The Clock Guy

After paying $550.00 the clock is worst off and was told there was nothing else that he could do, because he couldn't fix it. No refund. He took the works with him and after several months and many phone calls, he said it was fixed and when returned, the clock had the same problem. After several calls, with no return calls to asked for a refund of part of the cost and he said there was no guarantee on his work. I would not recommend him for any clock repair.

I have a 25 year old grand father clock which The Clock Guy serviced about a year or so ago. I wanted to see how the clock performed after his service before I wrote a review. My grandfather clock kept stopping so I called him for service. He was courteous, but not so professional. First thing I noticed which is a big no, no, is that he didn't use gloves or a rag in handling the "spotless" brass weights, clock face and clock mechanism. So right off there's finger prints, which creates permanent spots and deterioration. I thought he was very rough with the clock and cringed when he was dismantling it. He told me it would be about 2 weeks. 3 1/2 months later he came back with it. He told me he lubricated, changed the weight cables and adjusted it. He also told me he couldn't get the Moon function to work after he charged me $350.00! The cables he replaced lasted 25 years, with no problems. The other day when winding one of the weights it snapped and fell creating major damage to the pendulum, scratched the weight and smashed the glass base with fluorescent tubes below. So my question is, how could the original cables last 25 years and his cables snapped at just over a year? Stay away from this one!