1-Less Chore Dry Cleaning Shirts & More

I have been using them for the last 3 years. There are a number of weeks I have had to call for missing items. I have 3 items missing for almost 1 month. $700 in missing items. They brought 3 items to my house (other customers) on 6/13, today (6/20) they brought over 20 items that were not mine, still missing my items.

unknown

I have been using 1 Less Chore Dry Cleaning for about 5 years and Ken has always been prompt and professional. I have to say that the fact that they pick up and drop off is absolutely the best thing as you do not have to worry about getting to the store in order to drop off or pick up your clothes within a specific time frame. Otherwise the pricing is comparable to other dry cleaners that I used prior to started with 1 Less Chore and the quality is terrific and the alteration services and repairs are also mostly very good. I usually do about 9-11 items every month with the cost reflected above. Definitely would recommend to anyone who has a busy schedule and needs to have dry cleaning done on a regular basis.

unknown

Love this company! I have been using them for over a year now and they are always on time, provide consistent service and give very good results....always. I can always email them and get advice and questions answered and the owner is very responsive.

They were pretty good. They do door delivery; so they do come, pick it up and deliver back to us. The cost depends on what garments we put. They are good. They are always professional. There is one person there who is really very good and he is very accurate in whatever he tells. He picks up at the right time and get back at the right time. Their customer service stood out the most to me.

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My extremely short experience with this dry cleaners was awful. I'm frankly shocked at the number of stellar reviews of their service on Angie's List. For The the first pick up, we gave them three items to clean: a cardigan sweater, and 2 pairs of pants. Much to our shock, they took the cardigan sweater and hung it directly on a wire hanger, causing it to be misshapen. I have had countless sweaters dry cleaned in the past by other providers, and have seen this happen before. I thought that it was a very basic practice that, when a sweater is dry cleaned, it is folded over on a cardboard part of a hanger with tissue paper. I've never seen a sweater hung directly unaware hanger before. What's more, one of the pairs of pants that was pressed had wrinkles, and did not look good. When I raised these 2 issues with the owner, he, appropriately, offered to redo both items. Each item did look better after he redid them, and he did not place the cut cardigan sweater directly on a wire hanger again. Then, for the only second time that I put cleaning out for them, I left only a button-down cotton shirt. I was very disappointed to see the shirt when I came back to me, as it had multiple wrinkles and had not been properly depressed. Considering that we gave them relatively few items, and a significant percentage of them came back in unsatisfactory condition,, I discontinued my service with them. I told him that I was not convinced that they could give us the level of service that we become accustomed to with other providers, and that we expect in the future. On a positive note, the owner was courteous, professional, and responsive to me on the phone. Also, they did pick up the clothing on the designated days. Overall, though, due to the poor quality of the dry cleaning/pressing, I would not recommend this the dry cleaner to anyone. I do not feel that they handled our clothing with the appropriate level of care.

They did a great job,professional, and helpful they also gave me good advice. I will use them again.

I started using 1-Less Chore a few weeks ago. I am very satisfied so far. Ken, the owner, is very accessible if you have any questions or problems. The pickups and deliveries are reliable and the quality of the dry cleaning is very good. Prices are competitive. Highly recommend.

The service is great. Ken is a wonderful person; he is helpful and accommodating. His company picks up and drops off twice a week. I hope to be able to use the service again in the future. Thanks, Ken for all of your friendly help.

unknown

Have been using this service for probably about a year now. I've had one less than stellar experience in that time and it was with a button I wanted sewn onto something. My concerns were addressed very promptly and I have no reservation at all highly recommending this service.

Ken runs a great company and is very responsive and the dry cleaning is always very good and my clothes are nicely cleaned. Only on a few occasions were there some problems with alterations that were not done, but they were quickly addressed when reported. Excellent service and you won't regret it if you use 1 Less Chore.

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I particularly like the idea that this company picks up and delivers their orders. I called 1-Less Chore and got Ken Hantman on the phone immediately. I asked for a general price for a slipcover for a 96" couch and he indicated apx $30 dollars. He then asked me to go to his website and submit a form. After that was completed he arranged a time to pick the slipcover the next Tues. When he picked it up, however, he realized that what he had in mind for a slipcover was not the same as my slipcover. I imagine he's never shopped at Pottery Barn and was not familiar with furniture that is slipcovered rather than upholstered. He then called and apologized about his quote since the price for such a large custom piece would be higher than $30. I take partial blame for this miscommunication as I was surprised that the price he quoted was so low and should have made further clarifications. The final cost ended up being $75 which I believe was fair. And the quality of the work was very good. He delivered the slipcover back 10 days later, looking much better. I would definitely recommend this business.

I enjoy using this service. I never have to worry about finding time to make it to the cleaners. In the past, I had left my clothes at other dry cleaners for weeks on end, but now my clothes are picked up and brought right to me. Ken uses nice text message reminders so I never forget to put my dry cleaning out, and he never misses a beat. Once when my clothes had a particular tough stain on them, he took the extra time to make sure that the stain was removed! The pants look like new! I've been using this service for about 4 months, and they have never lost a button, or ruined any garment. In fact, my clothes always look perfect. Stellar job!

KEN IS AMAZING

I chose Ken Hantman's 1-Less Chore Dry Cleaning based on an Angie's List review and could not be happier with the service. The dry cleaning is very good and the alterations have been stellar! You can't beat the convenience of putting the stuff outside your door and having it waiting for you several days later. Ken's prices are somehow cheaper than every other place I've ever been and he takes all the work out of dealing with the dry cleaning. It's value and convenience, plus Ken is just an all around nice guy.

Ken is an example of how wonderful working with a small business owner can be. If something unusual has occurred with the dry cleaning (snow storm interfering with pickup/delivery, question about ability to remove pet stains from expensive blanket, etc.), he not only calls to discuss the issue but he also calls to follow-up and make sure that the item was taken care of to your satisfaction. The pickup/delivery system is fantastic, reliable, and truly "one less chore" to worry about. I am so happy to be with Ken and have had only wonderful experiences since we signed up with him in the fall of 2009.