JEM Health and Fitness is a Pennsylvania based company. Our full service fitness company services all product brands throughout the Pennsylvania, New Jersey and Delaware region. With over 20 years of experience in the fitness industry our courteous and highly trained technicians will complete any service in a timely fashion. We are fully equipped to resolve any service challenge and are so confident of your satisfaction, we guarantee our work.
We look forward to doing business with you!
Business highlights
14 years of trusted experience
Emergency Services Offered
Services we offer
Repair Preventive maintenance for commercial and residential customers Delivery and assembly Relocation services
We ordered a new Sole F80 Treadmill, set it up, and started it up. It was then we noticed a rip in the belt that must have occurred during shipment. Called Sole. They were terrific with customer service. They alerted JEM who is their authorized service firm. Received a call from JEM, scheduled the replacement, James came out and did a highly professional, thorough job. Due to Covid he was masked up properly. I plan to call them for any future service and I'd recommend JEM to anyone needing service on home gym equipment.
Description of Work: Sole F80 Treadmill replacement under warranty
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from JEM Health and Fitness
Thank you so much! It was a pleasure working with you!
Stephen K.
08/2020
5.0
fitness equipment
 + -1 more
We had our Matrix treadmill for about 18 months. I was going to do the lube myself but thought I would have a pro do the 1st one since I was a bit behind. Service was great and the treadmill looks better than new!! In addition they found an issue that was covered by warranty. Lessons learned: When you spend money on a good treadmill have a professional check it. Small cost compared to the treadmill and an expert evaluation is definitely helpful. I will use them again and recommend them.
Description of Work: treadmill maintenance
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from JEM Health and Fitness
Thank you, [Member Name Removed]. Our goal is always customer satisfaction.
Joe P.
11/2017
5.0
fitness equipment
 + -1 more
Excellent. James was very knowledgeable, professional, punctual and capable. James has many years of experience working with exercise equipment and is very accomplished in his field. James is honest and trustworthy. James is very detail oriented and left me with a new appreciation and knowledge of my exercise equipment. I will definitely recommend James without any hesitation!
Description of Work: Replace the running belt and deck on a Sole F63 Treadmill. Clean and Lube treadmill.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael M.
03/2017
5.0
fitness equipment
 + -1 more
All fixed. Very courteous, knowledgeable, and professional.
Description of Work: I had a treadmill on the fritz and James at JEM got me up and running again. :)
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fitness - Equipment
FAQ
JEM Health and Fitness is currently rated 5 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 5:00 PM
JEM Health and Fitness accepts the following forms of payment: Check,PayPal
No, JEM Health and Fitness does not offer free project estimates.
Yes, JEM Health and Fitness offers eco-friendly accreditations.
No, JEM Health and Fitness does not offer a senior discount.
Yes, JEM Health and Fitness offers emergency services.
No, JEM Health and Fitness does not offer warranties.
JEM Health and Fitness offers the following services: Repair Preventive maintenance for commercial and residential customers Delivery and assembly Relocation services