Three Rivers Electric Service Inc

Fantastic, got my power restored Sage day, great workers!

.

Terrible. I couldn't believe the poor job. After they took my money and never came back I called a handyman and he had everything fixed in two hours.

 We had a partial power outage in a rental property.  I suspected taht there was a problem with a breaker in a sub panel.  The electrician arrived & wanted a credit card for the trip charge before starting.  Then explained that there would be a $475 diagnostic charge to inspect the panel which I agreed to.  He opened the panel & discovered that the breaker that I suspected was not in use & the wire had been moved to another breaker in the box & that was not the issue.  He went to the main panel & found nothing wrong there.  He did note that the main box had some corrosion & was getting some moisture but this was not causing the issue.  I asked him to actually test the area that was with out power & he said that he would need to call his boss about the fee as the diagnostic fee was for one circuit only.  I explained that I need to get power back on for these tenents due to special circumstances that I won't go into here for the privacy of the tenent. & asked him to test  the other circuits in the sub panel.  He found that one of the circuits was bad.  I asked him to move the wires like was done to the other bad breaker.  he said that was not up to code & he could not. He said that we should repalce both panels & the service throwing around number like $12000 to $20000. I told him that I would have to bid a job like that.  He then said that he could "use the sub panel as a junction box" & not move the wire to from the bad breaker to a good breaker but wire nut the 2 wires together with a 3rd wire & connect that to the breaker & that would meet code.  He would do the same for the old fix to the sub panel as well. He said  he would chage an additional $1275 for that. He said the $1275 would include the additional diagnostic that he did.  I knew I was getting fleeced but wanted to get the power back on & agreed.  The fix took about 20 minutes. The total bill was $1845 & the total time at the house was about an 1.5 hours.

 The " electrician " came in and said I need your credit card for the trip fee. Paid the $65.00 was told that putting in 2 outlets would be
$650.00 - !000.00 each outlet . Told him to leave that we were not paying that much money.
 He then said since we seemed like nice people , he could come back on his own time and do the job for $250 an outlet , but had to be cash. WE showed him the door.

It went very well. I had no heat , they found the problem quickly, came out promptly, had everything on their truck and stayed all day until I had heat again. Fully satisfied, Later I found out from my pastor they actually have done work for my church for years, as I recently found out. They do the lighting and it looks fabulous. I have also seen their trucks around town so I knew they have been around for a while. They got me out of a jam, and I am fully satisfied.

He was here one hour and wanted to charge me and my mom $476 just to tell her our thermostat was bad.  And in order to fix the thermostat, he wanted to charge an additional $639 to replace the unit. The bill states that they charged: $65 for the service call and  $135 repair fee for each reset. But, they didn't reset anything. I told them no thank you and had my son go buy the thermostat for $20 at Lowes. Be warned.

The attitude of the supervisor was terrible! This was a paid visit. Refusal to accept the estimate was met with hostility on the part of the supervisor. Stay away from Three Rivers!