Lawton Moving and Storage
About us
Lawton Moving & Storage, a 3rd generation family owned moving company, has been providing moving and storage for families and businesses for over 65 years and we are proud to say we have great customer satisfaction. Our Mission is to provide the best local, long distance, and worldwide moving services possible. We offer the finest moving services to every customer from the time you call us to the completion of your move. We are dedicated to providing complete customer satisfaction.We are professionals at household moves, short notice moves, piano moves, corporate moves, rigging and crane services. We store household goods and office furniture. We are a certified mover for Steinway Pianos. Our hourly rate is amongst the most competitive in the area. For the most accurate rate, please contact one of our moving experts or fill out our free online quote.
Business highlights
80 years of experience
Services we offer
Moving, packing, piano moving, rigging & crane., storage
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.910 Reviews
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Showing 1-10 of 10 reviews
Donna H.
Oct 2022
In Aug 2022, these movers loaded my belongings and put them in their storage facility. When I received my things, I was, and still am extremely angry. Broken items (too many to list), a box of Jordan sneakers just disappeared, a box of cherished snow globes was crushed and 7 globes were smashed in the box ( the box was delivered saturated with water) and a sacred, granite altar was missing. My antique rocking horse was broken ( they gave me a whopping 75$) for it. Beware...if you don't let them pack your box or pay for their expensive insurance, you get nothing toward your broken items! I was told that I didn't pack the boxes right and that's why they aren't responsible. They moved 3 TV's "as a courtesy" and TWO were broken with spiderweb cracks. Those boxes were either thrown when arriving at storage or thrown on the truck for delivery. Every box was labeled. They knew what was in boxes and glassware was FRAGILE. Never, ever again with these people. NEVER. And I stupidly gave each of the movers a $40.00 tip. (A check made out to CASH) I'm still infuriated. USE THEM AT YOUR OWN RISK!
Response from Lawton Moving and Storage
"[Member Name Removed], I am sorry about your experience. We moved you into our storage facility on 8/14/21 not 8/14/22 and we moved you to your new address on 12/23/21. You are posting a bad review 10 months after your move? Missing Jordan sneaker 10 months after your move? At the beginning of any move the customers are advised that we are not responsible for boxes that are packed by owners. Unfortunately we have to idea how the owners packed their boxes. You had a total of 56 boxes and after each box was listed on your inventories they were followed by a condition of pbo (packed by owner). Unfortunately the broken items that are too many to list were all marked on your inventories. After each item was listed they were followed by a condition of scratched, broken, worn, cracked, chipped, marred, gouged, dented, etc. As far as the rocking horse it was listed as badly worn and chipped. As the bottom of each inventory page it says: “I acknowledge that the condition is as noted on the inventory and I have received a copy of this inventory”. Each inventory page was signed by you. You also singed the release form stating that we are not responsible for the following: Boxes that are PBO, Particle board items, pictures, marble (this would be the granite alter), glass, TV’[Member Information Removed] (the TV’[Member Information Removed] you claimed we broke.) As far as liability you chose the liability of 60 cents per pound per article that is free of charge. The rocking horse weighs no more than 10 pounds. The liability on the rock horse should have been $6 and we went over and above because we value our customers. Thank you, William"
Manny F.
Jul 2017
I have moved more times in my life than I care to remember. After a few bad experiences with other movers I tried these guys on advice from a friend. Best moving company ever! They were quick, professional and honest. Lawton Moving showed up and it was like the Harvard soccer team was moving me. The "crew chief" introduced himself and the others and then they literally were running in and out of the house with 2-3 boxes each. Good cross training I guess.... I've used these guys 2 times and had a great experience every time.
Response from Lawton Moving and Storage
"[Member Name Removed], Thank you for your review. Our movers always try to provide the best quality work for our customers and I am glad they were able to do that for you. We look forward to moving you again in the future. Bill"
Claudia S.
Jun 2017
Excellent, couldn't have asked for better.
Response from Lawton Moving and Storage
"[Member Name Removed], Thank you very much for this great review. Our goal is always to provide a smooth and stress-free experience for our customers. Thank you for taking the time to share your moving experience. We look forward to meeting any of your moving services in the future. Thanks, Bill"
Joy M.
May 2015
What do you do when you have heavy, expensive machinery and equipment arriving and the only way to get it into the building is through a 2nd story window.? Hiring a rigging company is overkill, yet the job is beyond the scope of regular movers.
As a Project Manger this is the kind of dilemma I often face and finding the right people for the job is not easy. But lucky us, we found Lawton Movers. Chris and his gang showed up on time and fully prepared for the job - metal ramps and all. Once I started to see them in action (working with our lead guy) I knew I could relax.
Everyone was courteous and professional and were confident in how to handle the job. They even stayed to help us place the equipment on it's stand and screw in the bolts. No need to hire another crew for that. When we discussed the job originally, Chris said we would need 6 crew and I agreed. But then he showed up with 8, just to be on the safe side - no extra cost either.
Yes, it cost some bucks and they had a three-hour minimum, but given the value of this equipment, this was not the time to go on the cheap and it was worth every penny. Knowing I can rely upon them in the future is a huge de-stressor. Thank you Lawton Movers, you guys are terrific!
As a Project Manger this is the kind of dilemma I often face and finding the right people for the job is not easy. But lucky us, we found Lawton Movers. Chris and his gang showed up on time and fully prepared for the job - metal ramps and all. Once I started to see them in action (working with our lead guy) I knew I could relax.
