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Clean Care of New England

Founded 1990 • With Angi since July 2010

2.3

(7) Verified Reviews

Description

Full service disaster restoration firm handling losses from fir, water, soot, wind, storm, or mold damage from the emergency service stage through the construction phase. We have our own mitigation crews and drying equipment as well as our own storage, ultrasonic content cleaning, electronic cleaning and laundry centers....

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Verified Reviews

A few reviews for this pro…

5.0

04/16/2016

The entire process was done very professionally.  A section of the wall had to be removed and the water in the attic, remaining walls and ceiling had to be dried to prevent any mold issues.  I was very stressed by the damage and I must say that the team was very courteous and kind.  They  told us that the room and  attic would dry and soon be repaired.   The fans did run for several days and durin...

DESCRIPTION OF WORK
Roof was damaged causing water to enter my home during heavy rain/wind storm.  A section of the attic and bedroom sustained water damage.  After contacting my insurance company  and roofer, we called Clean Care of New England.  This happened on a Saturday and Clean Care promptly returned my call and were at my home within an hour.   They assessed the damage and quickly set up fans and heaters to control the problem.

CATEGORY remodeling,roofing,water damage restoration,mold removal

1.0

01/10/2015

I had a very, very poor experience with them and would highly advise against using this company.

DESCRIPTION OF WORK
They cleaned my house after some smoke damage and picked up my oriental rugs for cleaning.

CATEGORY water damage restoration

1.0

07/29/2014

They took house rugs and and all clothing taken to be cleaned. They cleaned the walls for soot as well. They also brought air purifiers to help clean the air. About three people came out for the job and a fourth was there to get the clothing cleaned. They damaged furniture while cleaning. They were also non-responsive to calls, emails, etc. They did not meet any dates that they said they would. I ...

DESCRIPTION OF WORK
They did cleanup services after a house fire.

CATEGORY dry cleaning,house cleaning

1.0

05/05/2014

They are the parent company and the contracting end of it is CNC. Clean Care of New England as a cleaning and storage outfit is somebody we used and they were fine. I had no problems with them. When we got to the contracting part of it, they brought in a general manger from out of state who is lame. He gave us all kinds of misinformation, he failed to keep commitments such as being here when he sa...

DESCRIPTION OF WORK
We used Clean Care of New England for general remodeling services last June.

CATEGORY remodeling

1.0

01/28/2014

Their sales rep showed up a few minutes after the fire trucks did when I had an electric fire that destroyed part of my house.  He promised, "you don't have to do anything, we'll take care of everything, just smile."  He claimed they would take care of demolition, smoke removal, water removal and cleaning all my belongings, along with coordinating with insurance adjusters.  Although I signed a con...

DESCRIPTION OF WORK
Supposed to clean up my house after a big fire.  Stuck some useless, equipment in the house for a few days, then disappeared and didn't do anything for two weeks.  Didn't return calls.  I fired them,  Don't know yet what they'll charge for their "work." 

CATEGORY remodeling

SERVICE PROVIDER RESPONSE

Clean Care responded to this fire immediately after the loss occurred and afforded emergency services. Clean Care staff immediately within 1 hr secured the property by executing a board up and then due to freezing temperatures, has the home winterized by a licensed plumber. This work included removing the water meter from the wall and draining it, so it would not freeze, as it is the insured's res...

Services Offered

Fire, water, soot, mold, sewer and storm clean up and drying, asbestos Abatement, electronic cleaning, laundry and soft goods drycleaning, storage, emergency electrical, plumbing and temporary heat, commercial water extraction and drying trailers.

Services Not Offered

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General Information
Free Estimates
No
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
No
Emergency Service
Yes
Warranties
Yes