Safelite AutoGlass

Great! They showed up to my Juan b and did the work while I was at work.

Everything was done promptly and efficiently.

Very well. We called and they replaced the windshield promptly. We are happy.

Fine - good job, no problems

Fine, quick on time

Their customer service could be better.

The windshield wipers weren't properly installed and scratched the glass.

They a good job and they did service for me a while ago.

The rearview mirror fell off. I'm waiting for them to replace it.

They screwed up putting up the molding on the windshield and when I was driving it flapped around and ripped off. I called them about that and I had to order a new piece for both sides. Eventually, it took them over a month to get the new pieces in. They when had to come back to install the new molding, the technician who was replacing it, when cutting out the old part out, cut the antenna to my satellite radio.

They did the work quickly and everything with them was perfect.

Their service was very good. If ever have auto window issues, we contact them.

They stabilized it but could not complete the job. They did not disclose to me that they could not fully complete it.

I had a cracked windshield and they immediately came out to replace it at my place of business. They were fast and thorough.

It was an easy process. I called Safelite. They came to me and quickly made the repair. They also told me they would submit the bill to my insurance company directly. I would definitely use them again.

Safelite Auto Glass provided an estimate of $242.68 dollars by phone to replace a car windshield; the work was agreed to over the phone and scheduled. The technician came to the home address and replaced the wind shield. This work was done appropriately. When finished the technician presented a bill for $321.54 which was higher than the estimate. There was no additional work done and when the technician was told of the estimate, he shrugged and said the office is always doing that. The bill was paid and a call made to the office to complain. The manager claimed that the estimate did not include a disposal fee and molding. Both seem routine requirements and ones that should have been in the estimate. This deceptive practice was not acceptable, but the local manager dismissed the complaint without a resolution. A call to the corporate office resulted in Alan Aronowitz from the corporate office promising that a gift card to cover the increased price would be sent by the Fairless Hills, Pa office. This gift card has not been received and no other explanation or contact has been provided. Other consumers should be aware that they will receive a low-ball estimate to get the work and then be presented with a bill for an increased amount once the work is completed.

Excellent service at the appointed time. Performed quickly and with minimum paperwork. Highly recommended.

They sold me the incorrect windshield wipers, so I had go to their place of business to get the correct wipes. They did a fine job with the glass, so I would suggest to use them if you only need auto glass.

They got it done quickly and efficiently.

First wanted to move the date beacuse of rain even we had the car in garage. But ended up coming out. Result was okay.

I called on a Tuesday, and got an appointment for the next day. I was quoted a price, which was exactly what I was charged. Upon arrival, I said I would wait for the work to be finished, and was told it would take about 1/2 hour. 1/2 hour later, the work was done.

This was a great experience from scheduling online, to them arrive at my house. First windshield replacement was due to the severe storm we experienced when a tree limb shattered it. Second was another tree branch 4 days later! First installation was not as smooth as the first. Due to multiple jobs the tech was late and never called to inform me. Thankfully I was home to begin with, so that was a little frustrating. Prior to the second installation I called Safelite to see if there would be a discount and they gave me $70 off - which was not expected and much appreciated. The second tech gave me a call in the morning and shortened my 9-5 window to between 11-11:30 and he was here right in the middle. Would certainly use them again

By entering the minimum amount of information (car make and model, requested service) I was able to get an on-line quote for the windshield replacement. Subsequently, I was able to make a service request for the next day on-line. The windshield replacement was very easy, the guy showed up at work and it took about half an hour for the whole thing. He was able to move my state inspection stickers and EZ Pass over to the new windshield as well. My only (minor) complaint was that I could only get an appointment from 8:00 AM - 5:00 PM if they come to you (hence the B for punctuality. It would have been nice to have a smaller window.

WINDSHIELD WAS REPLACED ON A TIMELY BASIS. WORK DONE NEAT AND CLEAN. ALL PAPERWORK DONE BETWEEN COMPANY AND INSURANCE COMPANY.

USED TO REPAIR BROKEN WINDOW. THIS SAVED MY DEDUCTIBLE.