Yocum Shutters & Blinds

4.3(
35
)

About us

Family Business since 1950. Third generation. We furnish and install all types of window treatments. We are one of the Delaware Valley largest and oldest window treatment company. We are known as the Plantation Shutter Experts. What sets us apart is our two installers. Our claim is we send the installer not a salesman to your home. You may have heard us advertised on The Michael Smerconish show on the Big Talker 1210 .

Business highlights

75 years of experience

Services we offer

& Solar Shades., Cellular Shades, Mini Blinds, Plantation Shutters, Skylight Blinds, Wood Blinds

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.335 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
14%
3
3%
2
3%
1
11%
Write a review
Showing 1-25 of 35 reviews
Siobhan H.
Oct 2019
5.0
Yes, I recommend this pro
Fabulous. Great, personalized service. They are wonderful and understanding.
Response from Yocum Shutters & Blinds

"thank you for the kind words"

Anthony J.
Apr 2017
5.0
Yes, I recommend this pro
$9,733
They did a great job. Even after the initial meeting where they did both measurements and we picked out colors and style, we found that we wanted to double check so Frank shipped us sample books so we could match it with furniture and really think it through more carefully. He then had an estimate the next day after the measurements and then put the order in. Since we had so many custom shutters, it took about 3 weeks for everything to come in and then they installed it in about 2-3 hours. They did a terrific job with the install and even made sure to caulk around the arch to make sure it looked seamless. We are very happy with the end results and they even said if we had any trouble to give them a call and they take care of it. It looks very professional and if we had any windows left in the house, we would definitely go to them again! They were a pleasure from start to finish.
Kelly S.
Apr 2016
5.0
Yes, I recommend this pro
$529
The only issue I had is how long it took for the blinds to come in.  I believe this is out of Yocum's control as they are at the mercy of their vendor.  8 weeks was just a bit too long to wait.  Everything else was great.
Response from Yocum Shutters & Blinds

"Thank you very much for your positive review response. We appreciate hearing how Customers feel about our products and services. We appreciate your business."

Susan L.
Feb 2016
5.0
Yes, I recommend this pro
$150,000
Very well!  Knowledgeable and efficient.  And, very willing to work with you.
Response from Yocum Shutters & Blinds

"Thank you very much for your positive review response. We appreciate hearing how Customers feel about our products and services. We appreciate your business."

Kathryn A.
Jan 2016
5.0
Yes, I recommend this pro
$1,000
The installer helped me select a color of blind in my home, measured and did a great job.  He removed the old blinds, installed the new quickly and correctly.
Response from Yocum Shutters & Blinds

"Thank you very much for your positive review response. We appreciate hearing how Customers feel about our products and services. We appreciate your business."

Ron K.
Oct 2015
4.0
$200
they were fine
Response from Yocum Shutters & Blinds

"Thank you for your review response. We appreciate hearing how Customers feel about our products and services."

Mo C.
Aug 2015
5.0
Yes, I recommend this pro
$600
Great jobth
Response from Yocum Shutters & Blinds

"Thank you very much for your positive review response. We appreciate hearing how Customers feel about our products and services. We appreciate your business."

Howard D.
Feb 2015
3.0
Yes, I recommend this pro
$199
I have not yet used the coupon because they told me that I would have to take my own measurements and bring the measurements to them. I do not find this to be running a business very congenially. It is very inconvenient for customers and I am used to the company coming out to me for measurements for this brand. The woman I spoke with on the phone seemed perfunctory and sounded like they were not too flexible.
Response from Yocum Shutters & Blinds

"Many customers opt to do their own measuring and installation. For those who want us to measure and install we also offer that service. We only have one highly skilled person who measures. In order to schedule him we first talk with the customer to find out what they maybe interested in and give them an idea of cost based on their approximate sizes. The installer can not measure unless he knows what product the customer wants. We must have a discussion prior to coming out or his trip or we potentially could waste the customers time and/or our installer time."

