John Kauffman Carpentry

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We ordered replacement cabinets through Just Cabinets. The day they arrived (Friday before Memorial Day) John and his on site supervisor arrived and methodically opened and inspected every item to see if there was any damage requiring replacement - a 10 - 12 day process. They found one item requiring replacement and I ordered it immediately. On 5/31- the agreed upon start date - John and two of his guys arrived. By noon, EVERYTHING had been removed from the kitchen.They made every reasonable effort to control dust and debris. The next week was spent, repairing existing walls and ceiling, rewiring the kitchen for greatly enhanced lighting, modifying our baseboard hot water heating and related work. One major repair involved the closing of an opening in the kitchen wall for a no longer used AC unit. At total of ten recessed and quot;canand quot; fixtures were installed into the ceiling along with LED/CFL specified dimmer switches. The crew's suggestions for location and wiring were always spot on. The walls and ceiling were painted with two coats of paint (we specified the color); new woodwork was installed around doors and windows and also painted.

The new cabinets were installed and doors and drawers were adjusted. We subcontracted for a vinyl floor to be installed and John coordinated that event. At the same time, the sub-contractor we chose for the counter top came in and made a template for the three new counter tops..The remainder of the work flowed very smoothly. The final major work involved installing tile for the back splashes. This work was also done carefully. They also added a decorative tile given as a gift to my wife.

John had estimated 2.5 weeks to compete the work; it took 13.5 work days. This in spite of a 4 hour power outage during the time the flooring contractor was laying the vinyl and an unexpected need to replace our electrical panel.

Throughout the entire time, John and his staff were pleasant, polite, respectful and very knowledgeable. They worked carefully and made every effort to protect the new cabinets, floor and appliances as they worked. They were very direct and clear in answering any questions. As they found minor issues, they would call them to our attention and offer alternatives. It was pretty clear that they made efforts to do things the right way the first time without shortcuts.

After the guys left for the last time, we found one of the new dimmer switches had failed. I notified one of the workers who came back and immediately took care of the problem. It took two trips to his supplier to find a dimmer which worked. Though he had other worked scheduled, he worked steadily and in good humor to correct the problem.