Hugo's Plumbing & Heating

Mr. Hugo responded to my phone call quickly.  He started the repair the next day and worked quickly.  The total was much less than I anticipated!  Would use him again.

Arrived on time and performed works as requested in efficient timely manner

I called Hugo's Plumbing and got a call back very quickly. Was able to schedule an apointment the next day. He showed up when scheduled and went to perform the work needed. My only concern is that he had an assistand and I ended up paying an hour labor for each of them at the full rate. So I paid for two hours of labor for a job that took about an hour.

My husband and I were trying to get my dad's old house (which had been vacant for two years) up and running so we could bring our children with us to reside there. Pipes had frozen and the damage was extensive. We called them and they were the ONLY ones who even bothered to call us back. They came by the house in under 30 minutes. They found and repaired the split pipe upstairs and even came back the next day to help us with the kitchen sink. The whole time they were friendly and professional. The bill came today and it was half of what we were expecting, honestly. I really can't say enough. These days good customer service is hard to find. I will make these guys my "go-to" plumbers for all jobs on our house. Thank you Hugo's!!!