PREFERRED REMODELING & DESIGN

"Thanks!! Glad to be of service."

"OUR PERFORMANCE ON THIS MEMBER’S JOB WAS NOTHING SHORT OF PROFESSIONAL. I REVIEWED EVERY LAST DETAIL AND ATTENDED ALL OF HER NEEDS. IT’S WORTH MENTIONING THAT DURING MY FIRST MEETING WITH THIS MEMBER, SHE WENT INTO GREAT DETAIL OF HOW “ALL OF HER PREVIOUS CONTRACTORS HAD BEEN NOTHING BUT TROUBLE.” MATTER OF FACT, MOST OF OUR MEETING WAS SPENT OF HER TELLING ME THE PROBLEMS SHE HAD ENDURED IN THE HANDS OF UNSCRUPULOUS CONTRACTORS. ONE OF THE "PROBLEMS” SHE TOLD ME OF WERE, "HE TOOK MY MONEY, DID A LOUSY JOB AND NEVER FINISHED" I SHOULD HAVE TAKEN THE HINT AND WALKED AWAY FROM THE JOB – NO ONE HAS THIS MUCH BAD LUCK. INSTEAD, I FELT BADLY FOR HER AND DECIDED I WOULD DO MY BEST TO RESTORE HER FAITH IN TRADESMEN. NEVER HAPPENED. OVER THE COURSE OF THIS PROJECT, THE MEMBER OFTENTIMES DISPLAYED IRRATIONAL AND DISTURBING BEHAVIORS TOWARDS ME AND MY WORKERS. EVEN HER HUSBAND WARNED ME OF THIS AND SAID TO “JUST IGNORE HER – SHE’S HARMLESS.” BUT SEVERAL MONTHS AFTER THE JOB WAS COMPLETED, THIS MEMBER FILED A COMPLAINT AGAINST ME ALLEGING ISSUES CONCERNING MATERIALS AND WORKMANSHIP. IT WAS IMMEDIATELY RULED UNFOUNDED AND DISMISSED. STRANGELY, A FEW MONTHS AGO, THIS SAME MEMBER CALLED ME, REQUESTING ME TO DO OTHER WORK FOR HER AND ACTING AS IF OUR PREVIOUS DISCOURSE NEVER TOOK PLACE! CLEARLY, THE MEMBER KNEW THE TROUBLE SHE TRIED TO CAUSE ME, BUT WANTED ME BACK NONETHELESS. YOU DECIDE."