Kremp Florist

I appreciate the 15% discount although frankly I feel that it should be doubled, but at this point I will just take this as a lesson learned. This planter appeared to be thrown together in a hurry. This was not a beautiful display. I've done better myself and I am not a florist. I am really sorry that I ordered through your business. Through your online ads, it appeared that I was dealing with a local Fairmont, W VA florist - although with further review I see that you are located in PA. I would rethink using whoever you choose in Fairmont to create my order, as it was definitely subpar. If I had not attended the out of town funeral, I would have never known. Big disappointment all around.

They did not arrive on Valentine’s Day despite their same day delivery representations, which were confusing. Later their company said I had missed a cut off time that was specific to Puerto Rico deliveries, but I did not see any special instructions for Puerto Rico deliveries. The company refused to refund me their nearly $30 delivery charge after I complained.

unknown

As usual, service was very good, from the placing of the order to delivery of the flowers. Would always use them for flower work.

I ordered $70.00 floral delivery via their web site for my aunt's 95th birthday. The web site clearly stated that delivery would be Sunday, 8/18/13; I placed my order on 8/17/13. On Monday I called to confirm that the flowers were delivered. The receptionist said she would email me immediately with confirmation. I waited 3 hours, called back, and a new contact informed me that they do not deliver in my area on Sunday. I told them to cancel my order. She made no attempt to capture my business by offering a discount for the error on their web page. I did, however, get an email confirming my cancellation. I will NEVER use this florist again. Their and quot;contact usand quot; link is broken, they provide erroneous information on their web site regarding delivery, and they did not provide an update that the flowers would NOT be delivered as promised on the site.

The provider sent me a picture of the fruit basket before it shipped as I requested. It was done as promised. My friend loved the basket when she received it and called to tell me.

I got a potted plant from Kremps. In my plant ownership naivety, I started to kill it. When I called Kremps about it, they offered to replace it for me and gave me better advice on how to take care of it and my other plants.

I MADE ARRANGEMENTS TO HAVE FLOWERS DELIVERED TO A FRIEND. THEY WERE HELPFUL WITH VARIOUS SELECTIONS. THE PRICES WERE EXCELLENT. I PURCHASE ON A WEEKLY BASIS.

PRODUCTS ARE PRICEY, BUT SERVICE AND QUALITY ARE GOOD.