Well intended, but marginal work by subs. Terrible follow up. Nice guy. Needs work on customer service skills.
Description of Work: Remodel
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
LAURA M.
04/2013
5.0
roofing, home builders, remodeling
+ 1 more
He stripped and replaced half the roof (there was more damage than we'd initially realized), cleaned up every bit of the debris, and repaired all of the screens on the porch. The work was done in a day and a half--exactly as he said it would be. The estimate was the exact price of the work. We are very pleased with the results and would highly recommend him to anyone who needs similar work done. He was pleasant to work with, patient with my insurance company, and completed everything very efficiently.
Description of Work: Winter storms ripped shingles off my roof, actually leaving a hole, and tore my porch screens to shreds. Mr. Lavallee happened to notice the hole in my roof--which I hadn't because it was three stories up--and stopped by to let us know. He offered to cover it that afternoon so that there would be no further damage. He agreed to do it for $100.00 (which my insurance adjuster later said was a fair price) but said that if we hired him to do the work, he'd waive the fee. I asked around and heard that he was good, so my husband and I hired him. He worked with my insurance adjuster on the price--because I couldn't afford much beyond my deductible.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,162
Response from W Lavallee Construction & Design
(deleted member name), I humbly appreciate your referral. I truly enjoy making sure all my customers are 100% satisfied. I recall driving by and noticing the gaping hole in your roof. I knew that we were expecting some rain...so I thought to my self how inconsiderable it would be on my behalf not to mention the disadvantages of your roofs condition. I'm always busy with work & I had plenty of jobs lined up , therefore making money was not the the factor initiative... I am a Firm believer of " passing on good deeds", it helps me sleep better at night. And with that said, I'm am very content .....words can not express how pleased I am to have had the opportunity in doing buisness with you. ( Another satisfied customer always makes my day! ) Sincerely , Mr. William Lavallee
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Service Categories
General Remodeling,
Homebuilders,
Roofing,
Decorative Concrete,
Pavers and Hardscaping,
Interior Painting,
Exterior Painting,
Kitchen and Bath Remodeling,
Stone and Gravel,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Countertops and Backsplashes
FAQ
W Lavallee Construction & Design is currently rated 4 overall out of 5.
Monday: 7:00 AM - 8:00 PM
Saturday: 8:00 AM - 6:00 PM
W Lavallee Construction & Design accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, W Lavallee Construction & Design offers free project estimates.
No, W Lavallee Construction & Design does not offer eco-friendly accreditations.
No, W Lavallee Construction & Design does not offer a senior discount.
Yes, W Lavallee Construction & Design offers emergency services.
Yes, W Lavallee Construction & Design offers warranties.
W Lavallee Construction & Design offers the following services: Construction, remodeling & design kitchen, bathroom, flooring, hardwood, tiles, stone, hard scapes, roofing & counter tops & siding.