Laurel Asphalt located in Windber, PA provides you with all services needed for your asphalt paving project from excavating and grading, drainage to line striping. Quality asphalt paving by an experienced team is what we offer.
The driveway looked OK at first. Then the problems started. A hole in one section (may have been caused by groundhog and not their fault), edges falling off, pock marks everywhere. The real problem is the customer service or lack there of. They came out twice to look at the problems. Said they would come out to fix it. I spent months trying to get a date, etc. The rep said he sent me a quote by email and fax. I have logged 15 calls, 23 emails, and 4 Facebook comments I 6 months. Not once did they respond until recently and he said he sent me a quote. Then why didn't anyone say that any of the numerous times I called them. I have dealt with a lot of bad customer service but theirs is the worst. For $22k, I expected so much better. Save yourself the hassle and avoid this place.
Description of Work: Complete tear out of driveway and drainage ditch and complete replacement
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$22,000
Eric F.
07/2016
1.0
driveway pavers
 + -1 more
We had issues with our driveway needing repaired and/or possibly replaced. They came out to survey and told us we'd receive a quote within 6 weeks. We never heard back. After about 5-6 calls to them, we gave up. Good luck getting them to respond.
Description of Work: Driveway Repair
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Bobbie B.
06/2016
5.0
driveway pavers
 + -1 more
unknown
Description of Work: They dug out and repaired and put new asphalt in a bad section of parking lot, driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
John L.
07/2014
5.0
driveway pavers
 + -1 more
unknown
Description of Work: They do very good work. They are a little pricey!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$3,150
Lynn D.
05/2014
2.0
driveway pavers
 + -1 more
unknown
Description of Work: They dd work for us years ago and at that time we would have given them glowing reviews. This time however, they came out to give us a quote and we never heard from them. After a half dozen calls we gave up.
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Service Categories
Asphalt Driveways
FAQ
Laurel Asphalt is currently rated 2.9 overall out of 5.