Province Mortgage Associates NMLS #2861
About us
Province Mortgage Associates is a licensed Mortgage Broker NMLS #2861 providing residential and commercial loans in Rhode Island, Massachusetts, Connecticut and New Hampshire. Most of our clients are referred to us by a friend, a colleague, or a trusted professional such as a Realtor, financial advisor, or attorney. We provide financing for home purchase, refinancing, cash-out refinancing, home improvement, construction, rehabilitiation, first-time homebuyer purchase, reverse mortgage, or commercial loan. RI Licensed Mortgage Lender and Broker | MA Licensed Broker and Lender #MC2861, as a broker we arrange, but do not make loans | CT Licensed Mortgage Correspondent Lender | Licensed by the New Hampshire Banking Department | Montana Mortgage Lender License # 2861, Montana Mortgage Broker License # 2861
Business highlights
Services we offer
203k, USDA, Veterans Administration (VA). We shop up to 20 different lenders to find our clients the best loan available. We also provide reverse mortgages, We provide residential mortgages using conventional, and commercial loans., and government insured programs, construction and rehabilitation loans, including FHA
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 33% |
"The #1 priority at Province Mortgage Associates has always been, and always will be customer service. We never want to hear that ANY client had a negative experience, so please allow us to address this particular client’s review. It’s important to note that in this specific case, the client’s primary frustration of his interest rate rising from 3.625% to 3.99% came of his own personal decisions regarding his mortgage. This client had the opportunity to lock at 3.625% upon signing disclosures early in the mortgage process. However, in an effort to gain an even better interest rate, he chose to make improvements to his credit scores in hopes of qualifying for a rate lower than 3.625%. Our client signed loan disclosures that he was FLOATING his interest rate, and our team began the process of improving his credit scores. The good news is that we did in fact help this client improve his credit scores which can take some time when you’re dealing with creditors and credit bureaus. The unfortunate news is that over the period of time that it took to increase his credit scores, interest rates nationwide rose to over 100 basis points more than what they were at the time of application. The 2nd quarter of 2013 was one of the largest interest hikes in years, and that is something that is simply not in our control. Our client was informed that rates were now higher, and at the 1st positive sign of market improvement we locked his rate at 3.99%. The client was informed and subsequently signed a new good faith estimate for the new interest rate. Knowing he was upset, our company President reached out to the client in several phone conversations sharing how we legally adhered to all mortgage regulations supported by the documentation he signed. In an effort to extent goodwill our President also approved and extended a concession so he could in fact close at 3.99%. Had this client locked at the time of application, this entire incident could have been avoided. We are saddened by this client’s negative feelings in purchasing their new home, however we feel we’ve done everything in our power to make things right. We will continue to welcome ALL feedback as our #1 priority remains and will always be customer service."
Licensing
State Contractor License Requirements
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