Levin Furniture

Furniture damaged upon receipt. Salesperson Rachel did not return phone calls. This furniture was in horrible condition when it was delivered. Plus, the delivery men just dropped the furniture all over the room. I am still waiting for a desk. This was ordered on1/1/20. I called my salesperson Rachel on 3/5/20. She blamed Coronavirus. I haven’t heard from anyone regarding my order. This is really bad business.

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All delivery went well with the exception being the and quot;amish builtand quot; dining room chairs. The Director of Customer Service (Paula) had the chairs picked up and refinished. This was handled effectively and we are very pleased with Levin. Delivery men were polite and cleaned up all packing materials. Furniture was good quality.

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We purchased Living Room, Bedroom, Gameroom and Dining Room Furniture. The Dining Room furniture was displayed as Amish Quality Built Furniture by L.J. Gascho. When the Table and Chairs arrived, there were exposed nail holes on the vertical side rails and numerous staining issues. Your customer service group said that they contacted L.J. Gascho and said that nothing is wrong with the furniture. I contacted Gascho and they said I had to go thru Levin's. Levin's is displaying this furniture as and quot;Amish Builtand quot;. Watch the You Tube Video on display in Google under L.J Gascho. You be the judge of Amish Built Furniture!! If nail holes are acceptable then I guess I should have paid much less money and bought overseas furniture that shows no imperfections. Your customer service and your supplier should cease from misrepresenting the quality that I have come to know from the Amish.

This provider had a large assortment of products - and a wide range of prices - to meet my needs. (I had purchased another master bedroom mattress and a family room set of furniture previously from this same store.) The salesperson was very knowledgeable and made several suggestions based on current/upcoming sales info, availability, and the projected use of this product. Not a 'hard-sell' - The selection process was very comfortable. The service people who processed my order and scheduled my delivery were courteous and friendly. Very helpful store ! The delivery was ahead of schedule and they gave me a narrow window for delivery time so that I did not need to stick around waiting for the truck. Delivery was on-time, quick - bed and mattress were unpacked and set up for me. Old mattress was taken. Very easy process from start to finish. About 3 wks taken - I chose a delivery the date which would allow carpet to be delivered and walls to be painted. Will be purchasing other items from Levin in the future.