DW called to make delivery of my RTA table and chairs and let me know there was a problem w/the table; the leaf had been damaged by a fork lift. DW delivered the chairs and stated that they would replace the table. I saw the table on the truck and it looked like it had been unpacked from the shipping box and then partially repacked with material just to protect the face; made sense given that it had been damaged. I got a call about two days later; the new table had arrived. This was much faster then anticipated by DW & myself. In any case, DW returned to delver the table. Oddly enough, it looked like the same table that was on the truck a few day earlier. I asked the delivery guy why the table was unpacked and he said they come this way from the factory. After assembling the table, I noticed minor damage on the leaf. I called DW within a few days; took a couple tries before I finally talked to Dennis who refused to make-good on the damage. I suggest steering clear of Dinette World.
Description of Work: This reseller, Dinette World (DW), sold and delivered dining room furniture in the September 2007 time frame. I bought a dining table and 6 chairs. The furniture was Ready-To-Assemble or RTA meaning that it was delivered in shipping boxes and the buyer has to open and assemble.
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Service Categories
Furniture - Sales
FAQ
DINETTE WORLD is currently rated 2 overall out of 5.
No, DINETTE WORLD does not offer free project estimates.
No, DINETTE WORLD does not offer eco-friendly accreditations.
No, DINETTE WORLD does not offer a senior discount.
No, DINETTE WORLD does not offer emergency services.