on the phone are rude and nasty. I've tried to stop the credit card charges, but they keep coming every month. The monitoring location has changed several times but the main (billing) office is in San Ramon, CA. They use a network of service providers.
Description of Work: The provider installed the alarm system on all the doors in 2004, shortly after I moved in. The deal was that they install the system for free, then charge you monthly for use of the system. It worked with only minor problems until June 2010 when lightning hit the pole in front of our house, and the system blew out.
Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

    Contact information

    37 N BLOSSOM ST, East Providence, RI 02914

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Home Security Systems

    FAQ

    SAFE HOME SECURITY is currently rated 1 overall out of 5.
    No, SAFE HOME SECURITY does not offer free project estimates.
    No, SAFE HOME SECURITY does not offer eco-friendly accreditations.
    No, SAFE HOME SECURITY does not offer a senior discount.
    No, SAFE HOME SECURITY does not offer emergency services.
    No, SAFE HOME SECURITY does not offer warranties.

    Contact information

    37 N BLOSSOM ST, East Providence, RI 02914