Redrock Fence Inc

The work itself was excellent. Walt and John did an outstanding job. They were professional, courteous, efficient and knowledgable. Walt took the time to explain to me exactly where the fence was going and if I was ok with how he had it set up. The only problem I had was with communication. They started the job and told me they would be back Monday morning to finish. They never showed up Monday and I called the office. They told me they would be back Tuesday. Didn't come back until Wednesday. Wasn't Walt's fault. He doesn't know what job he will be on until he gets to the shop in the morning, The office should have let me know they weren't coming back until Tuesday. That being said, the work was great and Walt and John were a pleasure to work with,

I was not home during installation and was happy to see the job completed and everything cleaned up.

I had Redrock Fence remove my existing wooden fence and install a new vinyl fence about 6 months ago. They were a bit cheaper than other companies I received quotes from and did a good job installing the new fence, but unfortunately I am not pleased with how they cleaned up after themselves. They cut the pieces of the new fence in the middle of my yard, leaving piles of vinyl shavings that I had to clean up. They asked if I wanted to keep dirt from the holes they dug for the new posts so that I could fill in some divots in my yard from an old dog run. I said yes, assuming it would be a manageable amount of dirt since the divots were not particularly large. They ended up leaving a massive pile that had a number of large chunks of concrete from around the old fence posts mixed in with it. I can understand there being a miscommunication between the amount of dirt I thought they would leave and the amount they ended up leaving, but I cannot think of a reason why they would have thought I’d want the concrete. They left a decent number of holes from the old fence posts completely unfilled, which was dangerous since those holes go down several feet. They also left some of the holes from the new fence posts only partially filled, including in my neighbor’s yards, and I had to fill those in myself. It rained for a few of the days they were working, so some of my grass became mud patches from being trod on so much. I think that would have happened regardless of who installed the fence, but I wanted to mention it so others would know it’d be better to choose a time of the year when it doesn’t rain much to try to avoid their grass dying. Overall I can say that while the price was good and the fence looks nice, I probably would not recommend Redrock Fence unless you’re planning on doing a decent bit of clean up yourself.

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