Gloria M.
Dec 2014
5.0
Yes, I recommend this pro
$450
VERY WELL - I'M PLEASED WITH THE BLINDS.
Response from Yocum Shutters & Blinds

"Thank you very much for your positive review response. We appreciate hearing how Customers feel about our products and services. We appreciate your business."

Sharon S.
Dec 2014
5.0
Yes, I recommend this pro
$4,000
Very prompt in responding to my request.  Measured and installed blinds in two weeks!  Installer was running late from an issue at a previous installment and called to let me know what time he would be coming.  Cleaned up and took all the packaging with him.
Response from Yocum Shutters & Blinds

"Thank you very much for your positive review response. We appreciate hearing how Customers feel about our products and services. We appreciate your business."

Raj V.
Dec 2014
5.0
Yes, I recommend this pro
$220
Price quoted was competitive;  Representative of the company took the necessary measurements promptly and installed the blinds within a few weeks.  I am satisfied with the blinds but would like to wait a few months and make sure everything works well before installing them on more windows at my house.
Response from Yocum Shutters & Blinds

"Thank you very much for your positive review response. We appreciate hearing how Customers feel about our products and services. We appreciate your business."

Matthew M.
Nov 2014
5.0
Yes, I recommend this pro
$1,000
The installation was done very well.
Response from Yocum Shutters & Blinds

"Thank you very much for your positive review response. We appreciate hearing how Customers feel about our products and services. We appreciate your business."

Nancy L.
Sep 2014
5.0
Yes, I recommend this pro
$590
unknown
Response from Yocum Shutters & Blinds

"Thank you very much for your positive review response. We appreciate hearing how Customers feel about our products and services. We appreciate your business."

JOAN L.
Aug 2014
1.0
$199
On July 26, we visited the Yocum store in Westchester, chose 2 pairs of shades and were given an estimate of about $1000 using the Angie's list Big Deal. A week later, August 2, an installer came to our house with samples and measured our windows. We received a call from the store on August 4 with a final price of about $1500. When we questioned this we were told that we didn't qualify for the Big Deal since it had been canceled. (We had previously purchased the same Big Deal from Yocum in Delaware, canceled that and repurchased in West Chester.) After I called Angie's List and the coupon was emailed to Yocum, the salesperson there said that now we did qualify for the Big Deal and the price would be $1500, which is the same as the price without the Big Deal. We complained about this and said that we were getting no discount at all. The salesperson claimed that we had incorrectly remembered the two previous estimates. They had not been given in writing but my husband and I both clearly remember at least the approximate amounts. The salesperson several times insisted that the company receives nothing from Angie's List, that they only do the Big Deal as a "courtesy" and that my husband and I did not know what we were talking about. We have no interest in doing further business with this company.
Response from Yocum Shutters & Blinds

"We gave the customer an initial price based on her sizes. When we actually measured we found out her sizes were incorrect and the opening was larger than the sizes she told us. The difference in the price was caused by customer initial measurement being incorrect. Big openings cost more than smaller ones"

Alphonso H.
Aug 2014
4.0
Yes, I recommend this pro
$98
Very nice and helpful lady from Yocum. Services and product not what I wanted.
Response from Yocum Shutters & Blinds

"Thank you very much for your review response. We appreciate hearing how Customers feel about our products and services. We appreciate your business."

Cynthia R.
Aug 2014
4.0
Yes, I recommend this pro
$400
unknown
Response from Yocum Shutters & Blinds

"Thank you very much for your positive review response. We appreciate hearing how Customers feel about our products and services. We appreciate your business."

Charlotte Z.
Jun 2014
1.0
unknown
Response from Yocum Shutters & Blinds

"We have not done any work for this member. I think she may have us confused with someone else."

Helena M.
Jun 2014
1.0
Worst customer service I have ever experienced on calling this shop. Very rude correspondence following initial contact. Would strongly advise to try alternative locations for this firm
Response from Yocum Shutters & Blinds

"We were with another customer when this customer called. We told her we would have to call her back and this upset her. She wanted to talk then and we could not."

