Knoechel Heating Co

I ended up not selecting Knoechel for the work, but it was a tough decision. Jeremy was a great representative and gave me a good quote. He was very patient with the many questions I had. It was a tough decision and I can definitely recommend them.

Great price, knowledgeable, I would absolutely have Knoechel service and install my system again

Jason came out and was very knowledgeable. He helped us choose the correct equipment, provided pros/cons and details on each option. We had multiple quotes and Knoechel was the cheapest. Cheap did not mean poor quality, we got a great name brand unit installed with a very long warranty. Knoechel has a 1 month follow up visit to ensure all is going well. I thought to myself why do this if the system was installed correctly the first time, well they further optimized our heating, I immediately notice a difference, be sure to have the follow up 1 month later. I would hire again

Hired to install furnace. Got upgraded furnace to blow more air into colder areas of house. No difference was felt despite the cost. Called after 3 years for service for strange tar material dripping off pipe. Faulty installation. Said it wasn’t covered and would have to pay to repair. It was an error on their end and they wouldn’t honor that. Going elsewhere to find competency.

Professional and prompt service at a reasonable cost. Would recommend and in fact I look took advantage of their offer for a spring A/C system check in the spring.

Fan belt broke right before scheduled appointment for routine maintenance. Repairman was able to get it working quickly and for a reasonable price.

I use them every year and they are always good.

Twice per year receive regular maintenance on air conditioner and heat pump. They installed a new Lennox system two years ago and worked diligently all day. They did not leave until everything was completed, including a new smart thermostat, in which the technician set up and explained how the system worked. All the technicians are friendly at the time of arrival until they leave. Glad they automatically place booties on their boots before entering our home.

I woke up to find the blower on our furnace was no longer working. The house was very cold and dropping. They were able to fit me in within a few hours, diagnosed the problem quickly, and let me know when they'd be back with the part. The entire thing was fixed within the same day (actually by early afternoon). I apologize for not remember the technicians' names, but they were both friendly and direct with what needed done and the costs of services. I will use them in the future for HVAC issues that pop up.

Knoechel Heating Co. is wonderful. To begin with, Jason, the owner, came out to give me an estimate. He patiently answered every question. He quoted me on three different price points and explained the differences in the equipment at each price point. I had several other companies come out to give me estimates, too. Not only did Jason have a great price but he was the most professional. Lennox is one of the top brands for HVAC systems and their reputation for quality and warranty is well known. The Knoechel crew arrived promptly at the appointed time and I was introduced to each member. The crew was skilled, organized, knowledgeable, professional, quiet, courteous, and efficient. I had a large tool chest in the mechanical room. The crew worked well together and appeared they instinctively knew when another crew member needed a helping hand. I never saw a crew member standing around or wasting time. I was told how long the job would take to complete and it was done on time. They completely cleaned up everything, both inside and outside. The system is working perfectly, is very quiet and is much more efficient than my old system. I would definitely recommend Knoechel Heating Co. to anyone, with the confidence of knowing their installation, service and equipment would be as stellar as mine.

Our A/C failed, and after many dealings with a repair service, we decided not to spend money fixing our 20+ yr old unit. We called Knoechel for an estimate to replace the A/C and go ahead with a furnace replacement as well. Jason came the same day to give us an estimate. This was the hottest week of the year so far, and they managed to get us scheduled two days later for our installs. The installation crew was phenomenal. They were pleasant, polite, knowledgeable, and they did a very professional job with the install. They also were very tidy with their cleanup before they left. I am really, really pleased with this company and its employees.

In general from my experience in talking to others they are a reliable company.

I spent about $7400. After numerous attempts of repairing my existing units I'm not sure if the unit replacement was more cost effective.

Great, the workers were professional, courteous, and respectful.

They're the ones who put it in originally when we built the house, we continue to use them. They come twice a year, we have a contract with them. They have already contacted us to come and do the winter service. It costs $225 a year, so it's about $100 a visit. We've been using them for 38 years, that's about it, since 1978.

I researched the Lennox Ultimate Comfort System with plans to have it installed in a few years. When hot weather arrived, and our 18-year-old air conditioner failed, it was time to install the Ultimate Comfort System. Several installers were contacted for bids and Knoechel won the job because of their price along with their excellent reputation. Jason came to estimate the job about two hours after I called. He walked down the house, discussed the benefits of the new system and e-mailed the price about three hours later (5 Stars each for Responsive and Helpful). The system was installed several days later and the installation crew was excellent. They arrived on time and were very familiar with the installation since they have installed the system many times before. They worked all day to install the equipment and kept us informed of their progress. At one point, Jim told us they were about to begin brazing as it had the potential to set off the smoke detectors. It didn’t, but it was good to know that if an alarm did go off, we understood why in advance (5 Stars each for Product Knowledge, Installation and Communication). The whole Knoechel team was friendly and professional (5 Stars each for Friendly and Professional). They all knew the equipment, promptly and professionally installed it and provided service that left us as fully satisfied customers.

Woke up to a cold house and no heat. Called at 7:30, expecting to get an answering machine; however, the office was open. I explained the problem. The heating company has cleaned the furnace so they had all the details on hand. The tech said he had to get the part in Pittsburgh and would come directly. He was there by 9:30. By 9:45 he was done. Excellent work. Thank you Ryan

Inspection of air conditioner found that the refrigeration was down and needed to be recharged. The tech also checked the air cleaner on the furnace and suggested it be replaced which I agreed with. Any of their techs that have been to our house for yearly inspections and maintenance have been personable, professional and very knowledgeable. This last visit they completed their work in a few minutes over one hour.

We obtained three estimates for a new furnace and air conditioner. Mr. Knoechel was in the middle as far as price, but his gentle and friendly manner installed such a sense of trust that we went with him. They did all the work in one day, and almost 12 hour day for them. They asked us if we minded if they worked into the evening and we didn't. They worked hard all day and only took a short break for lunch. Marty, Hunter, and Chris were all very polite, courteous, and informative. They answered any and all questions we had and were even courteous working around our pets. Mr. Knoechel also called personally the next day and made sure everything went ok and did we have any questions. After the work was done my husband realized that some of the PVC pipe was a little in the line of traffic for him to go into our food storage unit in the basement. He discussed this with Ryan who came out a few months after the work to do a quality check. It took a few tries to find a day both Marty and we were free but he came back, cut, and raised the pipe up so that my husband can easily walk under it. I highly recommend this company as one that is honest, trustworthy, and devoted to high quality work and customer service.

Last December I contacted Knoechel Heating Company to perform an annual maintenance check-up on my furnace. Their technician came as scheduled and completed the check-up. At that time I signed up to have my AC unit checked in the spring. The AC unit check-up was just completed and I am extremely satisfied with Knoechel's service. Both of their technicians were prompt, courteous, knowledgeable and polite. I will certainly be using them in the future for my HVAC needs.

Ryan, the service man, was punctual, polite. Reported all A/C services in an efficient mannter and explained all costs up front.

Not so well. We are still waiting for the estimate. Called after a week and said that he didn't get to it yet and will email it to me. Still waiting another week. I am truly upset that we didnt hear back faster. I understand it's hotter out now and they are busy. But atleast follow up and tell me.

Everything went well. Tech was on time and explained everything he did based on how much detail was requested. I was encouraged to contact the company if I had any questions.

Employees appeared on time and worked with efficiency and courtesy to replace our furnace and air conditioner.

Jason on time performed job as a professional should. would use service again if cleaner.