Everyone was courteous and professional and were confident in how to handle the job. They even stayed to help us place the equipment on it's stand and screw in the bolts. No need to hire another crew for that. When we discussed the job originally, Chris said we would need 6 crew and I agreed. But then he showed up with 8, just to be on the safe side - no extra cost either.
Yes, it cost some bucks and they had a three-hour minimum, but given the value of this equipment, this was not the time to go on the cheap and it was worth every penny. Knowing I can rely upon them in the future is a huge de-stressor. Thank you Lawton Movers, you guys are terrific!
Response from Lawton Moving and Storage
"[member name removed], Thank you for a great review. Chris"
Andrea J.
Aug 2014
My primary complaint is the amount of time it took the two movers to pack and unload a very few pieces of furniture and miscellaneous boxes. They disappeared for long periods of time. Since the cost was based on number of hours, they went well over what I had anticipated and what the company had suggested it would take. I would not use this company again. At the time I contacted with them their rating was higher. I apologize to other users for not submitting this review sooner.
Response from Lawton Moving and Storage
"[member name removed], Sorry we did not meet your expectations. Please keep in mind that you only paid for the time that was used. When the crew took a break you were not charged .There are a lot of factors that need to be taken into account when moving . They moved into two different locations which will take the job longed to complete. Also take into account how far each of the apartments were to the entrance. If there was an elevator that needed to be used, did we have exclusive use of the elevators or did we have to share it with the residents. That will also take the job longer to complete. The numbers of hour that we quoted you over the phone was an estimated time only. Unfortunately we cannot take into account all of the factor for each job. Thank you, William William ."
Jonathan N.
Jan 2014
There was enough damage to my belongings that I would not feel comfortable recommending their services to someone else.
Pros:
1) Setting up the appointment went quickly and smoothly.
2) Company had good direct communication.
3) Offered advice on how to orchestrate moving alongside multiple house closings.
Cons:
1) Multiple pieces were damaged.
2) Damaged hardwood floor (5" gouge) because they refused to use a hand truck (actually they laughed at my hand truck suggestion right before they gouged my hardwoods). Then they were very proud to show me how well they masked the gouge with a portable repair kit. The gouge was no longer raw wood after the repair but there was still a deep cut in the floor.
3) Sold me on damage insurance during initial contract signing. After damaging my floor and furniture, the foreman told me the insurance Lawton sold wouldn't cover the damage. He further explained, the insurance does not apply to tight spaces and all my damage unfortunately took place in a tight space. The insurance felt like a scam at that point.
4) Boxes that were clearly labeled did not go to their intended rooms. For example, boxes that were marked "KITCHEN" in large bold contrasting marker were carried to the living room and some to the basement.
Pros:
1) Setting up the appointment went quickly and smoothly.
2) Company had good direct communication.
3) Offered advice on how to orchestrate moving alongside multiple house closings.
Cons:
1) Multiple pieces were damaged.
- Maple dresser scraped along front
- - Front corner of armoire crushed
- Metal workbench warped
- Kitchen table incorrectly disassembled and not correctly reassembled resulting in a wobbly table that required repair
- Washer damaged
- 2 boxed glass vases broken
2) Damaged hardwood floor (5" gouge) because they refused to use a hand truck (actually they laughed at my hand truck suggestion right before they gouged my hardwoods). Then they were very proud to show me how well they masked the gouge with a portable repair kit. The gouge was no longer raw wood after the repair but there was still a deep cut in the floor.
3) Sold me on damage insurance during initial contract signing. After damaging my floor and furniture, the foreman told me the insurance Lawton sold wouldn't cover the damage. He further explained, the insurance does not apply to tight spaces and all my damage unfortunately took place in a tight space. The insurance felt like a scam at that point.
4) Boxes that were clearly labeled did not go to their intended rooms. For example, boxes that were marked "KITCHEN" in large bold contrasting marker were carried to the living room and some to the basement.
Doris M.
May 2013
I was very satisfied with the move.
Response from Lawton Moving and Storage
"Thank you for the good review."
Miriam C.
Jun 2012
There were a few things that they left behind even though I told them to bring the things. They were supposed to be expert piano movers but they had a very hard time moving my grand piano. They even had to come back a different day to get the piano because they forgot a tool to take it apart. Everything arrived fine, but the move wasn’t as smooth as it could have been.
Response from Lawton Moving and Storage
"Member, Thank you for the good review. William Lawton"
Andrew H.
May 2012
Lawton was very punctual and very professional. After an initial burst of effort to move our boxes and furniture, the energy of the 5 man team quickly fizzled out on a warm but not hot day, meaning that a 2/3 of a day job meandered into a full day job. While we expected that a number of the cheaper pieces of furniture would potentially be damaged by the move, on later inspection, there were few if any pieces of furniture that did not escape at least a surface scratch.
Response from Lawton Moving and Storage
"Member, Thank you for the good review. William Lawton"
Robert S.
Dec 2011
They were good. Their price and responsiveness were very good. Their quality of service, punctuality and professionalism were all excellent.
Response from Lawton Moving and Storage
"Member, Thank you for the good review. William Lawton"
Licensing
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FAQ
Lawton Moving and Storage is currently rated 3.9 overall out of 5.
Lawton Moving and Storage accepts the following forms of payment: CreditCard
Yes, Lawton Moving and Storage offers free project estimates.
No, Lawton Moving and Storage does not offer eco-friendly accreditations.
No, Lawton Moving and Storage does not offer a senior discount.
No, Lawton Moving and Storage does not offer emergency services.
No, Lawton Moving and Storage does not offer warranties.