POOL CITY
Services we offer
FIXED MOTOR.
Reviews
3.05 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 20% | ||
| 40% | ||
| 0% | ||
| 0% | ||
| 40% |
Showing 1-5 of 5 reviews
Tracy F.
Jul 2013
DO NOT BUY FROM THIS COMPANY! Nasty, rude and once you pay them, they could care less about you and any questions/problems you may have. Or they outright lie to you. This happened several times. The one employee asked me 5 times in a row if I was sure that his manager had told me that the steps would be delivered on a certain date. I told him yes and he would ask me the same thing again. Like I was lying to him. Very poor customer service skills. Also, I found out later that you are to go back to the store at the end of your experience and pick up your pool sweeper and at the same time give them a review. Needless to say the manager brought me the pool sweeper directly to my house, made a special trip. Now I see why. They did not want me to review them!
Linda S.
Aug 2012
Everyone representing Pool City from staff at the store, excavator, installers were professional and very helpful. All provided helpful instruction for use and care. Installation was done correctly and efficiently.
We are very happy with our pool and the package we received. We recommend Pool City without reservation.
We are very happy with our pool and the package we received. We recommend Pool City without reservation.
Paula I.
Aug 2011
We tried to self install our pool but were unable to. I called Pool City and they sent a crew of workers to my house within a few days. Upon arrival I was greeted by VERY professional workers. They were very helpful, and knowledgeable. They fixed all the mistakes we made and fixed our pool. Pool City gave us a great price. This company helped to provide me and my family a safe and secure pool to swim in to create wonderful family memories. Pool City will have my business for as long as I own a pool. Their CUSTOMER SERVICE was exemplary and their pool installers both professional and knowledgeable. I would recommend Pool City to anyone whom is considering purchasing a pool. I cannot say enough great and wonderful things about Pool City as a company and the workers they employ.
Robert P.
Jun 2011
They installed a 30' above ground pool with deck. Totally poor service
STEONEE R.
Feb 2004
GLEN HAS BEEN REPAIRING MY SPA FOR 10 YEARS. POOL CITY IS VERY KNOWLEDGEABLE, BUT VERY PRICEY. I TRIED ANOTHER SPA COMPANY AND THEY WERE NOT ABLE TO FIX THE SPA, BUT I WAS STILL CHARGED FOR A SERVICE. SO I WENT BACK TO POOL CITY.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
POOL CITY is currently rated 3.0 overall out of 5.
No, POOL CITY does not offer free project estimates.
No, POOL CITY does not offer eco-friendly accreditations.
No, POOL CITY does not offer a senior discount.
No, POOL CITY does not offer emergency services.
No, POOL CITY does not offer warranties.