June A.
May 2014
5.0
Yes, I recommend this pro
$500
The provider was exceptionally professional and courteous.  The custom blinds were installed perfectly.  We are very happy with the product and the installation.
Response from Yocum Shutters & Blinds

"Thank you very much for your positive review response. We appreciate hearing how Customers feel about our products and services. We appreciate your business."

Franklin S.
Mar 2014
5.0
Yes, I recommend this pro
When I called to tell them what I was looking to do, they sent a man out within days to show me samples and to take measurements. It didn't take long for the order to be made up and the gentleman came back to install the shades for us and to explain how they worked (this was a new type of product for us). We have had no problems or complaints since they were installed. We are very satisfied with Yocum's services.
Response from Yocum Shutters & Blinds

"Thank you very much for your positive review response. We appreciate hearing how Customers feel about our products and services. We appreciate your business."

Elizabeth R.
Mar 2014
5.0
Yes, I recommend this pro
$1,300
Throughout, Jim was very knowledgeable, friendly, and professional.  He also went above and beyond to try to get here in terrible weather and driving conditions.  We're very happy with the blinds as well as with Jim and his company.
Response from Yocum Shutters & Blinds

"Thank you very much for your positive review response. We appreciate hearing how Customers feel about our products and services. We appreciate your business."

Paul N.
Mar 2014
5.0
Yes, I recommend this pro
$700
In 2013 Frank's team visited my home to do the measurements for the new blinds. In December, Frank called me to let us know that in Jan 2014, the company was offering a $50 gift card for the type of blinds we purchased. On Jan 31, Franks installers came can installed the new blinds. They were very professional in their work and very friendly to work with. 
Overall, this was a great deal for a fair price and Frank and his team were great to work with. 
I would recommend Yocum Shutters & Blinds to my friends and family. 

Response from Yocum Shutters & Blinds

"Thank you very much for your positive review response. We appreciate hearing how Customers feel about our products and services. We appreciate your business."

Tom B.
Feb 2014
4.0
Yes, I recommend this pro
$3,500
It was very good. I am very happy. They are courteous, very professional, and knowledgeable.
Response from Yocum Shutters & Blinds

"Thank you very much for your positive review response. We appreciate hearing how Customers feel about our products and services. We appreciate your business."

Kenneth L.
Jan 2014
5.0
Yes, I recommend this pro
$600
They came out on time and did the measurements and installations.  The quality of the work and the blinds was excellent.  Both the people I dealt with were capable and efficient.  The total installation took less than an hour and everything worked well and there was no thing to clean up.  A job well done.
Response from Yocum Shutters & Blinds

"Thank you very much for your positive review response. We appreciate hearing how Customers feel about our products and services. We appreciate your business."

Janet S.
Jan 2014
5.0
Yes, I recommend this pro
$3,000
The blinds were installed by the company and they look and do their job perfectly. I am very happy with the selection, job and service and would recommend this company .  They were a little pricey compared to some other places, however, they are something we will have for years and years and it was worth the little extra to not have to worry about something that was going to be a part of our home.
Response from Yocum Shutters & Blinds

"Thank you very much for your positive review response. We appreciate hearing how Customers feel about our products and services. We appreciate your business."

Showing 1-25 of 35

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Yocum Shutters & Blinds is currently rated 4.3 overall out of 5.
Yocum Shutters & Blinds accepts the following forms of payment: CreditCard
Yes, Yocum Shutters & Blinds offers free project estimates.
No, Yocum Shutters & Blinds does not offer eco-friendly accreditations.
No, Yocum Shutters & Blinds does not offer a senior discount.
No, Yocum Shutters & Blinds does not offer emergency services.
No, Yocum Shutters & Blinds does not offer warranties.

Contact Information

1342 W Chester Pike, West Chester, PA 19382

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