Safelite AutoGlass

Auto Glass, Auto Service, Glass and Mirrors

About us

Do you have glass damage? For windshield repair and replacement in the West Chester area, turn to Safelite AutoGlass. Those in central West Chester or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 619 E Gay Street, Safelite AutoGlass West Chester repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantageâ„¢ today. Additional DBAs - Alliance Claims Solutions Inc, Arnie's Auto Glass Center, Auto Glass Center Inc, Auto Glass Specialists. See BBB for Additional DBAs.

Business highlights

78 years of trusted experience

Services we offer

Auto Glass Installation and Repair,Vehicle Glass Repair & Replacement,Windshield Chip Repair,Windshield Crack Repair,Windshield Repair,Windshield Wiper Replacement,Same-Day Service,Insurance Paperwork & Processing


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.787 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
5%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 87 reviews

Carlos M.
07/2017
5.0
auto glass
  + -1 more
Great! They showed up to my Juan b and did the work while I was at work.
Description of Work: Replace windshield

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe G.
04/2017
5.0
auto glass
  + -1 more
Everything was done promptly and efficiently.
Description of Work: Front windshield replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane S.
03/2017
5.0
auto glass
  + -1 more
Very well. We called and they replaced the windshield promptly. We are happy.
Description of Work: Replace or repair car windshield

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donald B.
03/2017
5.0
auto glass
  + -1 more
Fine - good job, no problems
Description of Work: Windshield replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Donald B.
09/2016
5.0
auto glass
  + -1 more
Fine, quick on time
Description of Work: Windshield replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

David C.
12/2015
4.0
auto glass
  + -1 more
Their customer service could be better.
Description of Work: They repaired the windshield.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tashir L.
12/2015
4.0
auto glass
  + -1 more
The windshield wipers weren't properly installed and scratched the glass.
Description of Work: They replaced the windshield.
Rating CategoryRating out of 5
Yes, I recommend this pro
$700

Michael M.
12/2015
3.0
auto glass
  + -1 more
The rearview mirror fell off. I'm waiting for them to replace it.
Description of Work: They replaced my windshield.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lolita K.
12/2015
3.0
auto repair
  + -1 more
They a good job and they did service for me a while ago.
Description of Work: They did a windshield replacement.
Rating CategoryRating out of 5
Yes, I recommend this pro

Judd F.
12/2015
1.0
auto glass
  + -1 more
They screwed up putting up the molding on the windshield and when I was driving it flapped around and ripped off. I called them about that and I had to order a new piece for both sides. Eventually, it took them over a month to get the new pieces in. They when had to come back to install the new molding, the technician who was replacing it, when cutting out the old part out, cut the antenna to my satellite radio.
Description of Work: I needed a new front windshield. I used them a couple months ago.
Rating CategoryRating out of 5

Trixanna V.
11/2015
5.0
auto glass
  + -1 more
They did the work quickly and everything with them was perfect.
Description of Work: Their service was just fine and we had them put in a new windshield.
Rating CategoryRating out of 5
Yes, I recommend this pro
$199

Martin W.
11/2015
5.0
auto glass
  + -1 more
Their service was very good. If ever have auto window issues, we contact them.
Description of Work: I have used them twice. They replaced one of the back windows on a car and then the front window on another.
Rating CategoryRating out of 5
Yes, I recommend this pro

Keith C.
11/2015
2.0
auto glass
  + -1 more
They stabilized it but could not complete the job. They did not disclose to me that they could not fully complete it.
Description of Work: They repaired a chip in my windshield.
Rating CategoryRating out of 5
$140

Natalie M.
09/2013
5.0
auto glass
  + -1 more
I had a cracked windshield and they immediately came out to replace it at my place of business. They were fast and thorough.
Description of Work: Replaced a windshield

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Alexis H.
09/2013
5.0
auto glass
  + -1 more
It was an easy process. I called Safelite. They came to me and quickly made the repair. They also told me they would submit the bill to my insurance company directly. I would definitely use them again.
Description of Work: Repaired a small crack in my windshield.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Halina C.
12/2012
2.0
auto glass
  + -1 more
Safelite Auto Glass provided an estimate of $242.68 dollars by phone to replace a car windshield; the work was agreed to over the phone and scheduled. The technician came to the home address and replaced the wind shield. This work was done appropriately. When finished the technician presented a bill for $321.54 which was higher than the estimate. There was no additional work done and when the technician was told of the estimate, he shrugged and said the office is always doing that. The bill was paid and a call made to the office to complain. The manager claimed that the estimate did not include a disposal fee and molding. Both seem routine requirements and ones that should have been in the estimate. This deceptive practice was not acceptable, but the local manager dismissed the complaint without a resolution. A call to the corporate office resulted in Alan Aronowitz from the corporate office promising that a gift card to cover the increased price would be sent by the Fairless Hills, Pa office. This gift card has not been received and no other explanation or contact has been provided. Other consumers should be aware that they will receive a low-ball estimate to get the work and then be presented with a bill for an increased amount once the work is completed.
Description of Work: Replace wind shield on vehicle.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$322

