Province Mortgage Associates is a licensed Mortgage Broker NMLS #2861 providing residential and commercial loans in Rhode Island, Massachusetts, Connecticut and New Hampshire. Most of our clients are referred to us by a friend, a colleague, or a trusted professional such as a Realtor, financial advisor, or attorney. We provide financing for home purchase, refinancing, cash-out refinancing, home improvement, construction, rehabilitiation, first-time homebuyer purchase, reverse mortgage, or commercial loan. RI Licensed Mortgage Lender and Broker | MA Licensed Broker and Lender #MC2861, as a broker we arrange, but do not make loans | CT Licensed Mortgage Correspondent Lender | Licensed by the New Hampshire Banking Department |
Montana Mortgage Lender License # 2861, Montana Mortgage Broker License # 2861
Business highlights
20 years of trusted experience
Services we offer
We provide residential mortgages using conventional, and government insured programs, including FHA, 203k, USDA, Veterans Administration (VA). We shop up to 20 different lenders to find our clients the best loan available. We also provide reverse mortgages, construction and rehabilitation loans, and commercial loans.
Services we don't offer
We do not provide NH Housing, Mass Housing, or CHFA loan programs.
If you think the home buying process is confusing and overwhelming, Province Mortgage Associates will make it a night mare. I picked PMA because my realtor recommended to me. The process started OK. With a credit score of about 691, I got an interest rate of 3.625%. They helped me to clean improve my credit score to 779 by disputing a bill collection; however I was told that the interest rate would stay the same. Two weeks before closing, I asked the Mortgage Advisor if there was going to be any delays on the closing. He there were not going to be any delays. Based on that, I planned on moving a day after closing. So, I made a reservation for a moving truck, start/stop the services on my new and old location, found people to help me moving, found another person to occupy my apartment, etc. Two days prior closing, the Loan Processor sent me a new GFE for 3.99% with a still a higher loan amount. In that e-mail, she asked me to sign, date and fax/email the Truth-In-Lending Disclosure back to them. I called the Mortgage Advisor several times to clarify the increase of interest rate, but there were no response. So, I ended up e-mailing and calling the president of the Broker Company, in order to find out what happened. Mainly I stated they should take full responsibility for their actions and respect the 3.625% they provided previously. He didn?t agree and they were not going to take responsibility for the chances. This chance in interest rate cost me an additional $85 dollars a month and one of the most stressful, disappointed and frustrating times of my life. Long story short, I would not recommend Province Mortgage Associates at all.
Description of Work: Process my mortgage loan
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,500
Response from Province Mortgage Associates NMLS #2861
The #1 priority at Province Mortgage Associates has always been, and always will be customer service. We never want to hear that ANY client had a negative experience, so please allow us to address this particular client’s review. It’s important to note that in this specific case, the client’s primary frustration of his interest rate rising from 3.625% to 3.99% came of his own personal decisions regarding his mortgage. This client had the opportunity to lock at 3.625% upon signing disclosures early in the mortgage process. However, in an effort to gain an even better interest rate, he chose to make improvements to his credit scores in hopes of qualifying for a rate lower than 3.625%. Our client signed loan disclosures that he was FLOATING his interest rate, and our team began the process of improving his credit scores. The good news is that we did in fact help this client improve his credit scores which can take some time when you’re dealing with creditors and credit bureaus. The unfortunate news is that over the period of time that it took to increase his credit scores, interest rates nationwide rose to over 100 basis points more than what they were at the time of application. The 2nd quarter of 2013 was one of the largest interest hikes in years, and that is something that is simply not in our control. Our client was informed that rates were now higher, and at the 1st positive sign of market improvement we locked his rate at 3.99%. The client was informed and subsequently signed a new good faith estimate for the new interest rate. Knowing he was upset, our company President reached out to the client in several phone conversations sharing how we legally adhered to all mortgage regulations supported by the documentation he signed. In an effort to extent goodwill our President also approved and extended a concession so he could in fact close at 3.99%. Had this client locked at the time of application, this entire incident could have been avoided. We are saddened by this client’s negative feelings in purchasing their new home, however we feel we’ve done everything in our power to make things right. We will continue to welcome ALL feedback as our #1 priority remains and will always be customer service.
David H.
06/2009
5.0
mortgage broker
+ -1 more
Rhonda Delsignore at Province was able to secure a VA loan for me. She was extremely helpful, patient, thorough, and prompt. I purchased a short sale home and the whole process was very long and frustrating, but Rhonda was excellent to work with and none of the delays or difficulty had anything to do with her or Province.
Description of Work: Securing a VA loan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim K.
04/2009
5.0
mortgage broker
+ -1 more
Dan was excellent in putting together our mortgage, we bought a forclosure and used a 203K construction loan. We not only we able to buy a house for way undermarket value on the East Side of Providence; we also were able to be refered to an excellent contractor. We closed on time and underbudget, We coudn't be happier with Dan Hartman.
Description of Work: Mortgages, 203K Construction Loans, He is very good with Forclosures, 203K construction loans, works with less than perfect credit, and is very good industry knowledge.
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Service Categories
Mortgage Companies
FAQ
Province Mortgage Associates NMLS #2861 is currently rated 3.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Province Mortgage Associates NMLS #2861 accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Province Mortgage Associates NMLS #2861 offers free project estimates.
No, Province Mortgage Associates NMLS #2861 does not offer eco-friendly accreditations.
No, Province Mortgage Associates NMLS #2861 does not offer a senior discount.
No, Province Mortgage Associates NMLS #2861 does not offer emergency services.
Yes, Province Mortgage Associates NMLS #2861 offers warranties.
Province Mortgage Associates NMLS #2861 offers the following services: We provide residential mortgages using conventional, and government insured programs, including FHA, 203k, USDA, Veterans Administration (VA). We shop up to 20 different lenders to find our clients the best loan available. We also provide reverse mortgages, construction and rehabilitation loans, and commercial loans.
We do not provide NH Housing, Mass Housing, or CHFA loan programs.