Auto Service Mall Inc

Excellent. Scheduling was easy. They finished the job in a reasonable time. Honest folks who charge a fair price for the work.

I use them all the time. I wanted to keep my car and I felt really bad because I held it to the shop for like three months because they couldn't find an engine. What's really nice about it was he didn't charge me a lot. He didn't overcharge me like most people would just work all that loss in, but he didn't do that. He is just awesome.

I have used this business for at least 20 years and have always been happy with their service. They are reasonably priced and very professional.

We got inconsistent information from Tom and Adam about the probable causes of a rattling noise and the time it would take to diagnose and the cost of diagnosing. Ultimately we were told the problem would be more expensive than they initially thought and they did not recommend repairs due to the age of the car. We appreciated their honesty but they charged $100 to diagnose even though we were initially told there would not be a cost. We also were not given an accurate estimate about the time it would take to diagnose.. I would prefer to deal with one person who is knowledgeable and consistent rather than 2 who provide inconsistent information. (Brought the car here thinking it would be more cost-effective, but the dealer only charges $60 to diagnose, and we would have had the results same day rather than waiting.)

They are really honest. There have been times when there is something wrong with our cars so we go in there to have them checked. Sometimes they tell us it is no problem so it does not always cost us anything.

This place was recommended to me by a friend and I love them! They are straightforward and honest in telling you what you need to have done, what can wait, and what you can do yourself. I dropped my car off the night before and they did the job during the day, finishing on time. I've also had them find problems the dealership mechanics couldn't. They are fast, honest and low-priced.

The service went well. The installation involved dropping the transmission and enlarging two holes in the vehicle's frame. The work was completed promptly. The cost came in slightly higher than the estimate, but that was because they needed to drop the entire transmission (they had hoped to be able to drop only the mufflers). They are honest and friendly.

I couldn't be happier. Took my vehicles here based solely on their reviews. They were prompt, courteous and professional.

Since I found Auto Service Mall on Angie's List, I've used them a couple of times for service on my Grand Caravan minivan. I really enjoy dealing with Ken. The reason I tried them out in the first place was because of reviews that said they were honest. I am happy to report that I find them to be the most honest auto service shop I've ever dealt with. It seems like most other shops, especially, service shops within car dealers, try to find something wrong with your car. I think the service advisers and techs are incentivized to drive incremental revenue. That's why I don't trust them. With Ken and Auto Service Mall, I find them to be very fair and honest with the work they do for me. Everything is explained to me, and it makes sense. I also find their prices to be very competitive.

I went to Auto Service Mall because they were close and they seem honest. They didn't fix the problem, I guess they didn't hear the noise I heard. So I ended up having to taking it someplace else to have it repaired. But, they didn't charge me anything.

They were able to get her car in the shop in only a week and we saved $200.

I have taken my car to Auto Service Mall for many years. They do an excellent job and are very honest and professional. I recently had my car there for state inspection. Tom and Kenny are great!!! I wouldn't take my car anywhere else.

I like them. They are really nice people. Whenever I go in I would always want mechanics that can deal with and I can trust. I have never had an issue with them they always seem to be straight up. They are very reasonable. They never suggest things that I don’t need. I pretty much go with the problem and they fix it. They are very, very honest.

The work was completed as ordered, on time, at a fair price and followup explanation of the work.

They are great. They were close. Their prices are very reasonable. They were very familiar with the model that I have and they had figured out a way to just replace the worn down parts instead of replacing the whole thing. They had a box of them on hand. It was very quick and they knew exactly what to do. I will definitely continue to use them.

They are really good. They were very reasonable. I just know that they are really helpful because we kind of needed them quickly. I did recommend them actually and they were really good. My son's actually going to come and get some more repairs on his car. He has always been in this area, but he is having hard time finding a place down there. Anyway he is going to come up here and have someone do it. The price was pretty good.

These are the best mechanics in the city of pittsburgh bar none. They are the most knowledgeable mechanics I've ever encountered. The owner Tom has saved me thousands of dollars over the last 17 years. I have been broken down hundreds of miles from home and Tom was able to tell me over the phone what to do to get me rolling again. I once was in Maine dead of summer when my air conditioning quit working. I went to a local shop up there and was told that my compressor was bad 1,100.00 estimate. I called Tom and he had me take out 4 dashboard screws and unplug a wiring harness. wait 1 minute and plug it back in. when I did, the Airconditioning worked perfectly. You can be assured if you take your car to these guys, that you will be taken care of and not ripped off. They are the best !!!!!

All of the staff was very friendly and cooperative. My car was looked at promptly at my appointment time. The serviceman explained the problem clearly and the work was done professionally and quickly. I highly recommend Auto Service Mall because of their friendliness, honesty and attention to detail.

They are very honest and they don't try to rip you off. They are very close and they usually give my husband a ride home. I would give them A's for everything. Their prices are very reasonable.

Called on Friday, obtained appt for following Monday. Dropped off car on Sunday night. Mechanic called by noon on Monday with estimate, and car was ready by mid-afternoon.

The job was actually quite a bit more involved than initially thought, but the initial estimate stuck.

We go exclusively to them for inspections and general car repair. They are very straightforward and don't try to find extra things that are wrong and then charge extra. Their prices are always reasonable for what they do.

Our station wagon's engine cracked on Memorial Day weekend. MY husband frantically called all the service stations in the area to see if someone could fix it ASAP. The Auto Service Mall called back immediately with a terrific lead on an engine from a reputable dealer and the ability to install it the day it arrived. They kept us up to date on the progress and the car was finished on the timing as promised. They were very honest with us about the types of parts out there and told us to procure the engine ourselves to avoid paying their markup. They gave us the name of a parts dealer that they actually use.

CALLED FOR APPOINTMENT, TECHNICIAN STARTED ON MY CAR WITHIN 10 MINUTES, FINISHED WHILE I WAITED AND FINAL BILL WAS VERY CLOSE TO ESTIMATE ON PHONE. REPAIRS SATISFACTORY.

RELIABLE WORK. EXCELLENT CUSTOMER SERVICE. BEST PRICE FOUND IN AREA.