Bruce K.
12/2012
5.0
auto glass
  + -1 more
Excellent service at the appointed time. Performed quickly and with minimum paperwork. Highly recommended.
Description of Work: Replaced the front windshield of my truck at my home. Appeared at the appointed time and finished the work quickly and for the specified price. Insurance paid for the entire service. I would not hesitate to use again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maryann K.
10/2011
4.0
auto glass
  + -1 more
They sold me the incorrect windshield wipers, so I had go to their place of business to get the correct wipes. They did a fine job with the glass, so I would suggest to use them if you only need auto glass.
Description of Work: Safelite came to my place of employment to change the glass on my car.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James C.
08/2011
5.0
auto glass
  + -1 more
They got it done quickly and efficiently.
Description of Work: Someone threw a rock through our driver side window and they replaced it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Dorothee A.
04/2011
3.0
auto glass
  + -1 more
First wanted to move the date beacuse of rain even we had the car in garage. But ended up coming out. Result was okay.
Description of Work: Fixed a windshiled that had been cracked by a stones flying by

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Hilary E.
09/2010
5.0
auto glass
  + -1 more
I called on a Tuesday, and got an appointment for the next day. I was quoted a price, which was exactly what I was charged. Upon arrival, I said I would wait for the work to be finished, and was told it would take about 1/2 hour. 1/2 hour later, the work was done.
Description of Work: I needed a chip in my windshield repaired. I got a next-day appointment and it (the glass) was well repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mark A.
07/2010
5.0
auto glass
  + -1 more
This was a great experience from scheduling online, to them arrive at my house. First windshield replacement was due to the severe storm we experienced when a tree limb shattered it. Second was another tree branch 4 days later! First installation was not as smooth as the first. Due to multiple jobs the tech was late and never called to inform me. Thankfully I was home to begin with, so that was a little frustrating. Prior to the second installation I called Safelite to see if there would be a discount and they gave me $70 off - which was not expected and much appreciated. The second tech gave me a call in the morning and shortened my 9-5 window to between 11-11:30 and he was here right in the middle. Would certainly use them again
Description of Work: In the course of four days I had two windshields replaced.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$550

Ben N.
09/2007
5.0
auto glass
  + -1 more
By entering the minimum amount of information (car make and model, requested service) I was able to get an on-line quote for the windshield replacement. Subsequently, I was able to make a service request for the next day on-line. The windshield replacement was very easy, the guy showed up at work and it took about half an hour for the whole thing. He was able to move my state inspection stickers and EZ Pass over to the new windshield as well. My only (minor) complaint was that I could only get an appointment from 8:00 AM - 5:00 PM if they come to you (hence the B for punctuality. It would have been nice to have a smaller window.
Description of Work: Replaced cracked windshield.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$256

02/2004
5.0
auto glass
  + -1 more
WINDSHIELD WAS REPLACED ON A TIMELY BASIS. WORK DONE NEAT AND CLEAN. ALL PAPERWORK DONE BETWEEN COMPANY AND INSURANCE COMPANY.
Description of Work: CRACKED WINDSHIELD ON FORD AEROSTAR VAN WAS REPLACED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$245

ANTHONY B.
11/2003
5.0
auto glass
  + -1 more
USED TO REPAIR BROKEN WINDOW. THIS SAVED MY DEDUCTIBLE.
Description of Work: REPAIRED AND REPLACED GLASS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Contact information

619 E Gay St, West Chester, PA 19380

safelite.com/angie

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Glass,
Auto Service,
Glass and Mirrors

FAQ

Safelite AutoGlass is currently rated 4.7 overall out of 5.
Safelite AutoGlass accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Safelite AutoGlass does not offer free project estimates.
No, Safelite AutoGlass does not offer eco-friendly accreditations.
No, Safelite AutoGlass does not offer a senior discount.
No, Safelite AutoGlass does not offer emergency services.
No, Safelite AutoGlass does not offer warranties.
Safelite AutoGlass offers the following services: Auto Glass Installation and Repair,Vehicle Glass Repair & Replacement,Windshield Chip Repair,Windshield Crack Repair,Windshield Repair,Windshield Wiper Replacement,Same-Day Service,Insurance Paperwork & Processing

Contact information

619 E Gay St, West Chester, PA 19380

safelite.com/angie