Our goal is to give you the ABSOLUTE BEST experience with the ABSOLUTE BEST cost. We will handle your belongings with the same care as if we were handling our own belongings. Award winning.
Packing, loading & unloading trucks.
Yes
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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77% | ||
7% | ||
3% | ||
3% | ||
11% |
"You called while I was on another line taking a payment. I asked you to hold for a minute. You said no and got very rude. Sorry you feel that way. We wish you good luck in your move though."
"I'm sorry you feel this way. I don't agree with your evaluation of our company, especially in you saying that we are a budget company. We take pride in our work, and as evidenced by all the reviews on here, we do just that. Your move was 4 months ago and this is the first I'm hearing of you being dissatisfied. But, thank you for your feedback. And thank you for your business."
Piccolo's Friendly Movers returned my initial call promptly. They asked me a number of questions regarding the moving job for which I wanted an estimate. They gave me a "ballpark" estimate and asked when I needed to be moved. It turned out that the date fit well with their schedule and they asked me if I was interested in a more specific estimate. Based on the ballpark estimate, I was interested in pursuing. They promised to call the next morning to get more specific information to complete the estimate. As promised, the next morning they called and had me walk through a detailed tour of our home and what needed to be moved - room by room. For some rooms, they asked about specific items that many people have but I may have forgotten about. That was very helpful. They also asked about certain items that might be heavier than normal. Once we completed that, they gave me an estimate in the form of a range of $1,210 to $1,295. They then sent me an email detailing what we had discussed and asked me to review the list and confirm it, which I did. I ended up adding a few things that I somehow forgot earlier. But, they didn't change the estimate. They confirmed the date of the move and indicated that they start their day at 7:00 AM and would be travelling from their location to our home. We were up bright and early the morning of the move. They called shortly after 7:00 AM to let us know that they were on their way and they told us the names of the crew that would be doing our move. There were four men with two very large trucks. They estimated their arrival as 7:30 AM and they were spot on. The crew leader came to the door and introduced himself then he introduced his crew members. Then the crew leader toured the home with me reviewing the list of things to move from the email that we exchanged. They disassembled any furniture items that needed to be take apart to move. They allowed us to leave all our stuff in our drawers. They wrapped the furniture in moving blankets which they then sealed with a plastic wrap. This was an excellent touch because it protected both the finish of the furniture as well as the paint and the walls. It was really hot and humid that day and they were all sweating profusely. But they hustled and in about 3 hours they had everything on the truck. While they were loading the truck, we were loading our car with the things we wanted to hand-carry. Once they were loaded up, we left the house. They told us that they would stop for a short break along the way to get something to eat and drink - we went on ahead to the townhouse. Within 30 minutes of our arrival at the townhouse, they were pulling up. We gave them a brief tour of the townhouse and gave them a general sense of where we wanted them to put the furniture items. We had labeled all of our boxes with their destination so we explained to them where those destination names were actually located in the townhouse. The crew leader called his boss for a final determination of the cost (within the estimate range that they initially gave me). It came out to be the lowest end of the estimate plus they charge for the amount of plastic wrap that they use. In this case, it came to $15. So, the total came to $1,225. While we were settling the fee, the rest of the crew started moving our stuff into the townhouse. My wife and I were on hand to direct them regarding placement of the furniture in the rooms. They put things exactly where we wanted them and were willing to move things to new locations when we decided to change our mind on where things should go. The put together the various items of furniture that they previously disassembled, perfectly. They were very careful in moving things so that they didn't damage the walls in the townhouse (or the items being moved). They were done in a few hours. The crew leader asked us if we wanted anything moved around within the house and if we were satisfied with the move. We were pleased with everything and, as of this date, we have not found any damage to what was moved. Before they left, I tipped each member of the crew for a job well done! We are totally pleased with the move and plan to hire Piccolo's Friendly Movers to do our final move to our new home once it is built this Fall. I highly recommend them.
"I always respond to voice mails. You are welcome to call again or send me an email through angies list. They are always answered within a day. Thank you."
"I never received an email from you. As Angie's List can confirm, if I ever receive an email, I respond within 24 hours. I also haven't received any voice mails from you. You may have the wrong number, but it is 717-318-4418. You are welcome to try again."
"Who pressured you to give a tip? And how were you pressured?"
We had a job scheduled by another mover to move our 4 bedroom house out of storage and into our new home. The other mover was a ?no call, no show? on the appointed date and we were at a loss of what to do. We called Piccolo?s Friendly Movers and I left a message explaining the situation. The owner, Jeff, called me back the same evening after 8:00 pm. He said he could work us in between some other jobs and move us over the course of three consecutive afternoons. I asked how long it would be before we could get in the queue and he said ?how about tomorrow?!! We were ecstatic! He sent a crew of 2 the first day and 3 the next two days and they were awesome! They were great guys ? lots of fun and easy to get along with. They handled our goods with kid gloves and took extra care because we had just had our hardwood floors redone. They helped us put felt stickies on the bottom of all the furniture as we brought it in, laid down protective blankets and didn?t leave a mark. Jeff called every day to see how things were going and to ask if the crew was working to our satisfaction. We could not have been happier with Piccolo?s and could not have had a better experience ? they were awesome! If you need a mover, these are the guys to call ? reasonable rates, ultra-careful, responsive and just a great experience. A+++++
"Thank you for the kind words. I'm glad we were able to help you. Good luck in your new home."
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Sunday: | 9:00 AM - 7:00 PM |
Monday: | 7:00 AM - 8:00 PM |
Tuesday: | 7:00 AM - 8:00 PM |
Wednesday: | 7:00 AM - 8:00 PM |
Thursday: | 7:00 AM - 8:00 PM |
Friday: | 7:00 AM - 8:00 PM |
Saturday: | 9:00 AM - 7:00 PM |